Exam 9: Motivation, Satisfaction, and Performance
How can leaders benefit from studying the different motivational theories and approaches? What should leaders keep in mind when applying these theories?
Motivational theories and approaches give leaders a number of suggestions to get followers to engage in and persist with different behaviors.However,some motivational theories are particularly useful in certain situations but not as applicable in others.Just as a carpenter can build better wooden structures or furniture by having a larger set of tools,so can leaders solve a greater number of motivational problems among followers by becoming familiar with different motivational theories and approaches.People who have only hammers in their toolkits are likely to see every problem as a nail needing hammering,and it is not unusual for less effective leaders to call on a limited number of approaches to any motivational problem.Leaders who know about different motivational theories are more likely to choose the right theory for a particular follower and situation,and often have higher-performing and more satisfied employees as a result.
Which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect?
B
Studies suggest that if firms could get almost 4% more work out of each employee,the GDP in the U.S.would increase by $355 billion.
True
In surveys of job satisfaction,a facet satisfaction item asks about particular aspects of the job such as pay or working conditions.
Which of the following most likely occurs when leaders articulate high expectations for followers?
Differentiate between motivation,performance,and effectiveness.Discuss the relationship between the three concepts.
In terms of the underlying causes of performance problems,leaders seem to have the most difficulty recognizing and rectifying:
What is achievement orientation? How do people with high achievement orientation scores most likely differ from those with low scores?
Leaders that use operant principles to motivate workers should limit themselves to administering organizationally sanctioned rewards and punishments,which are most effective at motivating followers.
According to Herzberg's two-factor theory,which of the following is a hygiene factor?
Dysfunctional turnover occurs when experienced executives retire or substandard performers are fired.
Which of the following is most likely an example of a non-contingent reward?
According to McClelland,differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments,objectives,and goals.
According to research,a strong correlation exists between the amount of money an organization spends on motivational programs and motivational speakers and the firm's revenues,profitability,and market share.
Worker productivity and job dissatisfaction in the United States are at an all-time high.
Which of the following statements is most likely true about affectivity?
Describe the three types of satisfaction components that researchers typically assess on job satisfaction surveys?
What is the main reason for people staying with organizations?
What are the components of the operant approach of motivation? According to research,what are the effects of this approach?
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