Exam 10: Developing Others

Closely related to the Pygmalion effect is the Galatea Effect where low expectation leads to reduced performance.

Types of teacher/leaders include:

The seven rules to guide leaders in implementing change include:

Research shows that the more overworked employees feel, the more likely they are to make costly mistakes and the less committed they feel toward their employers.

Elected leaders seek the source of illness and health in the follower's personality.

The trainee should practice newly acquired skills after training is completed to enhance the learning process.

Personal conditions conducive to growth include:

Depression and loss of sharpness in thinking and feeling are symptoms of ________ fatigue.

All of the following are characteristics of an effective family, except ________.

The number one quality employers want in an employee is ________.

The stress resistant person has adaptive capacity traced to five characteristics of a hardy personality - personal commitment, sense of control, positive attitude, balanced perspective, and caring relationships.

Deep inside every person is the desire to ________.

Research shows training pays off in terms of higher net sales and gross profitability per employee.

Among other practices, high performance companies treat all employees like top draft choices, set high performance stretch assignments, provide input and resources needed to achieve success, and reward hard work and accomplishments.

After basic ______, lives are determined by ______, _______, and ______.

Match the items below with their descriptions:

Steve Jobs' advice to new graduates includes all but one of the following statements:

Unfreezing conditions to eliminate resistance to change is best done after the changes have already been implemented.

Sources of job stress for increasing numbers of people are:

The ambulance attendant shows the life-and-death consequences job burnout can have.