Exam 2: Implementing and Controlling Marketing Plans: Evolution and Revolution
Exam 1: Marketings Value to Consumers, Firms, and Society381 Questions
Exam 2: Implementing and Controlling Marketing Plans: Evolution and Revolution150 Questions
Exam 3: Marketing Strategy Planning 330 Questions
Exam 4: Managing Marketings Link With Other Functional Areas237 Questions
Exam 5: Evaluating Opportunities in the Changing Market Environment 332 Questions
Exam 6: Focusing Marketing Strategy With Segmentation and Positioning 262 Questions
Exam 7: Final Consumers and Their Buying Behavior 349 Questions
Exam 8: Business and Organizational Customers and Their Buying Behavior 289 Questions
Exam 9: Improving Decisions With Marketing Information 259 Questions
Exam 10: Elements of Product Planning for Goods and Services 395 Questions
Exam 11: Product Management and New-Product Development256 Questions
Exam 12: Place and Development of Channel Systems 308 Questions
Exam 13: Distribution Customer Service and Logistics228 Questions
Exam 14: Retailers, Wholesalers, and Their Strategy Planning352 Questions
Exam 15: Promotion-Introduction to Integrated Marketing Communications311 Questions
Exam 16: Personal Selling and Customer Service300 Questions
Exam 17: Advertising and Sales Promotion 285 Questions
Exam 18: Publicity: Promotion Using Earned Media, Owned Media, and Social Media190 Questions
Exam 19: Pricing Objectives and Policies314 Questions
Exam 20: Price Setting in the Business World273 Questions
Exam 21: Ethical Marketing in a Consumer-Oriented World: Appraisal and Challenges 175 Questions
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Avon,Inc.,has analyzed the market potential in its territories and set sales quotas for its salespeople.It is now in a good position to develop ______________ indexes at the end of the year.
(Multiple Choice)
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The "contribution margin approach" to marketing cost analysis:
(Multiple Choice)
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A firm generates a monthly profit of $160,000 dollars.If the 80/20 rule applies to this firm's products,which of the following statement is true?
(Multiple Choice)
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Dell uses the sales-order ratio to measure the performance of its salespeople.If,in the past year,a salesperson made $2 million in sales,called on 5,250 potential business customers (either by phone or in person),and got 3,124 orders,what was this sales rep's order-call ratio (to the nearest whole number amount)?
(Multiple Choice)
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As with sales analysis,performance analysis is limited to sales data.
(True/False)
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If Salesperson X had a performance index of 80 and Salesperson Y had a performance index of 120,then:
(Multiple Choice)
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Implementing a strategy is straightforward; there are usually only a limited number of ways things can go wrong.
(True/False)
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Lori Winters,a regional sales manager,is interested in the profitability of the different sales reps in her region.She has used a variety of different approaches for allocating fixed sales expenses to the different sales reps,but she reaches very different conclusions depending on which allocation approach is used.In this case,it would be wise for Ms.Winters to supplement her other analyses with an analysis based on
(Multiple Choice)
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Charter Communications uses the order-call ratio to measure the performance of its salespeople.If,in the past year,a salesperson made $13 million in sales,called on 4,312 potential business customers (either by phone or in person),and got 1,216 orders,what was this sales rep's order-call ratio (to the nearest whole number percent)?
(Multiple Choice)
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Which of the following statements illustrates the 80/20 rule?
(Multiple Choice)
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When it comes to marketing cost analysis,a sales rep is likely to favor the full-cost approach over the contribution-margin approach.
(True/False)
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Sales analysis provides a simple listing of sales figures compared against standards.
(True/False)
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Consider the performance data about the four sales regions shown below.Which of the four regions has the highest performance index? Sales region Expected sales Actual sales North \ 200,000 \ 240,000 South \ 170,000 \ 170,000 East \ 140,000 \ 190,000 West \ 160,000 \ 200,000
(Multiple Choice)
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The ideal of doing things better,faster,and at lower cost is easy to implement once it is accepted.
(True/False)
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Doug Selkirk is a sales manager for IBM.He has asked his assistant to prepare an analysis that shows what percent over or under quota each sales rep was during the last year.This is an example of
(Multiple Choice)
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Regarding the "contribution-margin approach" to marketing cost analysis,which of the following statements is TRUE?
(Multiple Choice)
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Wiz Bang Foods put together data to measure sales performance by region of the United States.The Southern region included 25% of the U.S.population and was expected to deliver a similar share of Wiz Bang Foods' sales.This region ended up delivering 30% of the company's overall sales.The performance index for the Southern region would be:
(Multiple Choice)
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Which of the following statements best describes the "iceberg principle"?
(Multiple Choice)
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