Exam 8: Organization Structure

Clarissa,VP of operations,was looking for a new direction and asked Jack to manage the reorganization of the call center,even though he was less experienced than many of the managers in that department.Jack found that the other managers were not cooperative in giving him access to their current procedures or ideas about new ones,and he felt powerless to compel them.Clarissa most likely made the mistake of:

Which of the following depicts the positions in the firm and how they are arranged?

Lawrence and Lorsch found that:

Ben works on a television assembly line.His job is to complete the final assembly of the screen for each television that is on the line.The job is quite defined,and he has been highly trained.Ben is most likely supervised using a wide span of control.

In a centralized organization,most of the decisions are made at lower levels.

The process by which different individuals and units perform specific parts of the larger task is called ____.

The legitimate right to make decisions and to tell other people what to do is referred to as ____.

Explain the advantages of delegation and how managers should delegate.

From Scenario B,it can be inferred that Lisa works in a _____ department.

It is generally accepted that fewer hierarchical levels create greater operating efficiency.

Ideally,decision making should be done by the:

All managers in Freckles Corp.are required to report to the CEO alone.This is an example of an organization following:

One disadvantage of delegation is that it usually results in the manager losing touch with the status of the work to be accomplished.

Standardization,plans,and mutual adjustment are methods of coordination.

A clear advantage of the functional form of departmentalization is that technical specialists are relatively free of administrative work.

By requiring all employees to wear the corporation's T-shirt,Semitone Inc.is utilizing ____.

Delegation is the assignment of authority and responsibility to another employee who holds an equivalent position within the firm.

George is an operations manager at Gershwin Corp.He has been put on a big project with a tight deadline.George distributes half the work to two other supervisors,taking care of the bigger aspects of the project himself.This is an example of:

The three broad authority levels of the organizational pyramid are commonly called corporate governance.

A disadvantage of coordination by plan is that it may limit flexibility and prevent timely action to address a problem.