Question 1

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Accepted Answer

A)  leaderless group discussions 
B)  in-basket exercises 
C)  personality tests 
D)  role plays 
E)  interviews 
A)  leaderless group discussions 
B)  in-basket exercises 
C)  personality tests 
D)  role plays 
E)  interviews

Question 2

A(n)_____ is a career that frequently changes based on changes in a person's interests,abilities,and values and in the work environment.

Accepted Answer

A)  prescribed career 
B)  stable career 
C)  flexible career 
D)  established career 
E)  protean career 
A)  prescribed career 
B)  stable career 
C)  flexible career 
D)  established career 
E)  protean career

Question 3

A(n)_____ involves moving an employee into a position with greater challenges,more responsibility,and more authority than in the previous job.

Accepted Answer

A)  appraisal 
B)  demotion 
C)  promotion 
D)  transfer 
E)  externship 
A)  appraisal 
B)  demotion 
C)  promotion 
D)  transfer 
E)  externship

Question 4

What is an employee's responsibility in the data gathering stage of career management?

Accepted Answer

A)  To identify opportunities and areas needing improvement 
B)  To communicate performance evaluations 
C)  To identify steps and a timetable to reach goals 
D)  To provide assessment information to identify strengths, weaknesses, interests, and values 
E)  To ensure that goals are specific, challenging, and attainable 
A)  To identify opportunities and areas needing improvement 
B)  To communicate performance evaluations 
C)  To identify steps and a timetable to reach goals 
D)  To provide assessment information to identify strengths, weaknesses, interests, and values 
E)  To ensure that goals are specific, challenging, and attainable

Question 5

Mindy Ellis,a manager at Savannah Grasse,observes that Mark is a slow learner and has not been able to grasp the nuances of his job responsibilities.She sees potential in Mark and decides to motivate him by working one-on-one with him and teaching him the necessary skills required to perform his job well.In this scenario,Mindy is acting as a _____.

Accepted Answer

A)  pupil 
B)  protégé 
C)  mentor 
D)  coach 
E)  tutor 
A)  pupil 
B)  protégé 
C)  mentor 
D)  coach 
E)  tutor

Question 6

An offsite location in which multiple raters or evaluators evaluate employees' performance on a number of exercises is known as a(n)_____.

Accepted Answer

A)  development center 
B)  feedback center 
C)  control center 
D)  assessment center 
E)  counseling center 
A)  development center 
B)  feedback center 
C)  control center 
D)  assessment center 
E)  counseling center

Question 7

Discuss the relationship between training,development,and careers.

Accepted Answer

Training focuses on improving performanc

Question 8

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

Accepted Answer

A) True 
 B)False

Question 9

A protean career is one that remains constant despite the changes in a person's interests,abilities,and values and in the work environment.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following categories in the DiSC inventory means that a person emphasizes relationships and also displays optimism?

Accepted Answer

A)  Conscientiousness 
B)  Steadiness 
C)  Influence 
D)  Dominance 
E)  Initiative 
A)  Conscientiousness 
B)  Steadiness 
C)  Influence 
D)  Dominance 
E)  Initiative

Question 11

Usually an employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

Accepted Answer

A)  self-assessment 
B)  action planning 
C)  goal setting 
D)  data gathering 
E)  feedback 
A)  self-assessment 
B)  action planning 
C)  goal setting 
D)  data gathering 
E)  feedback

Question 12

The primary use of assessment centers is to identify:

Accepted Answer

A)  the employees who have the personality characteristics and skills needed for managerial positions. 
B)  the strengths and weaknesses of an organization. 
C)  the decision processes and communication styles that inhibit production. 
D)  the opportunities and threats to an organization. 
E)  the factors that inhibit group performance. 
A)  the employees who have the personality characteristics and skills needed for managerial positions. 
B)  the strengths and weaknesses of an organization. 
C)  the decision processes and communication styles that inhibit production. 
D)  the opportunities and threats to an organization. 
E)  the factors that inhibit group performance.

Question 13

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

Accepted Answer

A) True 
 B)False

Question 14

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n)_____.

Accepted Answer

A)  transfer 
B)  expatriate assignment 
C)  sabbatical 
D)  externship 
E)  downward move 
A)  transfer 
B)  expatriate assignment 
C)  sabbatical 
D)  externship 
E)  downward move

Question 15

Which of the following is true of the relationship between training and development?

Accepted Answer

A)  Training is future oriented, while development is focused on improvement of current job. 
B)  The use of work experience is high in training but low in development. 
C)  Participation in training is voluntary but compulsory in development. 
D)  The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job. 
E)  Training is often an ongoing process, while development tends to be a short-term process. 
A)  Training is future oriented, while development is focused on improvement of current job. 
B)  The use of work experience is high in training but low in development. 
C)  Participation in training is voluntary but compulsory in development. 
D)  The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job. 
E)  Training is often an ongoing process, while development tends to be a short-term process.

Question 16

Myrtle Flower Company,a retail florist,decides to evaluate its employees after successfully completing one year of business.The method of conducting the assessment includes creating small groups and assigning work to those groups within an allotted time frame.The team members would have to work together in tackling problems that they might face,without a source to whom they can refer any questions.In this scenario,which of the following types of exercises is Myrtle Flower Company conducting?

Accepted Answer

A)  Leader-centered group discussion 
B)  Paired-up group discussion 
C)  Leaderless group discussion 
D)  Team group discussion 
E)  Time-bound discussion 
A)  Leader-centered group discussion 
B)  Paired-up group discussion 
C)  Leaderless group discussion 
D)  Team group discussion 
E)  Time-bound discussion

Question 17

In the case of succession planning,job assignments for high-potential employees are based on:

Accepted Answer

A)  the personal preferences of these employees. 
B)  the immediate needs of an organization. 
C)  the willingness of departments to accommodate these employees. 
D)  the successful career paths of the managers whom these employees are preparing to replace. 
E)  the availability of special assignments such as serving on committees and task forces. 
A)  the personal preferences of these employees. 
B)  the immediate needs of an organization. 
C)  the willingness of departments to accommodate these employees. 
D)  the successful career paths of the managers whom these employees are preparing to replace. 
E)  the availability of special assignments such as serving on committees and task forces.

Question 18

Which of the following is true about an assessment center?

Accepted Answer

A)  An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain time period. 
B)  At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises. 
C)  It is an office that looks into the process of collecting information and providing feedback to employees about their behavior, communication style, or skills. 
D)  At an assessment center, senior managers hold a test that identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and lifestyle. 
E)  It refers to an on-site location where the corporate leaders design a tool that gathers the ratings of a manager's use of the skills associated with success in managing. 
A)  An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain time period. 
B)  At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises. 
C)  It is an office that looks into the process of collecting information and providing feedback to employees about their behavior, communication style, or skills. 
D)  At an assessment center, senior managers hold a test that identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and lifestyle. 
E)  It refers to an on-site location where the corporate leaders design a tool that gathers the ratings of a manager's use of the skills associated with success in managing.

Question 19

Which of the following is true of formal education as an approach to employee development?

Accepted Answer

A)  Organizations organize formal educational programs at the workplace or off site to support employee development. 
B)  Formal education includes workshops that are open to outsiders as well as employees. 
C)  As a prerequisite to formal education, trainees must enroll in various courses offered by an organization. 
D)  Formal education includes presentations sent out by an organization, which enlist the ethics and policies educating employees from time to time. 
E)  In an organization, formal education involves collating data pertaining to the development of projects. 
A)  Organizations organize formal educational programs at the workplace or off site to support employee development. 
B)  Formal education includes workshops that are open to outsiders as well as employees. 
C)  As a prerequisite to formal education, trainees must enroll in various courses offered by an organization. 
D)  Formal education includes presentations sent out by an organization, which enlist the ethics and policies educating employees from time to time. 
E)  In an organization, formal education involves collating data pertaining to the development of projects.

Question 20

Wrap Foods,a leading brand in microwaveable food items,prides itself on helping its employees with their career paths.The employees are highly efficient and are motivated to define areas of weakness in their job performances and work to eliminate them.The employees take various tests to help them assess their career interests and behavioral tendencies,thus helping them work on becoming successful.In this scenario,which of the following systems for career management is being employed at Wrap Foods?

Accepted Answer

A)  Feedback 
B)  Self-assessment 
C)  Self-discipline 
D)  Goal setting 
E)  Action plan 
A)  Feedback 
B)  Self-assessment 
C)  Self-discipline 
D)  Goal setting 
E)  Action plan

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

A(n)_____ is a career that frequently changes based on changes in a person's interests,abilities,and values and in the work environment.

A(n)_____ involves moving an employee into a position with greater challenges,more responsibility,and more authority than in the previous job.

What is an employee's responsibility in the data gathering stage of career management?

An offsite location in which multiple raters or evaluators evaluate employees' performance on a number of exercises is known as a(n)_____.

Discuss the relationship between training,development,and careers.

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

A protean career is one that remains constant despite the changes in a person's interests,abilities,and values and in the work environment.

Which of the following categories in the DiSC inventory means that a person emphasizes relationships and also displays optimism?

Usually an employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

The primary use of assessment centers is to identify:

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n)_____.

Which of the following is true of the relationship between training and development?

In the case of succession planning,job assignments for high-potential employees are based on:

Which of the following is true about an assessment center?

Which of the following is true of formal education as an approach to employee development?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

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Exam 8: Developing Employees for Future Success

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

A(n)_____ is a career that frequently changes based on changes in a person's interests,abilities,and values and in the work environment.

A(n)_____ involves moving an employee into a position with greater challenges,more responsibility,and more authority than in the previous job.

What is an employee's responsibility in the data gathering stage of career management?

An offsite location in which multiple raters or evaluators evaluate employees' performance on a number of exercises is known as a(n)_____.

Discuss the relationship between training,development,and careers.

A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.

A protean career is one that remains constant despite the changes in a person's interests,abilities,and values and in the work environment.

Which of the following categories in the DiSC inventory means that a person emphasizes relationships and also displays optimism?

Usually an employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

The primary use of assessment centers is to identify:

The most frequent uses of assessment are to identify employees with managerial potential to measure current managers' strengths and weaknesses.

Providing employees with the opportunity to get away from the day-to-day stresses of their job and acquire new skills and perspectives is known as a(n)_____.

Which of the following is true of the relationship between training and development?

In the case of succession planning,job assignments for high-potential employees are based on:

Which of the following is true about an assessment center?

Which of the following is true of formal education as an approach to employee development?

Managing Human Resources

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters