Exam 1: What Is Strategy and Why Is It Important

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Three key resources-people, processes, and information systems, (in that order of priority)-are inextricably linked.If one fails, they all fail.

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What is the acquisition and analysis of events and trends in the environment external to an organization?

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What is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization?

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The _______ knowledge officer is responsible for collecting, maintaining, and distributing the organization's knowledge.

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Which of the following companies uses the broad differentiation strategy?

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Which of the following can an organization use to evaluate the effectiveness of its business processes?

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The Five Forces Model, the three generic strategies, and value chain analysis are all methods by which organizations can assess their competitive _______.

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Information technology equals business success and innovation.

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A(n) __________ exchange is a business-to-business (B2B) marketplace in which a single buyer posts its needs and then opens the bidding to any supplier who would care to bid.

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Explain why competitive advantages are typically temporary.

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List and describe Porter's three generic strategies and provide an example of a company that is using each strategy.

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Buyer power, supplier power, threat of substitute products or services, threat of new ________, and rivalry among existing competitors are all included in Porter's Five Forces Model.

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_______ in the Five Forces Model is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market.

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Switching costs are typically used to influence the threat of substitute products or services.

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Which of the following information cultures would have the greatest negative impact on Apple's business?

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What is a competitive advantage?

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What did Thomas Friedman believe happened to the world because of the unplanned cascade of technological and social shifts?

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Which of the following forces is commonly reduced through the use of switching costs?

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What is an auction format in which increasingly lower bids are solicited from organizations willing to supply the desired product or service at an increasingly lower price?

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_________ programs reward customers based on the amount of business they do with a particular organization.

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