Question 1

Examples of attempts made by employers to retain older workers include

Accepted Answer

A) an emphasis on physical effort. 
B) phased retirement plans. 
C) offering more full-time than part-time work. 
D) limiting the availability of paid sabbaticals. 
E) providing health insurance coverage for dependents. 
A) an emphasis on physical effort. 
B) phased retirement plans. 
C) offering more full-time than part-time work. 
D) limiting the availability of paid sabbaticals. 
E) providing health insurance coverage for dependents. B

Question 2

Which of the following companies is among the top 10 for valuing diversity?

Accepted Answer

A) Exxon Mobile 
B) Ernst & Young 
C) Pfizer 
D) Citigroup 
E) Google 
A) Exxon Mobile 
B) Ernst & Young 
C) Pfizer 
D) Citigroup 
E) Google B

Question 3

Explain stereotyping and how it affects managing diversity.

Accepted Answer

Stereotyping is the process of making assumptions about a person or group of people based on their perceived characteristics or traits. This can include assumptions about their abilities, behavior, or beliefs. Stereotyping can be based on factors such as race, gender, age, religion, or sexual orientation.

When it comes to managing diversity, stereotyping can have a significant impact. It can lead to unfair treatment of individuals or groups, as well as the perpetuation of biases and prejudices. For example, if a manager stereotypes a certain group as being less capable or less committed, they may be less likely to provide opportunities for advancement or recognition. This can create a hostile work environment and lead to decreased morale and productivity among employees who are unfairly targeted by stereotypes.

In addition, stereotyping can also lead to a lack of diversity in the workplace, as individuals who do not fit into the stereotyped mold may be overlooked for hiring or promotion opportunities. This can limit the perspectives and experiences brought to the table, ultimately hindering the organization's ability to innovate and adapt to a diverse market.

To effectively manage diversity, it is important for leaders to actively challenge and address stereotypes within the workplace. This can involve implementing diversity training, promoting inclusive policies and practices, and fostering open and honest communication about the impact of stereotypes. By creating a culture that values and respects individual differences, organizations can harness the full potential of their diverse workforce and create a more equitable and inclusive environment for all employees.

Question 4

Component 3, as described in Scenario B, is an example of

Accepted Answer

A) career displacement. 
B) support groups. 
C) employee promotions. 
D) alternative work arrangements. 
E) mentoring. 
A) career displacement. 
B) support groups. 
C) employee promotions. 
D) alternative work arrangements. 
E) mentoring.

Question 5

An organization that values cultural diversity and is willing to utilize and encourage it is referred to as a _____ organization.

Accepted Answer

A) monolithic 
B) multicultural 
C) pluralistic 
D) multinational 
E) bureaucratic 
A) monolithic 
B) multicultural 
C) pluralistic 
D) multinational 
E) bureaucratic

Question 6

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Accepted Answer

A) True 
 B)False

Question 7

Contrast "managing diversity" and "affirmative action" and provide examples of each.

Accepted Answer

Managing diversity and affirmative actio

Question 8

Employers that offer onsite child care report that it

Accepted Answer

A) increases turnover. 
B) decreases absenteeism. 
C) lowers morale. 
D) proves to be a distraction. 
E) lowers the number of job applicants. 
A) increases turnover. 
B) decreases absenteeism. 
C) lowers morale. 
D) proves to be a distraction. 
E) lowers the number of job applicants.

Question 9

Which of the following is an advantage of managing a diverse workforce?

Accepted Answer

A) Presence of unexamined assumptions and viewpoints 
B) Ability to attract and retain motivated employees 
C) Effective communication and feedback 
D) Increasing organizational rigidity 
E) Higher levels of cohesiveness 
A) Presence of unexamined assumptions and viewpoints 
B) Ability to attract and retain motivated employees 
C) Effective communication and feedback 
D) Increasing organizational rigidity 
E) Higher levels of cohesiveness

Question 10

An organization that fully integrates minority group members, both formally and informally, is called a

Accepted Answer

A) monolithic organization. 
B) homogeneous organization. 
C) multinational organization. 
D) multicultural organization. 
E) bureaucratic organization. 
A) monolithic organization. 
B) homogeneous organization. 
C) multinational organization. 
D) multicultural organization. 
E) bureaucratic organization.

Question 11

A diverse workforce often tends to inhibit organizational flexibility.

Accepted Answer

A) True 
 B)False

Question 12

Karl is a higher-level manager who works with Benito, a minority employee who has been identified as having high potential. Karl explains the corporate culture and politics, suggests ways that Benito can develop new skills, and introduces Benito to senior executives in the organization. Karl is Benito's _____.

Accepted Answer

A) affiliate 
B) mentor 
C) boss 
D) friend 
E) sponsor 
A) affiliate 
B) mentor 
C) boss 
D) friend 
E) sponsor

Question 13

Which of the following is considered a disability under ADA?

Accepted Answer

A) Chicken pox 
B) Sunburn 
C) Alcoholism 
D) Sinus infection 
E) Influenza 
A) Chicken pox 
B) Sunburn 
C) Alcoholism 
D) Sinus infection 
E) Influenza

Question 14

In Scenario A, Joan is a victim of

Accepted Answer

A) age discrimination. 
B) a sexualized workplace. 
C) quid pro quo harassment. 
D) hostile environment. 
E) glass ceiling. 
A) age discrimination. 
B) a sexualized workplace. 
C) quid pro quo harassment. 
D) hostile environment. 
E) glass ceiling.

Question 15

_____ refers to how tightly knit the group is and the degree to which group members perceive, interpret, and act on their environment in similar or mutually agreed-upon ways.

Accepted Answer

A) Cohesiveness 
B) Ethnocentrism 
C) Belongingness 
D) Stereotyping 
E) Arbitration 
A) Cohesiveness 
B) Ethnocentrism 
C) Belongingness 
D) Stereotyping 
E) Arbitration

Question 16

An organization that has very little cultural integration of diverse workers is a

Accepted Answer

A) monolithic organization. 
B) multicultural organization. 
C) heterogeneous organization. 
D) pluralistic organization. 
E) monopolistic organization. 
A) monolithic organization. 
B) multicultural organization. 
C) heterogeneous organization. 
D) pluralistic organization. 
E) monopolistic organization.

Question 17

Diversity training typically consists of

Accepted Answer

A) team building and self-esteem building. 
B) team building and skill building. 
C) self-esteem building and awareness building. 
D) awareness building and skill building. 
E) awareness building and team building. 
A) team building and self-esteem building. 
B) team building and skill building. 
C) self-esteem building and awareness building. 
D) awareness building and skill building. 
E) awareness building and team building.

Question 18

Phil is a 25-year-old executive assistant who works for a 47-year-old manager named Rita. Rita promises to help Phil advance in the company if he will go on a weekend dates with her. Which of the following statements is true?

Accepted Answer

A) This is an example of hostile environment sexual harassment. 
B) This is an example of quid pro quo sexual harassment. 
C) This is an example of reverse sexual harassment. 
D) This is not sexual harassment because Rita did not request sex. 
E) This is not sexual harassment because women cannot harass men. 
A) This is an example of hostile environment sexual harassment. 
B) This is an example of quid pro quo sexual harassment. 
C) This is an example of reverse sexual harassment. 
D) This is not sexual harassment because Rita did not request sex. 
E) This is not sexual harassment because women cannot harass men.

Question 19

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a(n)

Accepted Answer

A) monolithic organization. 
B) ethnocentric organization. 
C) pluralistic organization. 
D) bureaucratic organization. 
E) homogeneous organization. 
A) monolithic organization. 
B) ethnocentric organization. 
C) pluralistic organization. 
D) bureaucratic organization. 
E) homogeneous organization.

Question 20

From Scenario D, it can be inferred that Douglas belongs to a _____ organization.

Accepted Answer

A) monolithic 
B) pluralistic 
C) multicultural 
D) bureaucratic 
E) multinational 
A) monolithic 
B) pluralistic 
C) multicultural 
D) bureaucratic 
E) multinational

Examples of attempts made by employers to retain older workers include

Which of the following companies is among the top 10 for valuing diversity?

Explain stereotyping and how it affects managing diversity.

Component 3, as described in Scenario B, is an example of

An organization that values cultural diversity and is willing to utilize and encourage it is referred to as a _____ organization.

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Contrast "managing diversity" and "affirmative action" and provide examples of each.

Employers that offer onsite child care report that it

Which of the following is an advantage of managing a diverse workforce?

An organization that fully integrates minority group members, both formally and informally, is called a

A diverse workforce often tends to inhibit organizational flexibility.

Which of the following is considered a disability under ADA?

In Scenario A, Joan is a victim of

_____ refers to how tightly knit the group is and the degree to which group members perceive, interpret, and act on their environment in similar or mutually agreed-upon ways.

An organization that has very little cultural integration of diverse workers is a

Diversity training typically consists of

Phil is a 25-year-old executive assistant who works for a 47-year-old manager named Rita. Rita promises to help Phil advance in the company if he will go on a weekend dates with her. Which of the following statements is true?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a(n)

From Scenario D, it can be inferred that Douglas belongs to a _____ organization.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Examples of attempts made by employers to retain older workers include

Which of the following companies is among the top 10 for valuing diversity?

Explain stereotyping and how it affects managing diversity.

Component 3, as described in Scenario B, is an example of

An organization that values cultural diversity and is willing to utilize and encourage it is referred to as a _____ organization.

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Contrast "managing diversity" and "affirmative action" and provide examples of each.

Employers that offer onsite child care report that it

Which of the following is an advantage of managing a diverse workforce?

An organization that fully integrates minority group members, both formally and informally, is called a

A diverse workforce often tends to inhibit organizational flexibility.

Which of the following is considered a disability under ADA?

In Scenario A, Joan is a victim of

_____ refers to how tightly knit the group is and the degree to which group members perceive, interpret, and act on their environment in similar or mutually agreed-upon ways.

An organization that has very little cultural integration of diverse workers is a

Diversity training typically consists of

Phil is a 25-year-old executive assistant who works for a 47-year-old manager named Rita. Rita promises to help Phil advance in the company if he will go on a weekend dates with her. Which of the following statements is true?

An organization that has a relatively diverse employee population and makes an effort to involve employees from different gender, racial, or cultural backgrounds is a(n)

From Scenario D, it can be inferred that Douglas belongs to a _____ organization.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters