Question 1

What is the major umbrella organization for national unions in the United States?

Accepted Answer

The American Federat

Question 2

Of all the administrative issues covered in the contract,the issue of most concern to employees is _____.

Accepted Answer

A) safety 
B) discipline 
C) grievance procedure 
D) seniority 
E) job security 
A) safety 
B) discipline 
C) grievance procedure 
D) seniority 
E) job security

Question 3

The automobile industry,the steel industry,and the rubber industry are all examples of smokestack industries which have sought concessions from unions.

Accepted Answer

A) True 
 B)False

Question 4

The intention of _____ bargaining between union and management representatives is to develop a union-management structure capable of adapting positively and productively to sudden environmental changes.

Accepted Answer

A) integrative 
B) continuous 
C) concessionary 
D) intraorganizational 
E) distributive 
A) integrative 
B) continuous 
C) concessionary 
D) intraorganizational 
E) distributive

Question 5

Which of the following types of bargaining used in contract negotiation results in a win-lose situation?

Accepted Answer

A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary 
A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary

Question 6

The success of a strike depends on its ability to cause economic hardship to the employer.

Accepted Answer

A) True 
 B)False

Question 7

Edgar is a reporter for the business section of the local newspaper.In order to have better knowledge of the inner workings of the union for the town's largest employer,he has obtained permission to sit in on a regular monthly meeting on a "deep background" basis.According to your textbook,Edgar is likely to be struck by _____.

Accepted Answer

A) the enthusiasm and "gung ho" spirit of the membership 
B) the low voter turnout 
C) a tire iron 
D) the high turnout at the meeting 
E) the attendance of middle management 
A) the enthusiasm and "gung ho" spirit of the membership 
B) the low voter turnout 
C) a tire iron 
D) the high turnout at the meeting 
E) the attendance of middle management

Question 8

Which of the following statements about grievance procedures is true?

Accepted Answer

A) The cost of arbitration is always borne by management. 
B) Management is typically the party that files the grievance. 
C) HR professionals are involved in the grievance procedures at the very first step 
D) The first stage in the grievance procedure involves the aggrieved party contacting the union stewarD. 
E) About 50 percent of contracts provide for a grievance procedure 
A) The cost of arbitration is always borne by management. 
B) Management is typically the party that files the grievance. 
C) HR professionals are involved in the grievance procedures at the very first step 
D) The first stage in the grievance procedure involves the aggrieved party contacting the union stewarD. 
E) About 50 percent of contracts provide for a grievance procedure

Question 9

When economic conditions threaten the very existence of the unionized organization,_____ bargaining is often used so the organization can survive.

Accepted Answer

A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary 
A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary

Question 10

When several unions bargain jointly with a single employer it is called collaborative bargaining.

Accepted Answer

A) True 
 B)False

Question 11

What is the core of union-management relations?

Accepted Answer

Collective

Question 12

What is the first step in the union certification process?

Accepted Answer

A) gain employer approval of unionization 
B) union-employee contact 
C) get sufficient number of employees to sign authorization cards 
D) set up a meeting between employees and an NLRB representative 
E) inform all stakeholders of union interest 
A) gain employer approval of unionization 
B) union-employee contact 
C) get sufficient number of employees to sign authorization cards 
D) set up a meeting between employees and an NLRB representative 
E) inform all stakeholders of union interest

Question 13

The most direct and dramatic response to a union-management negotiation deadlock that the union can make is a:

Accepted Answer

A) primary boycott 
B) work slowdown 
C) lockout 
D) strike 
E) secondary boycott 
A) primary boycott 
B) work slowdown 
C) lockout 
D) strike 
E) secondary boycott

Question 14

When several unions bargain with a single employer,it is called:

Accepted Answer

A) inclusive 
B) coordinated 
C) collaborative 
D) multiemployee 
E) distributive 
A) inclusive 
B) coordinated 
C) collaborative 
D) multiemployee 
E) distributive

Question 15

Local unions elect a(n)_____,an employee elected by his or her work unit to act as the union representative at the workplace and to respond to company actions against employees that may violate the labor agreement.

Accepted Answer

A) employee spokesperson 
B) union liaison 
C) union steward 
D) business representative 
E) union delegate 
A) employee spokesperson 
B) union liaison 
C) union steward 
D) business representative 
E) union delegate

Question 16

What are the responsibilities of line managers in unionization and collective bargaining?

Accepted Answer

A) to understand why employees are likely to join a union 
B) to manage employees with respect and equality 
C) to support the efforts of HR professionals in developing and implementing policies to support good working conditions. 
D) to know what can and can't be said to employees regarding unionization during an organizing campaign 
E) to do all of the above 
A) to understand why employees are likely to join a union 
B) to manage employees with respect and equality 
C) to support the efforts of HR professionals in developing and implementing policies to support good working conditions. 
D) to know what can and can't be said to employees regarding unionization during an organizing campaign 
E) to do all of the above

Question 17

The effectiveness of any third-party intervention in a union-management dispute rests in part on how effectively strikes are avoided.

Accepted Answer

A) True 
 B)False

Question 18

The check-out clerks at a large grocery store are in negotiations with management.The last remaining issue to settle is the hourly wage.In their earlier meetings,the clerks' bargaining committee has decided that although they are demanding $9.50 an hour,they will settle for nothing less than $8.75.Management's bargaining committee has decided that their highest offer will be $8.50.Union's figure of $8.75 is its _____.

Accepted Answer

A) initial demand point 
B) target point 
C) resistance point 
D) strike point 
E) settlement point 
A) initial demand point 
B) target point 
C) resistance point 
D) strike point 
E) settlement point

Question 19

Which of the following statements about the early days of unions is true?

Accepted Answer

A) The beginning of the labor movement in the United States was after the Civil War during the early days of industrialization. 
B) Early unions were immune to changes in economic conditions. 
C) Early unions used collective bargaining. 
D) Early unions all operated independently of each other. 
E) All of the above statements about the early days of unions are truE. 
A) The beginning of the labor movement in the United States was after the Civil War during the early days of industrialization. 
B) Early unions were immune to changes in economic conditions. 
C) Early unions used collective bargaining. 
D) Early unions all operated independently of each other. 
E) All of the above statements about the early days of unions are truE.

Question 20

Last year,Mukluk,Inc. ,a small family-owned manufacturer of mud and snow boots was bought by a larger organization when the founder of the small firm decided to retire.With the change in management came many changes in policies,procedures and organizational culture.It used to be a "laid-back" and informal organization,where any line employee could talk personally with the founder.Now,rules are strict,production quotas are high,and line employees are grumbling that the supervisors are "slave drivers." What has changed about this organization that will make it prone to unionization?

Accepted Answer

A) the collective bargaining climate 
B) the exclusivity of the employees 
C) the psychological contract 
D) the situational instrumentality 
E) the essentiality of the jobs 
A) the collective bargaining climate 
B) the exclusivity of the employees 
C) the psychological contract 
D) the situational instrumentality 
E) the essentiality of the jobs

What is the major umbrella organization for national unions in the United States?

Of all the administrative issues covered in the contract,the issue of most concern to employees is _____.

The automobile industry,the steel industry,and the rubber industry are all examples of smokestack industries which have sought concessions from unions.

The intention of _____ bargaining between union and management representatives is to develop a union-management structure capable of adapting positively and productively to sudden environmental changes.

Which of the following types of bargaining used in contract negotiation results in a win-lose situation?

The success of a strike depends on its ability to cause economic hardship to the employer.

Which of the following statements about grievance procedures is true?

When economic conditions threaten the very existence of the unionized organization,_____ bargaining is often used so the organization can survive.

When several unions bargain jointly with a single employer it is called collaborative bargaining.

What is the core of union-management relations?

What is the first step in the union certification process?

The most direct and dramatic response to a union-management negotiation deadlock that the union can make is a:

When several unions bargain with a single employer,it is called:

Local unions elect a(n)_____,an employee elected by his or her work unit to act as the union representative at the workplace and to respond to company actions against employees that may violate the labor agreement.

What are the responsibilities of line managers in unionization and collective bargaining?

The effectiveness of any third-party intervention in a union-management dispute rests in part on how effectively strikes are avoided.

Which of the following statements about the early days of unions is true?

Managing Human Resources

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Filters

Exam 14: Understanding Unionization and Collective Bargaining

What is the major umbrella organization for national unions in the United States?

Of all the administrative issues covered in the contract,the issue of most concern to employees is _____.

The automobile industry,the steel industry,and the rubber industry are all examples of smokestack industries which have sought concessions from unions.

The intention of _____ bargaining between union and management representatives is to develop a union-management structure capable of adapting positively and productively to sudden environmental changes.

Which of the following types of bargaining used in contract negotiation results in a win-lose situation?

The success of a strike depends on its ability to cause economic hardship to the employer.

Which of the following statements about grievance procedures is true?

When economic conditions threaten the very existence of the unionized organization,_____ bargaining is often used so the organization can survive.

When several unions bargain jointly with a single employer it is called collaborative bargaining.

What is the core of union-management relations?

What is the first step in the union certification process?

The most direct and dramatic response to a union-management negotiation deadlock that the union can make is a:

When several unions bargain with a single employer,it is called:

Local unions elect a(n)_____,an employee elected by his or her work unit to act as the union representative at the workplace and to respond to company actions against employees that may violate the labor agreement.

What are the responsibilities of line managers in unionization and collective bargaining?

The effectiveness of any third-party intervention in a union-management dispute rests in part on how effectively strikes are avoided.

Which of the following statements about the early days of unions is true?

Managing Human Resources

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Filters