Question 1

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?

Accepted Answer

A)  An atmosphere of trust and relationship building should be set by all. 
B)  Project performance results should be calculated and made available to team members. 
C)  Compensation packages and benefits plans should be shared with all team members. 
D)  The meeting location should always be off-site 
A)  An atmosphere of trust and relationship building should be set by all. 
B)  Project performance results should be calculated and made available to team members. 
C)  Compensation packages and benefits plans should be shared with all team members. 
D)  The meeting location should always be off-site

Question 2

Fact-based management requires an understanding of variation,deciding what to measure,working correctly with data,and using the resulting information appropriately.

Accepted Answer

A) True 
 B)False

Question 3

Crosby,a well known quality management thought leader,asserts that quality is meeting requirements,not exceeding them.

Accepted Answer

A) True 
 B)False

Question 4

The quality revolution introduced many tools that can be used to improve the quality of project related processes and outcomes.Identify three quality tools and briefly describe how you would use them to improve project related processes and outcomes.

Accepted Answer

Key concepts to be covered in the respon

Question 5

On many small,simple projects the quality planning is performed concurrently with other planning and the quality plan is seamlessly incorporated into the project plan.

Accepted Answer

A) True 
 B)False

Question 6

All of the following statements accurately describe special cause variation EXCEPT:

Accepted Answer

A)  It is not inherent in the system 
B)  It comes from external sources 
C)  It is inherent in the system and is predictable 
D)  It can be quite unpredictable 
A)  It is not inherent in the system 
B)  It comes from external sources 
C)  It is inherent in the system and is predictable 
D)  It can be quite unpredictable

Question 7

The project manager is responsible for selecting appropriate quality standards for the project.Typically,these standards apply to all of the following EXCEPT:

Accepted Answer

A)  team selection criteria 
B)  documentation created during the project 
C)  deliverables created by the project 
D)  materials and related inputs used by the project 
A)  team selection criteria 
B)  documentation created during the project 
C)  deliverables created by the project 
D)  materials and related inputs used by the project

Question 8

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?

Accepted Answer

A)  It is based largely on the expectations of supervisors and sponsors. 
B)  It is primarily focused on the team members. 
C)  It should include questions to ensure budgets,schedules and resource plans are reasonable and achievable. 
D)  It focuses on whether the project charter should be changed 
A)  It is based largely on the expectations of supervisors and sponsors. 
B)  It is primarily focused on the team members. 
C)  It should include questions to ensure budgets,schedules and resource plans are reasonable and achievable. 
D)  It focuses on whether the project charter should be changed

Question 9

Which of the following documents describes how the project team will implement the performing organization's quality policy?

Accepted Answer

A)  quality benchmarking plan 
B)  quality control plan 
C)  quality management plan 
D)  quality audit plan 
A)  quality benchmarking plan 
B)  quality control plan 
C)  quality management plan 
D)  quality audit plan

Question 10

Perform Quality Assurance is monitoring specific results to determine whether they comply with relevant quality standards.

Accepted Answer

A) True 
 B)False

Question 11

Joseph Juran provided guidance regarding how to conduct quality planning.All of the following items are consistent with his quality planning guidance EXCEPT:

Accepted Answer

A)  identify all customers and their needs 
B)  quality must be inspected into the process 
C)  develop methods to satisfy customer requirements 
D)  develop requirements based on customer needs 
A)  identify all customers and their needs 
B)  quality must be inspected into the process 
C)  develop methods to satisfy customer requirements 
D)  develop requirements based on customer needs

Question 12

Deming,Juran,Crosby and Taguchi are among the thought leaders who introduced ideas that fueled the quality revolution.Briefly identify and describe important ideas and concepts that each of these thought leaders contributed.

Accepted Answer

Key concepts to be covered in the respon

Question 13

Which quality tool provides a crisp definition of what and how to measure specific performance?

Accepted Answer

A)  voice of the customer 
B)  root cause analysis 
C)  quality metrics 
D)  benchmarking 
A)  voice of the customer 
B)  root cause analysis 
C)  quality metrics 
D)  benchmarking

Question 14

The four core project quality concepts include which of the following?

Accepted Answer

A)  assumption-based management 
B)  stakeholder satisfaction 
C)  benchmarking 
D)  earned value management 
A)  assumption-based management 
B)  stakeholder satisfaction 
C)  benchmarking 
D)  earned value management

Question 15

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

Accepted Answer

A)  Understanding variation is essential to improving quality. 
B)  Statistical concepts rather than behavioral considerations should govern quality improvement efforts. 
C)  A key to quality improvement is to ensure that each part of the system functions effectively,independent from the others. 
D)  The burden of quality falls on those that do the work 
A)  Understanding variation is essential to improving quality. 
B)  Statistical concepts rather than behavioral considerations should govern quality improvement efforts. 
C)  A key to quality improvement is to ensure that each part of the system functions effectively,independent from the others. 
D)  The burden of quality falls on those that do the work

Question 16

DMAIC is a disciplined process that includes five phases: Define,Measure,Analyze,Improve and Control.DMAIC is most typically associated with which of the following quality improvement approaches?

Accepted Answer

A)  Malcolm Baldrige 
B)  Total Quality Management (TQM) 
C)  Six Sigma 
D)  ISO 9001:2008 
A)  Malcolm Baldrige 
B)  Total Quality Management (TQM) 
C)  Six Sigma 
D)  ISO 9001:2008

Question 17

Joseph Juran provided guidance regarding how to control quality.Which of the following items is consistent with his quality control guidance?

Accepted Answer

A)  identify all team members and their needs 
B)  establish measurement systems 
C)  prove effects 
D)  expend necessary efforts to exceed requirements 
A)  identify all team members and their needs 
B)  establish measurement systems 
C)  prove effects 
D)  expend necessary efforts to exceed requirements

Question 18

The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management,resources and realization.

Accepted Answer

A) True 
 B)False

Question 19

Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.

Accepted Answer

A) True 
 B)False

Question 20

Project quality is defined as the degree to which a set of inherent characteristics fulfills requirements.

Accepted Answer

A) True 
 B)False

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?

Fact-based management requires an understanding of variation,deciding what to measure,working correctly with data,and using the resulting information appropriately.

Crosby,a well known quality management thought leader,asserts that quality is meeting requirements,not exceeding them.

The quality revolution introduced many tools that can be used to improve the quality of project related processes and outcomes.Identify three quality tools and briefly describe how you would use them to improve project related processes and outcomes.

On many small,simple projects the quality planning is performed concurrently with other planning and the quality plan is seamlessly incorporated into the project plan.

All of the following statements accurately describe special cause variation EXCEPT:

The project manager is responsible for selecting appropriate quality standards for the project.Typically,these standards apply to all of the following EXCEPT:

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?

Which of the following documents describes how the project team will implement the performing organization's quality policy?

Perform Quality Assurance is monitoring specific results to determine whether they comply with relevant quality standards.

Joseph Juran provided guidance regarding how to conduct quality planning.All of the following items are consistent with his quality planning guidance EXCEPT:

Deming,Juran,Crosby and Taguchi are among the thought leaders who introduced ideas that fueled the quality revolution.Briefly identify and describe important ideas and concepts that each of these thought leaders contributed.

Which quality tool provides a crisp definition of what and how to measure specific performance?

The four core project quality concepts include which of the following?

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

DMAIC is a disciplined process that includes five phases: Define,Measure,Analyze,Improve and Control.DMAIC is most typically associated with which of the following quality improvement approaches?

Joseph Juran provided guidance regarding how to control quality.Which of the following items is consistent with his quality control guidance?

The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management,resources and realization.

Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.

Project quality is defined as the degree to which a set of inherent characteristics fulfills requirements.

Introduction to Project Management

Project Selection and Prioritization

Organizational Capability: Structure,Culture and Roles

Chartering Projects

Stakeholder Analysis and Communication Planning

Defining Scope and Constructing Work Breakdown Structures WBS

Scheduling Activities

Resourcing Projects

Budgeting Projects

Project Risk Planning

Project Supply Chain Management

Leading and Managing Project Teams

Determining Project Progress and Results

Finishing the Project

Filters

Exam 11: Project Quality Planning and Project Kick-Off

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?

Fact-based management requires an understanding of variation,deciding what to measure,working correctly with data,and using the resulting information appropriately.

Crosby,a well known quality management thought leader,asserts that quality is meeting requirements,not exceeding them.

The quality revolution introduced many tools that can be used to improve the quality of project related processes and outcomes.Identify three quality tools and briefly describe how you would use them to improve project related processes and outcomes.

On many small,simple projects the quality planning is performed concurrently with other planning and the quality plan is seamlessly incorporated into the project plan.

All of the following statements accurately describe special cause variation EXCEPT:

The project manager is responsible for selecting appropriate quality standards for the project.Typically,these standards apply to all of the following EXCEPT:

After completing detailed planning for a project,it is often helpful for the project manager and team to apply a sanity test to the project plan.Which of the following accurately describes the application of a sanity test?

Which of the following documents describes how the project team will implement the performing organization's quality policy?

Perform Quality Assurance is monitoring specific results to determine whether they comply with relevant quality standards.

Joseph Juran provided guidance regarding how to conduct quality planning.All of the following items are consistent with his quality planning guidance EXCEPT:

Deming,Juran,Crosby and Taguchi are among the thought leaders who introduced ideas that fueled the quality revolution.Briefly identify and describe important ideas and concepts that each of these thought leaders contributed.

Which quality tool provides a crisp definition of what and how to measure specific performance?

The four core project quality concepts include which of the following?

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

DMAIC is a disciplined process that includes five phases: Define,Measure,Analyze,Improve and Control.DMAIC is most typically associated with which of the following quality improvement approaches?

Joseph Juran provided guidance regarding how to control quality.Which of the following items is consistent with his quality control guidance?

The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management,resources and realization.

Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.

Project quality is defined as the degree to which a set of inherent characteristics fulfills requirements.

Introduction to Project Management

Project Selection and Prioritization

Organizational Capability: Structure,Culture and Roles

Chartering Projects

Stakeholder Analysis and Communication Planning

Defining Scope and Constructing Work Breakdown Structures WBS

Scheduling Activities

Resourcing Projects

Budgeting Projects

Project Risk Planning

Project Supply Chain Management

Leading and Managing Project Teams

Determining Project Progress and Results

Finishing the Project

Filters