Question 1

Which of the following describes a self-managed team?

Accepted Answer

A) Workers are trained to do all or most of the jobs in their unit. 
B) Members decide for themselves the composition and tasks of the team. 
C) Compensation depends solely upon the team's profitability. 
D) Workers rely on management decisions. 
E) Workers have control over the design of the team. 
A) Workers are trained to do all or most of the jobs in their unit. 
B) Members decide for themselves the composition and tasks of the team. 
C) Compensation depends solely upon the team's profitability. 
D) Workers rely on management decisions. 
E) Workers have control over the design of the team. A

Question 2

Work groups composed of members from across the globe whose activities span multiple countries are referred to as ____.

Accepted Answer

A) self-designing teams 
B) transnational teams 
C) quality circles 
D) transformational teams 
E) management teams 
A) self-designing teams 
B) transnational teams 
C) quality circles 
D) transformational teams 
E) management teams B

Question 3

Which of the following statements about teams is true?

Accepted Answer

A) Teams are good for innovation, but they reduce productivity. 
B) Working in teams tends to be slower than working independently. 
C) Teams can be powerful forces for creativity and change. 
D) Working in teams tends to lower employees' esteem. 
E) Teams can be powerful forces for quality, but they are expensive. 
A) Teams are good for innovation, but they reduce productivity. 
B) Working in teams tends to be slower than working independently. 
C) Teams can be powerful forces for creativity and change. 
D) Working in teams tends to lower employees' esteem. 
E) Teams can be powerful forces for quality, but they are expensive. C

Question 4

Teamwork fails when individuals

Accepted Answer

A) neglect to bring out the best in others. 
B) analyze the gifts they bring to the team. 
C) compromise on their personal goals. 
D) have worked on teams too often. 
E) focus on the challenges of the work. 
A) neglect to bring out the best in others. 
B) analyze the gifts they bring to the team. 
C) compromise on their personal goals. 
D) have worked on teams too often. 
E) focus on the challenges of the work.

Question 5

The salary survey team in Scenario A would be an example of which of the following types of teams?

Accepted Answer

A) A work team 
B) A project and development team 
C) A parallel team 
D) A management team 
E) A virtual team 
A) A work team 
B) A project and development team 
C) A parallel team 
D) A management team 
E) A virtual team

Question 6

Describe empowerment and other essential elements that teams need to make them work.

Accepted Answer

The answer of Describe empowerment and other essential elements that...

Question 7

Which of the following is a common reason for social loafing?

Accepted Answer

A) Individuals want to take all the credit for themselves. 
B) The group knows that it is being monitored closely. 
C) Individuals disagree with the goal of the group. 
D) The group is too empowered. 
E) Individuals believe their contribution is not important. 
A) Individuals want to take all the credit for themselves. 
B) The group knows that it is being monitored closely. 
C) Individuals disagree with the goal of the group. 
D) The group is too empowered. 
E) Individuals believe their contribution is not important.

Question 8

Which of the following is one of the three criteria that define team effectiveness?

Accepted Answer

A) Unchallenged centralized decision making 
B) Ongoing performance appraisal and feedback 
C) Highly experienced team members 
D) Team members putting aside their personal needs 
E) Productive output from the team 
A) Unchallenged centralized decision making 
B) Ongoing performance appraisal and feedback 
C) Highly experienced team members 
D) Team members putting aside their personal needs 
E) Productive output from the team

Question 9

_____ are different sets of expectations for how different individuals should behave in an organization.

Accepted Answer

A) Norms 
B) Roles 
C) Customs 
D) Medians 
E) Values 
A) Norms 
B) Roles 
C) Customs 
D) Medians 
E) Values

Question 10

From Scenario A, it can be inferred that the service enhancement team is an example of a _____ team.

Accepted Answer

A) work 
B) project and development 
C) parallel 
D) management 
E) virtual 
A) work 
B) project and development 
C) parallel 
D) management 
E) virtual

Question 11

Which of the following is the best way to motivate a team?

Accepted Answer

A) Appointing an authoritarian group leader 
B) Tying reward to team performance 
C) Leaving the team goals open-ended 
D) Allowing individuals to focus on personal goals 
E) Assigning one group member the role of management informant 
A) Appointing an authoritarian group leader 
B) Tying reward to team performance 
C) Leaving the team goals open-ended 
D) Allowing individuals to focus on personal goals 
E) Assigning one group member the role of management informant

Question 12

Working less hard and being less productive when in a group is known as ____.

Accepted Answer

A) social facilitation 
B) the shield effect 
C) social loafing 
D) group polarization 
E) group avoidance 
A) social facilitation 
B) the shield effect 
C) social loafing 
D) group polarization 
E) group avoidance

Question 13

_____ occurs in teams when individuals believe that others will do the work for them, that their lack of efforts will go undetected, or that they will be the lone sucker who works hard while others don't.

Accepted Answer

A) Social loafing 
B) Groupthink 
C) Accommodation 
D) The social facilitation effect 
E) Group polarization 
A) Social loafing 
B) Groupthink 
C) Accommodation 
D) The social facilitation effect 
E) Group polarization

Question 14

_____ is a team strategy that entails making decisions with the team and then telling outsiders of the team's intentions.

Accepted Answer

A) Informing 
B) Parading 
C) Probing 
D) Collaborating 
E) Empowering 
A) Informing 
B) Parading 
C) Probing 
D) Collaborating 
E) Empowering

Question 15

Janice works on a sales support team, which helps outside salespeople by mailing promotional material, following up on orders, and tracking shipments. Which type of team is this?

Accepted Answer

A) Work 
B) Project and development 
C) Parallel 
D) Management 
E) Virtual 
A) Work 
B) Project and development 
C) Parallel 
D) Management 
E) Virtual

Question 16

Group cohesiveness refers in part to

Accepted Answer

A) how attractive the group is to management. 
B) how motivated members are to remain in the group. 
C) the degree to which management influences the group. 
D) the consistency in quality of the group's performance. 
E) how homogeneous group members are. 
A) how attractive the group is to management. 
B) how motivated members are to remain in the group. 
C) the degree to which management influences the group. 
D) the consistency in quality of the group's performance. 
E) how homogeneous group members are.

Question 17

Which of the following is true of parallel teams?

Accepted Answer

A) They are responsible for making goods or doing services. 
B) They contain members from different units or jobs. 
C) They operate as a part of the formal organizational structure. 
D) They work on long-term projects. 
E) They possess the authority to act. 
A) They are responsible for making goods or doing services. 
B) They contain members from different units or jobs. 
C) They operate as a part of the formal organizational structure. 
D) They work on long-term projects. 
E) They possess the authority to act.

Question 18

_____ work groups control decisions about and execution of a complete range of tasks and are fully responsible for an entire product or an entire part of a production process.

Accepted Answer

A) Management 
B) Traditional 
C) Parallel 
D) Virtual 
E) Autonomous 
A) Management 
B) Traditional 
C) Parallel 
D) Virtual 
E) Autonomous

Question 19

Which of the following is a problem that occurs when a decision-making group has too much cohesiveness?

Accepted Answer

A) Groupthink 
B) Backbiting 
C) Parading 
D) Norming 
E) Probing 
A) Groupthink 
B) Backbiting 
C) Parading 
D) Norming 
E) Probing

Question 20

A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable, is called a working group.

Accepted Answer

A) True 
 B)False

Which of the following describes a self-managed team?

Work groups composed of members from across the globe whose activities span multiple countries are referred to as ____.

Which of the following statements about teams is true?

Teamwork fails when individuals

The salary survey team in Scenario A would be an example of which of the following types of teams?

Describe empowerment and other essential elements that teams need to make them work.

Which of the following is a common reason for social loafing?

Which of the following is one of the three criteria that define team effectiveness?

_____ are different sets of expectations for how different individuals should behave in an organization.

From Scenario A, it can be inferred that the service enhancement team is an example of a _____ team.

Which of the following is the best way to motivate a team?

Working less hard and being less productive when in a group is known as ____.

_____ occurs in teams when individuals believe that others will do the work for them, that their lack of efforts will go undetected, or that they will be the lone sucker who works hard while others don't.

_____ is a team strategy that entails making decisions with the team and then telling outsiders of the team's intentions.

Janice works on a sales support team, which helps outside salespeople by mailing promotional material, following up on orders, and tracking shipments. Which type of team is this?

Group cohesiveness refers in part to

Which of the following is true of parallel teams?

_____ work groups control decisions about and execution of a complete range of tasks and are fully responsible for an entire product or an entire part of a production process.

Which of the following is a problem that occurs when a decision-making group has too much cohesiveness?

A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable, is called a working group.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 14: Teamwork

Which of the following describes a self-managed team?

Work groups composed of members from across the globe whose activities span multiple countries are referred to as ____.

Which of the following statements about teams is true?

Teamwork fails when individuals

The salary survey team in Scenario A would be an example of which of the following types of teams?

Describe empowerment and other essential elements that teams need to make them work.

Which of the following is a common reason for social loafing?

Which of the following is one of the three criteria that define team effectiveness?

_____ are different sets of expectations for how different individuals should behave in an organization.

From Scenario A, it can be inferred that the service enhancement team is an example of a _____ team.

Which of the following is the best way to motivate a team?

Working less hard and being less productive when in a group is known as ____.

_____ occurs in teams when individuals believe that others will do the work for them, that their lack of efforts will go undetected, or that they will be the lone sucker who works hard while others don't.

_____ is a team strategy that entails making decisions with the team and then telling outsiders of the team's intentions.

Janice works on a sales support team, which helps outside salespeople by mailing promotional material, following up on orders, and tracking shipments. Which type of team is this?

Group cohesiveness refers in part to

Which of the following is true of parallel teams?

_____ work groups control decisions about and execution of a complete range of tasks and are fully responsible for an entire product or an entire part of a production process.

Which of the following is a problem that occurs when a decision-making group has too much cohesiveness?

A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable, is called a working group.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters