Exam 10: Developing Others

________ of U.S. workers say their jobs are very stressful or extremely stressful, and managers are _________ more likely than the average worker to describe their jobs as stressful.

In "100 Best Companies to Work For," Fortune magazine cites _______ as the most important criterion.

Types of training provided to ensure organizational performance include:

The Four-Factor training evaluation includes pace, cost, time, and usefulness.

The characteristics of a stress resistant person include all but one of the following:

The most effective leadership development efforts are: 1) sponsored by senior leaders; 2) strategically important; 3) sustained over time: 4) behavior based, emphasizing on-the-job application.

In a family with three or more children, working women spend an average of 50 hours on paid (workplace) and unpaid (household) work combined each week, while men spend an average of 75 hours.

Although people have always had to deal with change, the difference today is the volume and pace of change with diminishing time of the effectiveness of our responses.

________ try to discover the statue in the marble and seek to find what can be created from the raw material. To be successful, this requires ________, ________, and ________.

________ wrote, "Education is not the filling of a pail, but the lighting of a fire."

The ________ law shows how stress improves performance up to a maximum point, after which efficiency decreases.

In explaining the power of the Pygmalion phenomenon, Goethe wrote: "If one treats people like they are, they will never become more; if one treats people like they can be, one raises the species."

________ are burnout victims who do their job well, but they do not like their job.

_________ is characteristic of master performance in any field.

The following are basic rules for succeeding in one's work career:

A blueprint for protecting the health and well-being of American workers includes:

In support of the value of "stretch assignments and changing things up," the philosopher Jean Paul Sartre said, "Every person needs a ________ to fulfill one's potential."

Gaining permission to cut back workload and responsibilities, setting priorities, accentuating the positive, and taking care of your body are ________ for dealing with burnout.

________ helped Thomas J. Watson, Jr. develop ________, which helped him become a successful business leader.

Most people learn best through ________ and ________.