Question 1

A company with many layers of managers is considered tall.

Accepted Answer

A) True 
 B)False  True

Question 2

All groups are teams,but not all teams are groups.

Accepted Answer

A) True 
 B)False  False

Question 3

The more people an organization has and the greater its specialization,the greater is its need for

Accepted Answer

A) profits. 
B) sales. 
C) growth. 
D) structure. 
E) all of the above. 
A) profits. 
B) sales. 
C) growth. 
D) structure. 
E) all of the above. D

Question 4

Which of the following organizational forms is also called a project management structure?

Accepted Answer

A) Bureaucratic structure 
B) Line structure 
C) Complex structure 
D) Matrix structure 
E) None of the above 
A) Bureaucratic structure 
B) Line structure 
C) Complex structure 
D) Matrix structure 
E) None of the above

Question 5

Which of the following is formed to solve specific quality,service or productivity problems?

Accepted Answer

A) Self-directed work team 
B) Product-development team 
C) Work group 
D) Quality-assurance team 
E) Task force 
A) Self-directed work team 
B) Product-development team 
C) Work group 
D) Quality-assurance team 
E) Task force

Question 6

How can managers use the "grapevine" to their advantage?

Accepted Answer

Managers who recognize the existence of

Question 7

A permanent,formal group that performs a specific task is a

Accepted Answer

A) task force. 
B) product-development team. 
C) project team. 
D) committee. 
E) self-directed work team. 
A) task force. 
B) product-development team. 
C) project team. 
D) committee. 
E) self-directed work team.

Question 8

Disadvantages of product departmentalization is that it duplicates functions and does not focus on the organization's overall objectives.

Accepted Answer

A) True 
 B)False

Question 9

Upward communication conveys

Accepted Answer

A) orders. 
B) explanation of decisions. 
C) requests for information. 
D) progress reports and complaints. 
E) information about procedures and methods. 
A) orders. 
B) explanation of decisions. 
C) requests for information. 
D) progress reports and complaints. 
E) information about procedures and methods.

Question 10

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Accepted Answer

A) True 
 B)False

Question 11

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Accepted Answer

The four means of departmental

Question 12

Adam Smith illustrated improvements in efficiency through the application of

Accepted Answer

A) departmentalization. 
B) specialization. 
C) generalization. 
D) registration. 
E) delegation. 
A) departmentalization. 
B) specialization. 
C) generalization. 
D) registration. 
E) delegation.

Question 13

Which of the following organizational forms is most likely to be complex and expensive?

Accepted Answer

A) Line structure 
B) Functional structure 
C) Line-and-staff structure 
D) Matrix structure 
E) Committee 
A) Line structure 
B) Functional structure 
C) Line-and-staff structure 
D) Matrix structure 
E) Committee

Question 14

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

Accepted Answer

A) Line structure 
B) Functional structure 
C) Line-and-staff structure 
D) Matrix structure 
E) A committee 
A) Line structure 
B) Functional structure 
C) Line-and-staff structure 
D) Matrix structure 
E) A committee

Question 15

A disadvantage of line structure is

Accepted Answer

A) an unclear chain of command. 
B) the speed of decision making. 
C) that there are no direct lines of authority. 
D) that it is very uncommon. 
E) that managers must possess a wide range of knowledge and skills. 
A) an unclear chain of command. 
B) the speed of decision making. 
C) that there are no direct lines of authority. 
D) that it is very uncommon. 
E) that managers must possess a wide range of knowledge and skills.

Question 16

An organization's shared values,beliefs,traditions,philosophies,rules,and role models for behavior represent its

Accepted Answer

A) formal organization. 
B) information organization. 
C) organizational culture. 
D) grapevine. 
E) organizational manual. 
A) formal organization. 
B) information organization. 
C) organizational culture. 
D) grapevine. 
E) organizational manual.

Question 17

The rationale for job specialization is that

Accepted Answer

A) it is more efficient. 
B) workers become bored and leave. 
C) workers shift from one job to another. 
D) it adversely affects costs. 
E) it adversely affects quality. 
A) it is more efficient. 
B) workers become bored and leave. 
C) workers shift from one job to another. 
D) it adversely affects costs. 
E) it adversely affects quality.

Question 18

Which is not a means of formally expressing an organization's culture?

Accepted Answer

A) Ceremonies 
B) Code of ethics 
C) Mission statement 
D) Manuals 
E) Employee dress codes 
A) Ceremonies 
B) Code of ethics 
C) Mission statement 
D) Manuals 
E) Employee dress codes

Question 19

A department store's organizational structure defines the relationships between

Accepted Answer

A) salespersons and merchandise buyers. 
B) credit managers and maintenance people. 
C) department managers and customers. 
D) maintenance people and salespersons. 
E) all the individuals working together to achieve its objectives. 
A) salespersons and merchandise buyers. 
B) credit managers and maintenance people. 
C) department managers and customers. 
D) maintenance people and salespersons. 
E) all the individuals working together to achieve its objectives.

Question 20

Product-development teams are a special type of task force formed to devise,design,and implement a new product.

Accepted Answer

A) True 
 B)False

A company with many layers of managers is considered tall.

All groups are teams,but not all teams are groups.

The more people an organization has and the greater its specialization,the greater is its need for

Which of the following organizational forms is also called a project management structure?

Which of the following is formed to solve specific quality,service or productivity problems?

How can managers use the "grapevine" to their advantage?

A permanent,formal group that performs a specific task is a

Disadvantages of product departmentalization is that it duplicates functions and does not focus on the organization's overall objectives.

Upward communication conveys

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Adam Smith illustrated improvements in efficiency through the application of

Which of the following organizational forms is most likely to be complex and expensive?

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

A disadvantage of line structure is

An organization's shared values,beliefs,traditions,philosophies,rules,and role models for behavior represent its

The rationale for job specialization is that

Which is not a means of formally expressing an organization's culture?

A department store's organizational structure defines the relationships between

Product-development teams are a special type of task force formed to devise,design,and implement a new product.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters

Exam 7: Organization, Teamwork, and Communication

A company with many layers of managers is considered tall.

All groups are teams,but not all teams are groups.

The more people an organization has and the greater its specialization,the greater is its need for

Which of the following organizational forms is also called a project management structure?

Which of the following is formed to solve specific quality,service or productivity problems?

How can managers use the "grapevine" to their advantage?

A permanent,formal group that performs a specific task is a

Disadvantages of product departmentalization is that it duplicates functions and does not focus on the organization's overall objectives.

Upward communication conveys

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Adam Smith illustrated improvements in efficiency through the application of

Which of the following organizational forms is most likely to be complex and expensive?

Which of the following organizational forms allows managers to take responsibility for the areas in which they specialize?

A disadvantage of line structure is

An organization's shared values,beliefs,traditions,philosophies,rules,and role models for behavior represent its

The rationale for job specialization is that

Which is not a means of formally expressing an organization's culture?

A department store's organizational structure defines the relationships between

Product-development teams are a special type of task force formed to devise,design,and implement a new product.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business, Entrepreneurship, and Franchising

The Nature of Management

Managing Service and Manufacturing Operations

Motivating the Workforce

Managing Human Resources

Customer Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Money and the Financial System

Accounting and Financial Statements

Financial Management and Securities Markets

Filters