Question 1

When we speak about an individual's personality,to what are we referring?

Accepted Answer

We are referring to a relative

Question 2

What are secondary dimensions of diversity?

Accepted Answer

Secondary (and changeable)dime

Question 3

To understand individual differences,a manager must do all of the following except:

Accepted Answer

A)  Observe the differences 
B)  Recognize the differences 
C)  Isolate individuals who respond differently to stimuli 
D)  Study the relationships between variables that influence individual behavior 
A)  Observe the differences 
B)  Recognize the differences 
C)  Isolate individuals who respond differently to stimuli 
D)  Study the relationships between variables that influence individual behavior

Question 4

_______________ is the automatic transfer of mood between persons.

Accepted Answer

A)  mood or emotional contagion 
B)  mood but not emotional contagion 
C)  emotional osmosis 
D)  mood transference 
A)  mood or emotional contagion 
B)  mood but not emotional contagion 
C)  emotional osmosis 
D)  mood transference

Question 5

Which of the following outcomes is associated with openness to experience?

Accepted Answer

A)  Overall job satisfaction 
B)  Fewer counter-productive behaviors 
C)  Training proficiency 
D)  Interpersonal skill 
A)  Overall job satisfaction 
B)  Fewer counter-productive behaviors 
C)  Training proficiency 
D)  Interpersonal skill

Question 6

People high in _______________ tend to enjoy talking and interacting with co-workers.

Accepted Answer

A)  emotional stability 
B)  extroversion 
C)  conscientiousness 
D)  openness to experience 
A)  emotional stability 
B)  extroversion 
C)  conscientiousness 
D)  openness to experience

Question 7

Which is more stable over time,a skill or ability? Justify your answer.

Accepted Answer

Ability is a person's talent to perform

Question 8

Employees who are low in emotional stability tend to be sloppy,inefficient,careless,and even lazy.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following are important factors in helping to differentiate between higher- and lower-performing employees?

Accepted Answer

A)  Mental ability 
B)  Communications skills 
C)  Emotional knowledge 
D)  Mechanical ability 
A)  Mental ability 
B)  Communications skills 
C)  Emotional knowledge 
D)  Mechanical ability

Question 10

Which of the following statements about Millennials is false?

Accepted Answer

A)  Millennials require less praise than do Gen Xers and Boomers 
B)  Millennials put their careers first; they want positions that build their resumes 
C)  The online social networking skills of Millennials can be leveraged for collaborations and virtual team projects 
D)  Millennials should be assigned a mentor to help them understand the company culture, dress policies, office politics, and so on 
A)  Millennials require less praise than do Gen Xers and Boomers 
B)  Millennials put their careers first; they want positions that build their resumes 
C)  The online social networking skills of Millennials can be leveraged for collaborations and virtual team projects 
D)  Millennials should be assigned a mentor to help them understand the company culture, dress policies, office politics, and so on

Question 11

Tacit Knowledge is work-related,practical know-how that employees acquire through ________________.

Accepted Answer

A)  formal training programs 
B)  observation and direct experience on the job 
C)  Demonstrative Training Interaction (DTI) 
D)  All of the choices are correct. 
A)  formal training programs 
B)  observation and direct experience on the job 
C)  Demonstrative Training Interaction (DTI) 
D)  All of the choices are correct.

Question 12

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

Accepted Answer

A)  Tacit ability 
B)  Job ability 
C)  Tacit knowledge 
D)  Job knowledge 
A)  Tacit ability 
B)  Job ability 
C)  Tacit knowledge 
D)  Job knowledge

Question 13

Agreeableness is the tendency to experience positive emotional states,such as feeling psychologically secure,calm,and relaxed.

Accepted Answer

A) True 
 B)False

Question 14

A "skill" is a learned talent that a person has acquired in order to perform a task.

Accepted Answer

A) True 
 B)False

Question 15

A person's __________ is generally stable over time.

Accepted Answer

A)  ability 
B)  skills 
C)  ZQ 
D)  knowledge base 
A)  ability 
B)  skills 
C)  ZQ 
D)  knowledge base

Question 16

In organizational settings,internals do not require as much supervision as do externals.Why?

Accepted Answer

Internals do not require as mu

Question 17

Using only the scores on a personality test to make selection choices will often lead to misalignment and poor person-job but is generally effective in determining person-organization fit.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following outcomes is associated with high extroversion?

Accepted Answer

A)  Job performance across most occupations 
B)  Fewer counter-productive behaviors 
C)  Overall job satisfaction and motivation 
D)  Training proficiency 
A)  Job performance across most occupations 
B)  Fewer counter-productive behaviors 
C)  Overall job satisfaction and motivation 
D)  Training proficiency

Question 19

Specific traits of _______________ include curiosity,broad-mindedness,creativity,imagination,and intelligence.

Accepted Answer

A)  emotional stability 
B)  extraversion 
C)  conscientiousness 
D)  openness to experience 
A)  emotional stability 
B)  extraversion 
C)  conscientiousness 
D)  openness to experience

Question 20

Sexual/affectional orientation is not considered a primary dimension of diversity.

Accepted Answer

A) True 
 B)False

When we speak about an individual's personality,to what are we referring?

What are secondary dimensions of diversity?

To understand individual differences,a manager must do all of the following except:

_______________ is the automatic transfer of mood between persons.

Which of the following outcomes is associated with openness to experience?

People high in _______________ tend to enjoy talking and interacting with co-workers.

Which is more stable over time,a skill or ability? Justify your answer.

Employees who are low in emotional stability tend to be sloppy,inefficient,careless,and even lazy.

Which of the following are important factors in helping to differentiate between higher- and lower-performing employees?

Which of the following statements about Millennials is false?

Tacit Knowledge is work-related,practical know-how that employees acquire through ________________.

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

Agreeableness is the tendency to experience positive emotional states,such as feeling psychologically secure,calm,and relaxed.

A "skill" is a learned talent that a person has acquired in order to perform a task.

A person's __________ is generally stable over time.

In organizational settings,internals do not require as much supervision as do externals.Why?

Using only the scores on a personality test to make selection choices will often lead to misalignment and poor person-job but is generally effective in determining person-organization fit.

Which of the following outcomes is associated with high extroversion?

Specific traits of _______________ include curiosity,broad-mindedness,creativity,imagination,and intelligence.

Sexual/affectional orientation is not considered a primary dimension of diversity.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 3: Individual Differences at Work

When we speak about an individual's personality,to what are we referring?

What are secondary dimensions of diversity?

To understand individual differences,a manager must do all of the following except:

_______________ is the automatic transfer of mood between persons.

Which of the following outcomes is associated with openness to experience?

People high in _______________ tend to enjoy talking and interacting with co-workers.

Which is more stable over time,a skill or ability? Justify your answer.

Employees who are low in emotional stability tend to be sloppy,inefficient,careless,and even lazy.

Which of the following are important factors in helping to differentiate between higher- and lower-performing employees?

Which of the following statements about Millennials is false?

Tacit Knowledge is work-related,practical know-how that employees acquire through ________________.

__________ refers to work-related practical know-how that employees acquire through observation and direct experience.

Agreeableness is the tendency to experience positive emotional states,such as feeling psychologically secure,calm,and relaxed.

A "skill" is a learned talent that a person has acquired in order to perform a task.

A person's __________ is generally stable over time.

In organizational settings,internals do not require as much supervision as do externals.Why?

Using only the scores on a personality test to make selection choices will often lead to misalignment and poor person-job but is generally effective in determining person-organization fit.

Which of the following outcomes is associated with high extroversion?

Specific traits of _______________ include curiosity,broad-mindedness,creativity,imagination,and intelligence.

Sexual/affectional orientation is not considered a primary dimension of diversity.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters