Exam 13: Training and Development

What are the three major target areas of development techniques?

Modifying a job may be the best solution to a productivity problem.

A good orientation program can help make the first days of a new job a positive experience.

______________ involves examining a firm's mission,resources,and goals to determine if training can be used to improve the firm's success,growth,and strategy.

What criticism does using operating managers as trainers overcome?

The goal of _________ examines the question is the job performance of a new group of trainees in the same organization that developed the program comparable to the job performance of the original training group(s)?

All jobs,whether new or established,have established objectives.

By observing,asking,and listening,a manager or HR specialist is actually conducting a performance analysis.

Which of the following is considered an older profession?

Is the use of reinforcers effectively bribing employees to perform?

With the in-basket method,the trainee is analyzed and critiqued on all of the following except:

Employee turnover is generally low during the break-in period.

The last step when using the JIT approach to training is _______________.

What are three of the measures suggested by Kirkpatrick to evaluate training?

An orientation program is an attempt to send clear messages and provide accurate information about __________.

Motivation is influenced by the beliefs and perceptions of the trainee.

The needs assessment involves analyzing:

Which of the following is not one of the four steps in the job instruction training (JIT)method?

___________ criteria are related more to the ultimate purpose of the program.

Needs assessment is a process that is used to determine if,and what type of,training is needed.