Exam 9: Motivation, Satisfaction, and Performance

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How can leaders benefit from studying the different motivational theories and approaches? What should leaders keep in mind when applying these theories?

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Motivational theories and approaches give leaders a number of suggestions to get followers to engage in and persist with different behaviors.However,some motivational theories are particularly useful in certain situations but not as applicable in others.Just as a carpenter can build better wooden structures or furniture by having a larger set of tools,so can leaders solve a greater number of motivational problems among followers by becoming familiar with different motivational theories and approaches.People who have only hammers in their toolkits are likely to see every problem as a nail needing hammering,and it is not unusual for less effective leaders to call on a limited number of approaches to any motivational problem.Leaders who know about different motivational theories are more likely to choose the right theory for a particular follower and situation,and often have higher-performing and more satisfied employees as a result.

Which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect?

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B

Studies suggest that if firms could get almost 4% more work out of each employee,the GDP in the U.S.would increase by $355 billion.

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In surveys of job satisfaction,a facet satisfaction item asks about particular aspects of the job such as pay or working conditions.

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Which of the following most likely occurs when leaders articulate high expectations for followers?

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Differentiate between motivation,performance,and effectiveness.Discuss the relationship between the three concepts.

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Performance is best described as:

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In terms of the underlying causes of performance problems,leaders seem to have the most difficulty recognizing and rectifying:

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What is achievement orientation? How do people with high achievement orientation scores most likely differ from those with low scores?

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Leaders that use operant principles to motivate workers should limit themselves to administering organizationally sanctioned rewards and punishments,which are most effective at motivating followers.

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According to Herzberg's two-factor theory,which of the following is a hygiene factor?

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Dysfunctional turnover occurs when experienced executives retire or substandard performers are fired.

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Which of the following is most likely an example of a non-contingent reward?

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According to McClelland,differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments,objectives,and goals.

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According to research,a strong correlation exists between the amount of money an organization spends on motivational programs and motivational speakers and the firm's revenues,profitability,and market share.

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Worker productivity and job dissatisfaction in the United States are at an all-time high.

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Which of the following statements is most likely true about affectivity?

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Describe the three types of satisfaction components that researchers typically assess on job satisfaction surveys?

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What is the main reason for people staying with organizations?

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What are the components of the operant approach of motivation? According to research,what are the effects of this approach?

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