Exam 1: Strategic Management: Creating Competitive Advantages

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The hierarchy of organizational goals is in this order (least specific to most specific)

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Stakeholders are

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According to the text,the "triple bottom line" approach to corporate accounting includes which three components

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While working to prioritize and fulfill their responsibilities,members of an organization's board of directors should

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Intellectual capital is becoming increasingly important in today's economy.It is a concern of managers throughout organizations.

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Organizational goals and objectives should be vague in order to allow for changes in strategy.

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Firms must be concerned with many types of capital.In the broader sense,these could include

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Many organizations have a large number of functional areas with very diverse,and sometimes competing,interests.Such organizations will be most effective if

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Wellpoint Health Networks states: "Wellpoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back in control of their future." This is an example of a

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Sears has developed a sophisticated quantitative model and found that there were positive relationships between employee satisfaction,customer satisfaction,and financial results.According to the text,this is an example of

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Globalization is the flow of capital,people,and information throughout the world.

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Symbiosis is the ability to recognize interdependencies among the interests of multiple stakeholders within and outside an organization.

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The four key attributes of strategic management include all of the following except

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As firms work to become more efficient and effective in the global business environment,they are forced to continually innovate.Innovation in an organization

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A firm has a variety of different stakeholders.Identify several possible stakeholders a firm may have and discuss how the firm may achieve stakeholder symbiosis.

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Social responsibility is the idea that organizations are not only accountable to shareholders but also to the community at large.

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According to the text,a mission statement is an overarching statement that is massively inspiring,long-term,and only discusses the purpose of the company.

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Discuss what is meant by recognizing trade-off between efficiency and effectiveness and provide an example of how this attribute of strategic management could influence the strategic decisions of a firm.

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According to Henry Mintzberg,the realized strategies of a firm

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Shareholders in a company are the only individuals with an interest in the financial performance in the company.

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