Exam 14: Making Decisions and Solving Problems Creatively

The international expansion division of Core Solution Inc. ,has become overwhelmed by the options for expansion and is unable to proceed toward selecting an option.This condition relates to:

Which of the following is one of the five principles of collaboration devised by David Straus to deal with the problems of collaborative decision making?

Which stage of creative problem solving is sometimes called the "Aha! stage"?

_____ is a cyclical process composed of four steps referred to as PDCA.

_____ decision making involves identifying the priorities of both parties involved and determining the option(s)available that meet both sets of needs.

Which of the following has increased the need for more effective decision making?

Which of the following would be included in the "act" step of the PDCA cycle?

A process by which several possibilities are considered,prioritized,and which results in an outcome of a clear choice or option over others is known as:

Mabel feels she needs to work on her creativity in order to make her more competitive at her job.Which of the following would help Mabel increase her creativity?

The marketing team of Arc Inc. ,needs to critically analyze the ideas and options provided by the team.Brainstorming is an appropriate tool for this process.

The process of building consensus through _____ begins with a brainstormed list of topics or a pared down list of affinitized categories.

Which of the following should be considered while evaluating various options in the decision making process?

Identify the term used for statements/techniques that really help continue conversations focused on creative problem solving and stimulate further creative ideas.

Problem solving is a cyclical process comprising of:

What is collaborative decision making? Explain the five principles of collaboration devised by David Straus,to help with the challenges associated with collaborative decision making.

Convergent thinking involves generating new ways to view a problem and seeking novel alternatives to the problem.

The process of generating new ideas by dropping all assumptions about a topic or issue in the illumination stage of creative problem solving is called ____.

Which of the following is required for successful collaborative decision making?

Shelley's company is in the process of merging with another company.In order to make it easy for the employees from both corporate cultures to blend,Shelley tries to develop strategies for the merger by comparing it to a marriage.She is using the _____ method to find creative solutions to the problem.

List the guidelines for brainstorming.