Question 1

Which of the following is true of an information system?

Accepted Answer

A)  It acts as a gateway to the reservoir of knowledge available across the Internet. 
B)  It is a physical server in which all the data that belongs to a company is stored and managed. 
C)  Managers must decide who has access to what type of information and its availability. 
D)  Managers post their problems on an information system and receive solutions for these problems. 
E)  Any information system used in an organization allows access to all of the organization's databases. 
A)  It acts as a gateway to the reservoir of knowledge available across the Internet. 
B)  It is a physical server in which all the data that belongs to a company is stored and managed. 
C)  Managers must decide who has access to what type of information and its availability. 
D)  Managers post their problems on an information system and receive solutions for these problems. 
E)  Any information system used in an organization allows access to all of the organization's databases. C

Question 2

Which of the following is a vital tool in making confidential HR-related information widely accessible to authorized users within an organization?

Accepted Answer

A)  A decision support system 
B)  An expert system 
C)  An intranet 
D)  A transactional processing system 
E)  A judge-advisor system 
A)  A decision support system 
B)  An expert system 
C)  An intranet 
D)  A transactional processing system 
E)  A judge-advisor system C

Question 3

Which of the following elements of a high-performance work system determines how the details of the organization's necessary activities will be grouped,whether into jobs or team responsibilities?

Accepted Answer

A)  Information systems 
B)  Reward systems 
C)  Performance 
D)  Organizational structure 
E)  Task design 
A)  Information systems 
B)  Reward systems 
C)  Performance 
D)  Organizational structure 
E)  Task design E

Question 4

Which of the following selection methods is used by organizations to identify employees who innovate,share ideas,and take initiative?

Accepted Answer

A)  Technical proficiency 
B)  Psychological testing 
C)  Structured interview 
D)  Aptitude 
E)  Physical ability 
A)  Technical proficiency 
B)  Psychological testing 
C)  Structured interview 
D)  Aptitude 
E)  Physical ability

Question 5

WingDing Inc.is a popular retailer with outlets in more than 30 cities in the United States.After a recent expansion during which it opened an additional 15 outlets,it was looking to expand its IT infrastructure to accommodate growing data needs.The IT department decided against increasing the capacity of the company's servers.Instead,the team used a third-party hosting service for its data storage needs and for running its applications.The employees at the megastore were allowed access to this information through a web interface.In this scenario,WingDing is employing _____.

Accepted Answer

A)  management information systems 
B)  relational database management 
C)  cloud computing 
D)  analytical processing 
E)  decision support systems 
A)  management information systems 
B)  relational database management 
C)  cloud computing 
D)  analytical processing 
E)  decision support systems

Question 6

A business indicator of the overall effectiveness of HR activities includes:

Accepted Answer

A)  ratio of personnel staff to employee population. 
B)  accuracy and clarity of information provided to managers and employees. 
C)  competence and expertise of staff. 
D)  working relationship between organizations and HRM department. 
E)  assistance in identifying management potential. 
A)  ratio of personnel staff to employee population. 
B)  accuracy and clarity of information provided to managers and employees. 
C)  competence and expertise of staff. 
D)  working relationship between organizations and HRM department. 
E)  assistance in identifying management potential.

Question 7

Which of the following statements is true of an organizational structure in a high-performance work system?

Accepted Answer

A)  It promotes high employee turnover. 
B)  It promotes cooperation and learning. 
C)  It discourages competition. 
D)  It helps the organization select the right people with the required qualifications. 
E)  It encourages people to strive for objectives that support the organization's overall goals. 
A)  It promotes high employee turnover. 
B)  It promotes cooperation and learning. 
C)  It discourages competition. 
D)  It helps the organization select the right people with the required qualifications. 
E)  It encourages people to strive for objectives that support the organization's overall goals.

Question 8

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

Accepted Answer

A high-performance work system is the ri

Question 9

In the context of e-HRM,online appraisal or talent management systems provide data that can help managers spot high performers to reward or types of skills where additional training is a priority.

Accepted Answer

A) True 
 B)False

Question 10

For a learning organization to function well,employees ought to:

Accepted Answer

A)  create short-term learning goals rather than long-term learning goals. 
B)  identify their own training needs. 
C)  take part in seminars and conferences at least once every week. 
D)  share the information that was acquired during the learning process. 
E)  distribute highly classified information. 
A)  create short-term learning goals rather than long-term learning goals. 
B)  identify their own training needs. 
C)  take part in seminars and conferences at least once every week. 
D)  share the information that was acquired during the learning process. 
E)  distribute highly classified information.

Question 11

Which of the following is a condition that contributes to high performance?

Accepted Answer

A)  Teams perform work only if employees are interested in a project. 
B)  Work design gives employees the opportunity to utilize a variety of skills. 
C)  Ongoing training is not emphasized, but it is implemented when necessary. 
D)  Managers understand how their jobs contribute to a finished product or service. 
E)  Employees' rewards and compensation relate to their own performance. 
A)  Teams perform work only if employees are interested in a project. 
B)  Work design gives employees the opportunity to utilize a variety of skills. 
C)  Ongoing training is not emphasized, but it is implemented when necessary. 
D)  Managers understand how their jobs contribute to a finished product or service. 
E)  Employees' rewards and compensation relate to their own performance.

Question 12

A firm's HR department uses a computer system that assists in the selection of candidates to be interviewed for a job opening.The computer system enables the interviewer to act as both an interviewee and interviewer in a simulation,thus providing the HR specialist with comprehensive knowledge about the overall interview and selection process.This computer system is likely to be a(n)_____.

Accepted Answer

A)  expert system 
B)  employee retention system 
C)  decision support system 
D)  work-action system 
E)  document management system 
A)  expert system 
B)  employee retention system 
C)  decision support system 
D)  work-action system 
E)  document management system

Question 13

Identify a HRM function from the following functions.

Accepted Answer

A)  Production 
B)  Appraisal 
C)  Export 
D)  Import 
E)  Copyright protection 
A)  Production 
B)  Appraisal 
C)  Export 
D)  Import 
E)  Copyright protection

Question 14

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

Accepted Answer

A)  A performance review template 
B)  A job preview 
C)  An expert system 
D)  An HR dashboard 
E)  A relational database 
A)  A performance review template 
B)  A job preview 
C)  An expert system 
D)  An HR dashboard 
E)  A relational database

Question 15

To improve the performance of employees at RowYourBoat Inc.,the company provides recognition and monetary benefits to those employees whose performance exceeds expectations.This strategy can motivate some employees to perform better.This is an example of a(n)_____ strategy.

Accepted Answer

A)  occupational intimacy 
B)  brand alignment 
C)  appraisal 
D)  compensation 
E)  job design 
A)  occupational intimacy 
B)  brand alignment 
C)  appraisal 
D)  compensation 
E)  job design

Question 16

Which of the following is a customer satisfaction measure that indicates the success of the compensation system designed by the HR department of an organization?

Accepted Answer

A)  Competitiveness in local labor market 
B)  Ratio of average salary offers to average salary in community 
C)  Per capita (average) merit increases 
D)  Percentage of overtime hours to straight time 
E)  Ratio of recommendations for reclassification to number of employees 
A)  Competitiveness in local labor market 
B)  Ratio of average salary offers to average salary in community 
C)  Per capita (average) merit increases 
D)  Percentage of overtime hours to straight time 
E)  Ratio of recommendations for reclassification to number of employees

Question 17

Which of the following would most likely aid in the formation of a high-performance work system?

Accepted Answer

A)  Employees' rewards and compensation that relate to the company's financial performance 
B)  Work design that allows employees to use a single skill 
C)  Technology that is used to discourage flexibility 
D)  Employees that receive little formal performance feedback 
E)  Training that is discouraged because of increasing costs 
A)  Employees' rewards and compensation that relate to the company's financial performance 
B)  Work design that allows employees to use a single skill 
C)  Technology that is used to discourage flexibility 
D)  Employees that receive little formal performance feedback 
E)  Training that is discouraged because of increasing costs

Question 18

The HR department of a firm identifies the per capita requirement costs in its annual audit.It also calculates the average number of days taken to fill open positions at the firm.The data gathered were used as business indicators in the audit.The business indicators are most likely to measure the performance of the _____ activity of the firm.

Accepted Answer

A)  training 
B)  employee appraisal 
C)  employee development 
D)  compensation 
E)  staffing 
A)  training 
B)  employee appraisal 
C)  employee development 
D)  compensation 
E)  staffing

Question 19

One way performance management systems can support organizational goals is by:

Accepted Answer

A)  defining and measuring performance in broad behavioral terms. 
B)  linking performance measures to meeting internal and external customers' needs. 
C)  ignoring situational constraints. 
D)  outsourcing those goals to professional behavior management firms. 
E)  choosing business goals based on employees' skills and abilities. 
A)  defining and measuring performance in broad behavioral terms. 
B)  linking performance measures to meeting internal and external customers' needs. 
C)  ignoring situational constraints. 
D)  outsourcing those goals to professional behavior management firms. 
E)  choosing business goals based on employees' skills and abilities.

Question 20

In the context of an HRM audit,ratio of acceptance to offers made primarily serves as a business indicator for _____ activities.

Accepted Answer

A)  employee development 
B)  appraisal 
C)  training 
D)  compensation 
E)  staffing 
A)  employee development 
B)  appraisal 
C)  training 
D)  compensation 
E)  staffing

Which of the following is true of an information system?

Which of the following is a vital tool in making confidential HR-related information widely accessible to authorized users within an organization?

Which of the following elements of a high-performance work system determines how the details of the organization's necessary activities will be grouped,whether into jobs or team responsibilities?

Which of the following selection methods is used by organizations to identify employees who innovate,share ideas,and take initiative?

A business indicator of the overall effectiveness of HR activities includes:

Which of the following statements is true of an organizational structure in a high-performance work system?

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

In the context of e-HRM,online appraisal or talent management systems provide data that can help managers spot high performers to reward or types of skills where additional training is a priority.

For a learning organization to function well,employees ought to:

Which of the following is a condition that contributes to high performance?

Identify a HRM function from the following functions.

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

To improve the performance of employees at RowYourBoat Inc.,the company provides recognition and monetary benefits to those employees whose performance exceeds expectations.This strategy can motivate some employees to perform better.This is an example of a(n)_____ strategy.

Which of the following is a customer satisfaction measure that indicates the success of the compensation system designed by the HR department of an organization?

Which of the following would most likely aid in the formation of a high-performance work system?

One way performance management systems can support organizational goals is by:

In the context of an HRM audit,ratio of acceptance to offers made primarily serves as a business indicator for _____ activities.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 9: Creating and Maintaining High-Performance Organizations

Which of the following is true of an information system?

Which of the following is a vital tool in making confidential HR-related information widely accessible to authorized users within an organization?

Which of the following elements of a high-performance work system determines how the details of the organization's necessary activities will be grouped,whether into jobs or team responsibilities?

Which of the following selection methods is used by organizations to identify employees who innovate,share ideas,and take initiative?

A business indicator of the overall effectiveness of HR activities includes:

Which of the following statements is true of an organizational structure in a high-performance work system?

What is a high-performance work system? Explain the different elements of a high-performance work system.What is the role of HRM in such a system?

In the context of e-HRM,online appraisal or talent management systems provide data that can help managers spot high performers to reward or types of skills where additional training is a priority.

For a learning organization to function well,employees ought to:

Which of the following is a condition that contributes to high performance?

Identify a HRM function from the following functions.

Which of the following refers to a display of a series of HR measures,showing human resource goals and objectives and the progress toward meeting them?

To improve the performance of employees at RowYourBoat Inc.,the company provides recognition and monetary benefits to those employees whose performance exceeds expectations.This strategy can motivate some employees to perform better.This is an example of a(n)_____ strategy.

Which of the following is a customer satisfaction measure that indicates the success of the compensation system designed by the HR department of an organization?

Which of the following would most likely aid in the formation of a high-performance work system?

One way performance management systems can support organizational goals is by:

In the context of an HRM audit,ratio of acceptance to offers made primarily serves as a business indicator for _____ activities.

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters