Question 1

According to the Hawthorne studies,workers respond to _____________.

Accepted Answer

A)  group norms 
B)  union pressures 
C)  covert observation 
D)  All of the choices are correct. 
A)  group norms 
B)  union pressures 
C)  covert observation 
D)  All of the choices are correct. A

Question 2

Group performance is the foundation of organization performance.

Accepted Answer

A) True 
 B)False  False

Question 3

Motivation and __________ interact to determine performance.

Accepted Answer

A)  ability to work 
B)  technology 
C)  information resources 
D)  organizational rank 
A)  ability to work 
B)  technology 
C)  information resources 
D)  organizational rank A

Question 4

The formal and modern study of management started around ______.

Accepted Answer

A)  1750 
B)  1300 
C)  1900 
D)  1940 
A)  1750 
B)  1300 
C)  1900 
D)  1940

Question 5

According to the text,six forces are reshaping the nature of managing within organizations.They include _______________.

Accepted Answer

A)  the economic climate 
B)  political unrest 
C)  mentoring 
D)  technology 
A)  the economic climate 
B)  political unrest 
C)  mentoring 
D)  technology

Question 6

Which of the following is considered an influence on individual behavior and motivation in organizations?

Accepted Answer

A)  individual characteristics 
B)  individual motivation 
C)  rewards 
D)  All of the above. 
A)  individual characteristics 
B)  individual motivation 
C)  rewards 
D)  All of the above.

Question 7

In recent years,Japan and China have become racially diverse societies.

Accepted Answer

A) True 
 B)False

Question 8

One of the most powerful influences on individual performance is ____________.

Accepted Answer

A)  an organization's reward system 
B)  stress 
C)  national culture 
D)  All of the above. 
A)  an organization's reward system 
B)  stress 
C)  national culture 
D)  All of the above.

Question 9

To survive the fast-paced changes in the global world,firms must make not only capital investments but also investments in ____________.

Accepted Answer

A)  people 
B)  transportation facilities 
C)  high-speed communications technology 
D)  All of the choices are correct. 
A)  people 
B)  transportation facilities 
C)  high-speed communications technology 
D)  All of the choices are correct.

Question 10

Managers must deal _____________ aspects of organizational behavior.

Accepted Answer

A)  with internal 
B)  with external 
C)  simultaneously with the internal and external 
D)  separately with the internal and external 
A)  with internal 
B)  with external 
C)  simultaneously with the internal and external 
D)  separately with the internal and external

Question 11

A surgical team performing open-heart surgery on a patient is an example of a(n)_______________ group.

Accepted Answer

A)  informal 
B)  formal 
C)  super 
D)  dedicated 
A)  informal 
B)  formal 
C)  super 
D)  dedicated

Question 12

The _______________ criterion measures the ability of an organization to increase its capacity to deal with environmental demands.

Accepted Answer

A)  productivity 
B)  efficiency 
C)  adaptiveness 
D)  development 
A)  productivity 
B)  efficiency 
C)  adaptiveness 
D)  development

Question 13

When examining the contributions to the study of Organizational Behavior,the "unit of analysis" associated with psychology is ______________.

Accepted Answer

A)  group 
B)  organization 
C)  individual 
D)  team 
A)  group 
B)  organization 
C)  individual 
D)  team

Question 14

Mary Parker Follett,following in the footsteps of Taylor's scientific management,embraced his view of human needs and workplace relationships.

Accepted Answer

A) True 
 B)False

Question 15

What is a psychological contract?

Accepted Answer

A psychological contract is an

Question 16

When it comes to knowledge,organizations must do all of the following except:

Accepted Answer

A)  Transfer it to employees 
B)  Identify it 
C)  Guard it jealousy 
D)  Update it continuously 
A)  Transfer it to employees 
B)  Identify it 
C)  Guard it jealousy 
D)  Update it continuously

Question 17

As presented in the text,_______________ reflects the relationship between inputs and output.

Accepted Answer

A)  productivity 
B)  quality 
C)  adaptiveness 
D)  innovation 
A)  productivity 
B)  quality 
C)  adaptiveness 
D)  innovation

Question 18

The field of Organizational Behavior (OB)is personality-oriented.

Accepted Answer

A) True 
 B)False

Question 19

Name three measures of satisfaction as presented in the text.

Accepted Answer

Measures of satisfac

Question 20

_______________ is the ratio of outputs to inputs.

Accepted Answer

A)  Productivity 
B)  Efficiency 
C)  Adaptability 
D)  Production 
A)  Productivity 
B)  Efficiency 
C)  Adaptability 
D)  Production

According to the Hawthorne studies,workers respond to _____________.

Group performance is the foundation of organization performance.

Motivation and __________ interact to determine performance.

The formal and modern study of management started around ______.

According to the text,six forces are reshaping the nature of managing within organizations.They include _______________.

Which of the following is considered an influence on individual behavior and motivation in organizations?

In recent years,Japan and China have become racially diverse societies.

One of the most powerful influences on individual performance is ____________.

To survive the fast-paced changes in the global world,firms must make not only capital investments but also investments in ____________.

Managers must deal _____________ aspects of organizational behavior.

A surgical team performing open-heart surgery on a patient is an example of a(n)_______________ group.

The _______________ criterion measures the ability of an organization to increase its capacity to deal with environmental demands.

When examining the contributions to the study of Organizational Behavior,the "unit of analysis" associated with psychology is ______________.

Mary Parker Follett,following in the footsteps of Taylor's scientific management,embraced his view of human needs and workplace relationships.

What is a psychological contract?

When it comes to knowledge,organizations must do all of the following except:

As presented in the text,_______________ reflects the relationship between inputs and output.

The field of Organizational Behavior (OB)is personality-oriented.

Name three measures of satisfaction as presented in the text.

_______________ is the ratio of outputs to inputs.

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 1: Effective Managers Understand Organizational Behavior

According to the Hawthorne studies,workers respond to _____________.

Group performance is the foundation of organization performance.

Motivation and __________ interact to determine performance.

The formal and modern study of management started around ______.

According to the text,six forces are reshaping the nature of managing within organizations.They include _______________.

Which of the following is considered an influence on individual behavior and motivation in organizations?

In recent years,Japan and China have become racially diverse societies.

One of the most powerful influences on individual performance is ____________.

To survive the fast-paced changes in the global world,firms must make not only capital investments but also investments in ____________.

Managers must deal _____________ aspects of organizational behavior.

A surgical team performing open-heart surgery on a patient is an example of a(n)_______________ group.

The _______________ criterion measures the ability of an organization to increase its capacity to deal with environmental demands.

When examining the contributions to the study of Organizational Behavior,the "unit of analysis" associated with psychology is ______________.

Mary Parker Follett,following in the footsteps of Taylor's scientific management,embraced his view of human needs and workplace relationships.

What is a psychological contract?

When it comes to knowledge,organizations must do all of the following except:

As presented in the text,_______________ reflects the relationship between inputs and output.

The field of Organizational Behavior (OB)is personality-oriented.

Name three measures of satisfaction as presented in the text.

_______________ is the ratio of outputs to inputs.

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters