Question 1

The result reached in a(n)_____ is binding upon both parties.

Accepted Answer

A)  peer review 
B)  mediation 
C)  open-door policy 
D)  arbitration 
E)  outplacement counseling 
A)  peer review 
B)  mediation 
C)  open-door policy 
D)  arbitration 
E)  outplacement counseling D

Question 2

Which of the following best defines job withdrawal?

Accepted Answer

A)  It is the loss of jobs within an organization due to adverse economic forces. 
B)  It is a set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally. 
C)  It is the retracting of a job offer following the results of a pre-employment physical examination. 
D)  It is a psychological state employees experience upon a job dismissal or retirement. 
E)  It is the retraction of an employment offer following failure to join on an agreed date. 
A)  It is the loss of jobs within an organization due to adverse economic forces. 
B)  It is a set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally. 
C)  It is the retracting of a job offer following the results of a pre-employment physical examination. 
D)  It is a psychological state employees experience upon a job dismissal or retirement. 
E)  It is the retraction of an employment offer following failure to join on an agreed date. B

Question 3

The _____ is a process of formally identifying expectations associated with a role.

Accepted Answer

A)  role playing method 
B)  role analysis technique 
C)  role carve-out 
D)  role enrichment 
E)  role overload 
A)  role playing method 
B)  role analysis technique 
C)  role carve-out 
D)  role enrichment 
E)  role overload B

Question 4

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Accepted Answer

A) True 
 B)False

Question 5

Choose the correct statement about personal dispositions.

Accepted Answer

A)  People with a positive core self-evaluation tend to experience job satisfaction. 
B)  Rather than doing nothing, people with negative core self-evaluations always act aggressively toward the people they blame. 
C)  In general, job turnover is higher among employees who are high in emotional stability and conscientiousness. 
D)  People with negative affectivity tend to be satisfied with their jobs after changing their occupations. 
E)  Core self-evaluations are bottom-line opinions that are positive in nature. 
A)  People with a positive core self-evaluation tend to experience job satisfaction. 
B)  Rather than doing nothing, people with negative core self-evaluations always act aggressively toward the people they blame. 
C)  In general, job turnover is higher among employees who are high in emotional stability and conscientiousness. 
D)  People with negative affectivity tend to be satisfied with their jobs after changing their occupations. 
E)  Core self-evaluations are bottom-line opinions that are positive in nature.

Question 6

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

Accepted Answer

A)  If the search is done after asking for the employees' consent 
B)  If the search policy is publicized and applied and carried out consistently 
C)  If the search includes random legal and permissible searches of desks, lockers, and toolboxes 
D)  If the search is a random check, and it is clarified that no one has been accused of misdeeds 
E)  If the search involves communications such as e-mails that are searched without probable cause 
A)  If the search is done after asking for the employees' consent 
B)  If the search policy is publicized and applied and carried out consistently 
C)  If the search includes random legal and permissible searches of desks, lockers, and toolboxes 
D)  If the search is a random check, and it is clarified that no one has been accused of misdeeds 
E)  If the search involves communications such as e-mails that are searched without probable cause

Question 7

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Accepted Answer

A)  mediation. 
B)  carve-out. 
C)  open-door policy. 
D)  fair representation. 
E)  attrition. 
A)  mediation. 
B)  carve-out. 
C)  open-door policy. 
D)  fair representation. 
E)  attrition.

Question 8

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

Accepted Answer

A)  Outplacement counseling 
B)  Employee assistance program 
C)  Benchmarking 
D)  Progressive disciplining program 
E)  Expatriation 
A)  Outplacement counseling 
B)  Employee assistance program 
C)  Benchmarking 
D)  Progressive disciplining program 
E)  Expatriation

Question 9

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Accepted Answer

A)  Fundamental attribution error 
B)  Due diligence 
C)  Social loafing 
D)  Job withdrawal 
E)  Cognitive dissonance 
A)  Fundamental attribution error 
B)  Due diligence 
C)  Social loafing 
D)  Job withdrawal 
E)  Cognitive dissonance

Question 10

Franco,an employee at Fundz Corp.,arrives late at the office on a Monday morning due to a personal emergency.His manager fires him,although this was the first instance of Franco arriving late at work.In this scenario,Franco would conclude a lack of _____ in dealing with employees who arrive late at work.

Accepted Answer

A)  arbitration 
B)  laissez faire 
C)  outcome fairness 
D)  benchmarking 
E)  interactional justice 
A)  arbitration 
B)  laissez faire 
C)  outcome fairness 
D)  benchmarking 
E)  interactional justice

Question 11

Developing a formal discipline process is a prime responsibility of the human resource department.

Accepted Answer

A) True 
 B)False

Question 12

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

Accepted Answer

A)  role ambiguity 
B)  voluntary turnover 
C)  role conflict 
D)  involuntary turnover 
E)  role overload 
A)  role ambiguity 
B)  voluntary turnover 
C)  role conflict 
D)  involuntary turnover 
E)  role overload

Question 13

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Accepted Answer

A) True 
 B)False

Question 14

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Accepted Answer

A)  Involuntary turnover 
B)  External turnover 
C)  Voluntary turnover 
D)  Internal turnover 
E)  Dysfunctional turnover 
A)  Involuntary turnover 
B)  External turnover 
C)  Voluntary turnover 
D)  Internal turnover 
E)  Dysfunctional turnover

Question 15

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Accepted Answer

A) True 
 B)False

Question 16

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

Accepted Answer

A) True 
 B)False

Question 17

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Accepted Answer

A)  role occupants. 
B)  role managers. 
C)  role set. 
D)  role sitters. 
E)  benchmarkers. 
A)  role occupants. 
B)  role managers. 
C)  role set. 
D)  role sitters. 
E)  benchmarkers.

Question 18

Employees with negative affectivity are inclined to:

Accepted Answer

A)  experience high job satisfaction. 
B)  experience feelings of anger, contempt, fear, and guilt. 
C)  seek change in socially acceptable ways. 
D)  look for the good in others, but not themselves. 
E)  think highly of themselves, but not others. 
A)  experience high job satisfaction. 
B)  experience feelings of anger, contempt, fear, and guilt. 
C)  seek change in socially acceptable ways. 
D)  look for the good in others, but not themselves. 
E)  think highly of themselves, but not others.

Question 19

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

Accepted Answer

A)  retentive 
B)  external 
C)  voluntary 
D)  absenteeism 
E)  involuntary 
A)  retentive 
B)  external 
C)  voluntary 
D)  absenteeism 
E)  involuntary

Question 20

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Accepted Answer

A) True 
 B)False

The result reached in a(n)_____ is binding upon both parties.

Which of the following best defines job withdrawal?

The _____ is a process of formally identifying expectations associated with a role.

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Choose the correct statement about personal dispositions.

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Developing a formal discipline process is a prime responsibility of the human resource department.

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Employees with negative affectivity are inclined to:

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 11: Separating and Retaining Employees

The result reached in a(n)_____ is binding upon both parties.

Which of the following best defines job withdrawal?

The _____ is a process of formally identifying expectations associated with a role.

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Choose the correct statement about personal dispositions.

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Developing a formal discipline process is a prime responsibility of the human resource department.

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Employees with negative affectivity are inclined to:

Terminating an employee for the use of illegal drugs is an example of a(n)_____ turnover.

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters