Exam 13: Training and Development

What are the arguments for and against using multiple criteria to evaluate training?

_______________ is required to assimilate what has been learned,to accept it,to internalize it,and to build confidence in it.

The goal of _________ examines the question did the trainees learn skills or acquire knowledge or abilities during the training?

The consensus accounting model helps firms assess the costs and benefits of their training and development programs.What are the four steps in this model?

Which of the following is not one of the three types of criteria for evaluating training?

___________ introduces new employees to the organization and to his or her new tasks,managers,and work groups.

The case method of training uses a written description of a real-life decision-making situation.

Why should learning methods used be as varied as possible?

Management games emphasize development of _______________ skills.

What is the advantage of keeping training as close to the reality of the job as possible?

There are five key steps in goal setting.The first is diagnosis.What are the other four?

______________ involves the identification of the tasks,knowledge,skill,and behaviors that should be included in a training program.

Multimedia technology lets trainees retrieve information when they want it and in the way that makes the most sense to them.

Explain in detail what systems thinking is.

Research suggests that the most popular off-the-job training methods include all of the following except:

___________ are deeply ingrained assumptions,generalizations,or images that influence how we understand the world and how we choose to respond to various situations we face.

There are four ways to determine employees' needs for training.What are they?

Simpler tasks,such as word processing or filing,are learned efficiently by cognitive techniques.

According to the book,"The Fifth Discipline," which of the following disciplines is the one upon which all the others are based?

E.A.Locke proposed that an individual's _______________ goals and intentions are the primary determinants of behavior.