Question 1

Which of the following phrases BEST defines the concept of sustainability, as set out by the United Nations Brundtland Commission:

Accepted Answer

A) To reduce, minimize, and ideally eliminate pollution, thus preserving the planet and its resources for the benefit of not only today's generation but also the future. 
B) To meet the needs of the present without compromising the ability of future generations to meet their needs. 
C) To ensure that business and the community work together to preserve limited resources while also ensuring that business is appropriately rewarded for its efforts. 
D) To foster an environment that satisfies the requirements of the triple bottom line-namely people, profit, and the planet-the keys to our future survival. 
A) To reduce, minimize, and ideally eliminate pollution, thus preserving the planet and its resources for the benefit of not only today's generation but also the future. 
B) To meet the needs of the present without compromising the ability of future generations to meet their needs. 
C) To ensure that business and the community work together to preserve limited resources while also ensuring that business is appropriately rewarded for its efforts. 
D) To foster an environment that satisfies the requirements of the triple bottom line-namely people, profit, and the planet-the keys to our future survival. B

Question 2

BMW has introduced a program of covered scheduled maintenance for its cars.That is, when you bring in your vehicle for maintenance at a BMW dealership, BMW will cover the costs of everything (except for worn-out tires).This practice specifically targets which stage of the product life cycle?

Accepted Answer

A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal 
A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal C

Question 3

Zanda Corp.has always operated within one country.It is contemplating opening production facilities in another country.Zanda should realize:

Accepted Answer

A) Production processes used domestically should work well in a different country. 
B) The means of motivating the workforce domestically may not work well in a different country. 
C) The technology used domestically is often the best to use in a different country. 
D) The same business model that is used domestically should apply to the foreign country. 
A) Production processes used domestically should work well in a different country. 
B) The means of motivating the workforce domestically may not work well in a different country. 
C) The technology used domestically is often the best to use in a different country. 
D) The same business model that is used domestically should apply to the foreign country. B

Question 4

Which of the following terms best describes the impact of sustainability initiatives on the business model?

Accepted Answer

A) Sustainability affects primarily the capabilities offered by the supply chain. 
B) Sustainability helps the firm to change its value proposition. 
C) Sustainability impacts primarily the customers that we serve. 
D) Sustainability affects the entire business model. 
A) Sustainability affects primarily the capabilities offered by the supply chain. 
B) Sustainability helps the firm to change its value proposition. 
C) Sustainability impacts primarily the customers that we serve. 
D) Sustainability affects the entire business model.

Question 5

Downcycling, as described in the chapter, is a critical consideration during which stage of the product life cycle?

Accepted Answer

A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal 
A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal

Question 6

Which of the following sustainability issues has a significant impact on supply chain relationships?

Accepted Answer

A) Culture 
B) Common usage of lean systems 
C) Location 
D) Governmental regulations and tariffs 
A) Culture 
B) Common usage of lean systems 
C) Location 
D) Governmental regulations and tariffs

Question 7

Which of the following best describes organizational culture?

Accepted Answer

A) Organizational culture is easy to change. 
B) Organizational culture is readily identified. 
C) Organizational culture is becoming less important in today's environment (due to factors such as downsizing and outsourcing). 
D) Organizational culture is critical to long-term success. 
A) Organizational culture is easy to change. 
B) Organizational culture is readily identified. 
C) Organizational culture is becoming less important in today's environment (due to factors such as downsizing and outsourcing). 
D) Organizational culture is critical to long-term success.

Question 8

Which of the following programs/initiatives strives to improve the lives of suppliers and their families?

Accepted Answer

A) ISO 14000 
B) Responsible Care 
C) LEED 
D) FairTrade 
A) ISO 14000 
B) Responsible Care 
C) LEED 
D) FairTrade

Question 9

Which of the following environmental initiatives/programs is an example of an industry-specific program aimed at improving environmental performance?

Accepted Answer

A) The Kyoto Protocol 
B) Responsible Care 
C) ISO 14000 
D) LEED certification 
A) The Kyoto Protocol 
B) Responsible Care 
C) ISO 14000 
D) LEED certification

Question 10

Which of the following statements best describes the role of sustainability measurement and reporting in many of today's firms?

Accepted Answer

A) Sustainability reporting is becoming more important, with its structure being determined by governmental regulations and requirements. 
B) Sustainability reporting focuses on those issues where the reporting firm has the greatest degree of control. 
C) Sustainability reporting is becoming more important with more metrics being provided by different organizations. 
D) Sustainability reporting, while important, is plagued by problems involving its development and deployment and with concerns over appropriate standards. 
A) Sustainability reporting is becoming more important, with its structure being determined by governmental regulations and requirements. 
B) Sustainability reporting focuses on those issues where the reporting firm has the greatest degree of control. 
C) Sustainability reporting is becoming more important with more metrics being provided by different organizations. 
D) Sustainability reporting, while important, is plagued by problems involving its development and deployment and with concerns over appropriate standards.

Question 11

Which of the following is NOT a stakeholder, as considered from the P-People perspective of sustainability?

Accepted Answer

A) Customers 
B) Government 
C) Workers 
D) Investors 
A) Customers 
B) Government 
C) Workers 
D) Investors

Question 12

From an operations standpoint, sustainability means that:

Accepted Answer

A) Profit is not an important goal. 
B) A company should focus its efforts on reducing pollution. 
C) Firms should pursue profit without damaging the environment or the well-being of future generations. 
D) The firm must improve how it manages its people resources since these are important to the long-term survival of the firm. 
A) Profit is not an important goal. 
B) A company should focus its efforts on reducing pollution. 
C) Firms should pursue profit without damaging the environment or the well-being of future generations. 
D) The firm must improve how it manages its people resources since these are important to the long-term survival of the firm.

Question 13

Which of the following environmental initiatives/programs deals most specifically with building design and construction?

Accepted Answer

A) The Kyoto Protocol 
B) Responsible Care 
C) ISO 14000 
D) LEED certification 
A) The Kyoto Protocol 
B) Responsible Care 
C) ISO 14000 
D) LEED certification

Question 14

It is anticipated in the future that firms will be better able to identify the location of their vehicles and to monitor their condition using which of the following developments?

Accepted Answer

A) Cyber Security. 
B) Artificial Intelligence. 
C) Smart Computing. 
D) Internet of Things. 
A) Cyber Security. 
B) Artificial Intelligence. 
C) Smart Computing. 
D) Internet of Things.

Question 15

When people and profit intersect, from a sustainability perspective, which of the following areas is most impacted?

Accepted Answer

A) Equitability 
B) Sustainability 
C) Bearability 
D) Viability 
A) Equitability 
B) Sustainability 
C) Bearability 
D) Viability

Question 16

Which of the following factors was most responsible for the breakdown of the Daimler-Benz/Chrysler merger?

Accepted Answer

A) Technology incompatibility 
B) Lack of sustainability 
C) Cultural incompatibility 
D) Different languages 
A) Technology incompatibility 
B) Lack of sustainability 
C) Cultural incompatibility 
D) Different languages

Question 17

As technology and cultures evolve, the best approach for operations managers is to:

Accepted Answer

A) Work harder. 
B) Adapt their business models. 
C) Retire. 
D) Make their processes more efficient. 
A) Work harder. 
B) Adapt their business models. 
C) Retire. 
D) Make their processes more efficient.

Question 18

When a company such as Patagonia makes sustainability a critical development and embeds it visibility in advertising or in its activities, we see an example of sustainability operating at which of the following levels?

Accepted Answer

A) Sustainability as Public Relations. 
B) Sustainability as cost minimization. 
C) Sustainability as business model. 
D) Sustainability as company mantra. 
A) Sustainability as Public Relations. 
B) Sustainability as cost minimization. 
C) Sustainability as business model. 
D) Sustainability as company mantra.

Question 19

Over which stage of the product's life cycle does operations management have the greatest amount of direct control?

Accepted Answer

A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal 
A) Extraction 
B) Packaging/transportation 
C) Usage 
D) Disposal

Question 20

A specific analysis of the total greenhouse gases caused directly or indirectly by a product is called:

Accepted Answer

A) Carbon footprinting. 
B) Life cycle analysis. 
C) Life cycle waste assessment matrix. 
D) Cap and trade. 
A) Carbon footprinting. 
B) Life cycle analysis. 
C) Life cycle waste assessment matrix. 
D) Cap and trade.

Which of the following phrases BEST defines the concept of sustainability, as set out by the United Nations Brundtland Commission:

BMW has introduced a program of covered scheduled maintenance for its cars.That is, when you bring in your vehicle for maintenance at a BMW dealership, BMW will cover the costs of everything (except for worn-out tires).This practice specifically targets which stage of the product life cycle?

Zanda Corp.has always operated within one country.It is contemplating opening production facilities in another country.Zanda should realize:

Which of the following terms best describes the impact of sustainability initiatives on the business model?

Downcycling, as described in the chapter, is a critical consideration during which stage of the product life cycle?

Which of the following sustainability issues has a significant impact on supply chain relationships?

Which of the following best describes organizational culture?

Which of the following programs/initiatives strives to improve the lives of suppliers and their families?

Which of the following environmental initiatives/programs is an example of an industry-specific program aimed at improving environmental performance?

Which of the following statements best describes the role of sustainability measurement and reporting in many of today's firms?

Which of the following is NOT a stakeholder, as considered from the P-People perspective of sustainability?

From an operations standpoint, sustainability means that:

Which of the following environmental initiatives/programs deals most specifically with building design and construction?

It is anticipated in the future that firms will be better able to identify the location of their vehicles and to monitor their condition using which of the following developments?

When people and profit intersect, from a sustainability perspective, which of the following areas is most impacted?

Which of the following factors was most responsible for the breakdown of the Daimler-Benz/Chrysler merger?

As technology and cultures evolve, the best approach for operations managers is to:

When a company such as Patagonia makes sustainability a critical development and embeds it visibility in advertising or in its activities, we see an example of sustainability operating at which of the following levels?

Over which stage of the product's life cycle does operations management have the greatest amount of direct control?

A specific analysis of the total greenhouse gases caused directly or indirectly by a product is called:

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

Product Process Innovation

Manufacturing and Service Process Structures

Managing Quality

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

Sustainable Operations Management preparing for the Future

Process Mapping and Analysis

Quality Improvement Tools

Filters

Exam 19: Advanced Methods for Project Scheduling

Which of the following phrases BEST defines the concept of sustainability, as set out by the United Nations Brundtland Commission:

BMW has introduced a program of covered scheduled maintenance for its cars.That is, when you bring in your vehicle for maintenance at a BMW dealership, BMW will cover the costs of everything (except for worn-out tires).This practice specifically targets which stage of the product life cycle?

Zanda Corp.has always operated within one country.It is contemplating opening production facilities in another country.Zanda should realize:

Which of the following terms best describes the impact of sustainability initiatives on the business model?

Downcycling, as described in the chapter, is a critical consideration during which stage of the product life cycle?

Which of the following sustainability issues has a significant impact on supply chain relationships?

Which of the following best describes organizational culture?

Which of the following programs/initiatives strives to improve the lives of suppliers and their families?

Which of the following environmental initiatives/programs is an example of an industry-specific program aimed at improving environmental performance?

Which of the following statements best describes the role of sustainability measurement and reporting in many of today's firms?

Which of the following is NOT a stakeholder, as considered from the P-People perspective of sustainability?

From an operations standpoint, sustainability means that:

Which of the following environmental initiatives/programs deals most specifically with building design and construction?

It is anticipated in the future that firms will be better able to identify the location of their vehicles and to monitor their condition using which of the following developments?

When people and profit intersect, from a sustainability perspective, which of the following areas is most impacted?

Which of the following factors was most responsible for the breakdown of the Daimler-Benz/Chrysler merger?

As technology and cultures evolve, the best approach for operations managers is to:

When a company such as Patagonia makes sustainability a critical development and embeds it visibility in advertising or in its activities, we see an example of sustainability operating at which of the following levels?

Over which stage of the product's life cycle does operations management have the greatest amount of direct control?

A specific analysis of the total greenhouse gases caused directly or indirectly by a product is called:

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

Product Process Innovation

Manufacturing and Service Process Structures

Managing Quality

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

Sustainable Operations Management preparing for the Future

Process Mapping and Analysis

Quality Improvement Tools

Filters