Exam 10: Conclusions

To be successful in obtaining excellence in what one does,Deming suggests that these individuals need extensive training.He specifically feels one focus of this training should include:

Which of the following phrases best illustrates the idea that achieving excellence requires an enormous investment on the part of each individual,and not merely the creation of a supportive environment by those "at the top"?

Excellence and leadership share many common characteristics.Which of the following statements best represents both excellence and leadership?

It has been said that excellence can be attained if you:

It has been said that only those who dare to fail greatly can ever achieve greatly.This validates that effective leaders striving for excellence must be:

You are a nurse who dreams of working in a setting where excellent care is given.You observe,however,that more and more patients and families are complaining that no one is attending to their needs or answering their questions.Which of the following actions would be most effective in moving toward that level of excellence of which you dream?

Deming identified 14 key principles that he suggests have relevance for people interested in pursuing excellence.He has directed these principles specifically to:

By creating a culture of continuous improvement,nurses empower themselves to always "go the extra mile" with their patients.This attitude will foster a positive learning atmosphere and increase collegiality among staff.In turn,if staff feel recognized for their efforts and are open to accepting constructive feedback from peers,the unit milieu will generate staff:

One can achieve excellence and develop leadership skills through active involvement in a professional organization because:

Accepting being "good enough" is not achieving excellence.Effective nurse leaders must be challenged to fully grow,make changes to avoid the status quo,and:

Which of the following characteristics is NOT a component of excellence according to Diers and Evans?

Deming was known for his statement that "quality is never an accident." He means that to reach success,one needs to:

Mescon and Mescon describe the pursuit of excellence as being "vigorously and relentlessly" incorporated into everything we do.This includes the "little things" that most do not recognize as important nor do they reward one for doing.They advocate that individuals should do the "little things" and that this constitutes their:

Staff nurses need to be recognized for their expertise and passion for their practice as nurses.This is the vision of a new Nurse Director at an acute-care hospital.She decides to implement her vision by:

The Robert Wood Johnson Foundation offered a program,Pursuing Perfection: Raising the Bar for Healthcare Performance,between 2002 and 2007.The goal of this project was to:

Excellence involves challenging ourselves.Which of the following would be considered challenging for a nurse who has been in his or her role for less than 1 year?

Nursing is considered by the public,via the Gallup Poll,to be one of the most honest professions.This certainly constitutes feedback that reflects excellence.But to create a preferred future for nursing,it is necessary that nurses continue to:

Which of the following characterizes excellence?

Striving for excellence in our professional lives as nurses not only affects our own reputation but also:

Most of the time,effective leadership is discussed in terms of one's work.However,it would behoove every individual to take responsibility for providing leadership that will help us achieve excellence in: