Exam 11: Separating and Retaining Employees

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The systems of explanation of decision,respectful treatment,consideration,and empathy are features of _____.

(Multiple Choice)
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Job involvement is a judgment that the organization carried out its actions in a way that took the employee's feelings into account.

(True/False)
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Adam Wallace,a neutral party outside of La Mesa Inc.,helped simplify issues between two technical teams of the company.Though Wallace's solution had no binding power,both the teams decided to accept his solution.This is an example of:

(Multiple Choice)
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Generally,organizations encourage voluntary turnover among top performers because it is inexpensive.

(True/False)
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Bella,an employee at Lavender Holdings,was suspended for two weeks for drug use.Six months later,she was fired from the job because her productivity did not show any improvement even after undergoing treatment for drug use.Which of the following is the form of discharge experienced by Bella?

(Multiple Choice)
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Which of the following situations is an example of a voluntary turnover?

(Multiple Choice)
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_____ can uncover reasons why employees leave and perhaps set the stage for some of them to return.

(Multiple Choice)
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Job withdrawal is a set of behaviors that discontent individuals display to avoid the work situation physically,mentally,or emotionally.

(True/False)
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Bob,an employee at Machina Corp.,is well known among his colleagues because of his temper and impatience.During a heated argument with one of his supervisors,he reacts with hostility.Bob's manager calls him in for a discussion and listens to what he has to say about the incident,while treating him with dignity and respect.This scenario can be best categorized as one that used _____.

(Multiple Choice)
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Maria is the supervisor of the recruiting department at Innovex Inc.She is currently in charge of filling a few high-demand positions at Innovex and is planning to poach talent from rival companies,luring their employees with job benefits.Hassan,the HR head of Innovex,however,argues that Maria's plan will not work.Which of the following is most likely to strengthen Hassan's argument?

(Multiple Choice)
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Which of the following has the main responsibility of developing a formal discipline process for the workplace?

(Multiple Choice)
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Briefly describe exit interviews.

(Essay)
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With which of the following steps does the progressive discipline process end?

(Multiple Choice)
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After an organization downsizes,it may expect much of its remaining employees.This high expectation and demand occur in a state of _____ for the employees.

(Multiple Choice)
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_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

(Multiple Choice)
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Clair,a manager,decides to conduct a random search to make sure her employees are following the ethics and principles of the company.Prior to this,she states that a search is about to occur and requests employees to comply.Which of the following measures for protecting employees' privacy is illustrated in this scenario?

(Multiple Choice)
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Open-door policy,peer review,and mediation are generally steps within:

(Multiple Choice)
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Peer review is an example of _____.

(Multiple Choice)
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What is the simplest,most direct,and least expensive way to settle a dispute?

(Multiple Choice)
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Explain what job withdrawal is and discuss the four types of conditions that leads up to it.

(Essay)
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