Question 1

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Accepted Answer

A) culture 
B) climate 
C) environment 
D) strategy 
E) adhocracy 
A) culture 
B) climate 
C) environment 
D) strategy 
E) adhocracy B

Question 2

Creating supplies of excess resources in case of unpredictable needs is known as _____.

Accepted Answer

A) cooptation 
B) smoothing 
C) flexible processing 
D) empowering 
E) buffering 
A) cooptation 
B) smoothing 
C) flexible processing 
D) empowering 
E) buffering E

Question 3

The immediate environment surrounding a firm is known as its

Accepted Answer

A) macroenvironment. 
B) demographic environment. 
C) competitive environment. 
D) internal environment. 
E) economic environment. 
A) macroenvironment. 
B) demographic environment. 
C) competitive environment. 
D) internal environment. 
E) economic environment. C

Question 4

Explain how technology can help an organization.

Accepted Answer

The answer of Explain how technology can help an organization....

Question 5

When two or more companies work together to manage their external environment, they are using _____.

Accepted Answer

A) monopolistic strategies 
B) strategic maneuvering 
C) cooperative strategies 
D) dependent strategies 
E) competitive strategies 
A) monopolistic strategies 
B) strategic maneuvering 
C) cooperative strategies 
D) dependent strategies 
E) competitive strategies

Question 6

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Accepted Answer

A) benchmarking 
B) strategic positioning 
C) outsourcing 
D) domain selection 
E) cooptation 
A) benchmarking 
B) strategic positioning 
C) outsourcing 
D) domain selection 
E) cooptation

Question 7

Klaus's office has always used Tangerine computers. His technical people have suggested that he switch all his employees over to Vale computers. Klaus is reluctant because it will mean not only replacing all the computers but also buying all new software and taking the time to train everyone. Klaus is worried about

Accepted Answer

A) barriers to entry. 
B) benchmarking. 
C) environmental uncertainty. 
D) switching costs. 
E) strategic maneuvering. 
A) barriers to entry. 
B) benchmarking. 
C) environmental uncertainty. 
D) switching costs. 
E) strategic maneuvering.

Question 8

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Accepted Answer

The answer of Explain the different characteristics of strong corporate...

Question 9

Which of the following statements about organizational culture is true?

Accepted Answer

A) Corporate mission statements are always a true expression of a firm's culture. 
B) Who is hired and fired and why indicate the firm's real value and are a clue to the culture. 
C) A firm with a strong culture will have different people holding different values. 
D) A culture that was advantageous in a prior era continues to be so in a new environment. 
E) It is unnecessary to consider culture when considering a merger. 
A) Corporate mission statements are always a true expression of a firm's culture. 
B) Who is hired and fired and why indicate the firm's real value and are a clue to the culture. 
C) A firm with a strong culture will have different people holding different values. 
D) A culture that was advantageous in a prior era continues to be so in a new environment. 
E) It is unnecessary to consider culture when considering a merger.

Question 10

Which of the following is said to occur when two or more firms combine?

Accepted Answer

A) An acquisition 
B) A takeover 
C) A merger 
D) Diversification 
E) Downsizing 
A) An acquisition 
B) A takeover 
C) A merger 
D) Diversification 
E) Downsizing

Question 11

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

Accepted Answer

A) High bargaining power of customers 
B) Low threat of new entrants 
C) High threat of new entrants 
D) Many substitute products 
E) Low bargaining power of customers 
A) High bargaining power of customers 
B) Low threat of new entrants 
C) High threat of new entrants 
D) Many substitute products 
E) Low bargaining power of customers

Question 12

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Accepted Answer

A) corporate espionage 
B) competitive intelligence 
C) domain selection 
D) strategic vision 
E) mission statement 
A) corporate espionage 
B) competitive intelligence 
C) domain selection 
D) strategic vision 
E) mission statement

Question 13

Which of the following is a barrier to entry?

Accepted Answer

A) Consumer demand for a product 
B) Lack of brand recognition 
C) The existence of a popular complement 
D) A low-cost distribution method 
E) An inexpensive production process 
A) Consumer demand for a product 
B) Lack of brand recognition 
C) The existence of a popular complement 
D) A low-cost distribution method 
E) An inexpensive production process

Question 14

Which of the following would be a sign of a weak organizational culture?

Accepted Answer

A) Everyone knows the organization's goals. 
B) Everyone understands how things are done. 
C) Everyone believes in the company's mission. 
D) Everyone uses a rulebook to decide what to do. 
E) Everyone helps new employees fit in. 
A) Everyone knows the organization's goals. 
B) Everyone understands how things are done. 
C) Everyone believes in the company's mission. 
D) Everyone uses a rulebook to decide what to do. 
E) Everyone helps new employees fit in.

Question 15

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Accepted Answer

A) organizational climate. 
B) organizational culture. 
C) competitive environment. 
D) external environment. 
E) macroenvironment. 
A) organizational climate. 
B) organizational culture. 
C) competitive environment. 
D) external environment. 
E) macroenvironment.

Question 16

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Accepted Answer

A) Government regulation 
B) Economic performance 
C) Demographics 
D) Rivals 
E) Technology 
A) Government regulation 
B) Economic performance 
C) Demographics 
D) Rivals 
E) Technology

Question 17

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Accepted Answer

A) contraction 
B) coalition 
C) cooptation 
D) domain selection 
E) benchmarking 
A) contraction 
B) coalition 
C) cooptation 
D) domain selection 
E) benchmarking

Question 18

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

Accepted Answer

A) competitive aggression 
B) competitive pacification 
C) public relations 
D) voluntary cooptation 
E) comparative action 
A) competitive aggression 
B) competitive pacification 
C) public relations 
D) voluntary cooptation 
E) comparative action

Question 19

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

Accepted Answer

A) Inventory management 
B) Strategic maneuvering 
C) Human resource management 
D) Customer service 
E) Supply chain management 
A) Inventory management 
B) Strategic maneuvering 
C) Human resource management 
D) Customer service 
E) Supply chain management

Question 20

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n) _____.

Accepted Answer

A) hierarchy 
B) clan 
C) market 
D) adhocracy 
E) meritocracy 
A) hierarchy 
B) clan 
C) market 
D) adhocracy 
E) meritocracy

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Creating supplies of excess resources in case of unpredictable needs is known as _____.

The immediate environment surrounding a firm is known as its

Explain how technology can help an organization.

When two or more companies work together to manage their external environment, they are using _____.

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Which of the following statements about organizational culture is true?

Which of the following is said to occur when two or more firms combine?

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Which of the following is a barrier to entry?

Which of the following would be a sign of a weak organizational culture?

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n) _____.

Managing and Performing

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 2: The External and Internal Environments

The attitude and behavior patterns that shape people's experience of an organization is called an organizational _____.

Creating supplies of excess resources in case of unpredictable needs is known as _____.

The immediate environment surrounding a firm is known as its

Explain how technology can help an organization.

When two or more companies work together to manage their external environment, they are using _____.

The entrance by a company into another market or industry for which it has an existing expertise is called _____.

Explain the different characteristics of strong corporate cultures and weak corporate cultures.

Which of the following statements about organizational culture is true?

Which of the following is said to occur when two or more firms combine?

Which of the following factors is indicated by the fact that it will require a large capital investment to start a new bed and breakfast?

The information that Bryan has collected in his competitive analysis can be referred to as _____.

Which of the following is a barrier to entry?

Which of the following would be a sign of a weak organizational culture?

Corporate mission statements, business practices, symbols and ceremonies, and the stories people tell can all give clues to

Fujiko, a new manager at a company, has been asked to focus on the competitive environment of the organization. Which of the following is a factor Fujiko should focus on?

Wellspring Health and United Coverage are two health insurance companies that have joined forces with one another to lobby against a new regulation that will affect their ability to deny claims. This action is referred to as _____.

Grandma Myrtle's Tasty Treats is a company that sells different varieties of snack cakes. When Grandma Myrtle's Tasty Treats spends its own money to promote the snack cake industry as a whole, the company is practicing _____.

_____ refers to management of the network of facilities and people that obtain materials from the outside, transform them into products, and distribute the products to customers.

According to the competing values model, if an organization's culture is based on control, efficiency, formal structures, and secure employment, it could be best described as a(n) _____.

Managing and Performing

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters