Exam 1: Introduction to Managing Operations Across the Supply Chain

Which of the following statements is NOT true regarding supply chain management?

Joe Jones was asked to undertake a project to determine the resources and capacity his firm would need in the next three to 10 years.These types of decisions are considered to be:

During the "mass production" era, operations management focused primarily on:

Which of the following statements are reasons why operations management is important?

Which of the following challenges are more likely to be faced by service operations managers, rather than manufacturing operations manager?

Operations managers answer questions of what, how, when, where, and who by defining both the ___________ and _____________ aspects of the operations management system.

What kinds of questions does an operations manager who is responsible for operational level planning address?

How is "supply chain management" different than "operations management?"

What kinds of questions does an operations manager who is responsible for tactical level planning address?

Different levels of planning in supply chain operations management include:

Internal operations managers work with what function to coordinate inbound and outbound flows of materials and information?

Customer service management connects what functional groups?

Which of the following functions would NOT have to think about "processes"?

Operations management is important because:

Growth of the supply chain management perspective in operations management results from the advent of:

Up until the latter parts of the 20^th century, operations management mainly focused on:

A supply chain is a global network of organizations and activities involved in:

Which of the following statements about operations management processes is NOT true?

Structural operations management decisions include:

Supply chain management has grown as a prevalent perspective on operations management because: