Question 1

A certification election determines if the majority of employees want a union.

Accepted Answer

A) True 
 B)False

Question 2

Before negotiations with the union,management needs to:

Accepted Answer

A) survey employees to find out what union demands are before they are put on the table 
B) prepare statistical displays and supportive data that the company will need during negotiations 
C) hire a labor relations expert to make sure nothing illegal is agreed to 
D) announce across-the-board pay increases 
E) confirm its bargaining position with the National Labor Relations Board 
A) survey employees to find out what union demands are before they are put on the table 
B) prepare statistical displays and supportive data that the company will need during negotiations 
C) hire a labor relations expert to make sure nothing illegal is agreed to 
D) announce across-the-board pay increases 
E) confirm its bargaining position with the National Labor Relations Board

Question 3

During contract negotiations,one of the negotiators says to his opposing negotiator,"Let's think out of the box on this problem.We are stuck on trying to divide up the pie.Why don't we try to make the pie bigger? That way we can both benefit." This negotiator is trying to move toward _____ bargaining.

Accepted Answer

A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary 
A) intraorganizational 
B) distributive 
C) integrative 
D) continuous 
E) concessionary

Question 4

An arbitrator:

Accepted Answer

A) is a neutral third party that helps the union and management negotiators reach a voluntary agreement 
B) determines the conditions of the agreement that ends the negotiation deadlock 
C) may make suggestions and recommendations based on his or her expertise 
D) must have the trust and respect of both parties if he or she is to have any success at ending the deadlock 
E) has no power to impose a solution 
A) is a neutral third party that helps the union and management negotiators reach a voluntary agreement 
B) determines the conditions of the agreement that ends the negotiation deadlock 
C) may make suggestions and recommendations based on his or her expertise 
D) must have the trust and respect of both parties if he or she is to have any success at ending the deadlock 
E) has no power to impose a solution

Question 5

Discuss the role of the union steward in the grievance procedure.

Accepted Answer

Since the union steward is generally the

Question 6

The traditional relationship between union and management today is adversarial.

Accepted Answer

A) True 
 B)False

Question 7

What are the four major approaches to collective bargaining between unions and management?

Accepted Answer

Distributive,integra

Question 8

Which of the following statements about continuous bargaining as a means of contract negotiation is true?

Accepted Answer

A) Continuous bargaining uses no outside experts because those involved know firsthand the problems that need to be dealt with. 
B) Continuous bargaining focuses on internal problems rather than external events. 
C) Continuous bargaining uses an authoritative approach to problem-solving. 
D) With continuous bargaining,frequent meetings are helD. 
E) All of the above statements about continuous bargaining are truE. 
A) Continuous bargaining uses no outside experts because those involved know firsthand the problems that need to be dealt with. 
B) Continuous bargaining focuses on internal problems rather than external events. 
C) Continuous bargaining uses an authoritative approach to problem-solving. 
D) With continuous bargaining,frequent meetings are helD. 
E) All of the above statements about continuous bargaining are truE.

Question 9

Most large local unions elect a president and a secretary-treasurer and hire a full-time _____ to handle grievances and negotiate contracts.

Accepted Answer

A) employee spokesperson 
B) union liaison 
C) union steward 
D) business representative 
E) union delegate 
A) employee spokesperson 
B) union liaison 
C) union steward 
D) business representative 
E) union delegate

Question 10

In order for the NLRB to be petitioned for a representation election,union organizers must secure authorization cards from _____ of the company employees who will make up the bargaining unit.

Accepted Answer

A) 10% 
B) 30% 
C) 33% 
D) 50% 
E) 75% 
A) 10% 
B) 30% 
C) 33% 
D) 50% 
E) 75%

Question 11

The AFL-CIO lobbies in all of the following arenas except:

Accepted Answer

A) local politics 
B) state politics 
C) national politics 
D) international politics 
E) all of the above are lobbying arenas 
A) local politics 
B) state politics 
C) national politics 
D) international politics 
E) all of the above are lobbying arenas

Question 12

Which of the following statements about why unionization and collective bargaining are important is true?

Accepted Answer

A) Employers typically do not change their methods of operation when union organizers appear. 
B) The core of union-management relations is the grievance procedure. 
C) Unionization typically gives employers more flexibility in hiring new workers. 
D) Unions obtain rights for their members that employees without unions do not legally have. 
E) All of the above statements about why unionization and collective bargaining are important are truE. 
A) Employers typically do not change their methods of operation when union organizers appear. 
B) The core of union-management relations is the grievance procedure. 
C) Unionization typically gives employers more flexibility in hiring new workers. 
D) Unions obtain rights for their members that employees without unions do not legally have. 
E) All of the above statements about why unionization and collective bargaining are important are truE.

Question 13

From the union's perspective,what is the most desirable bargaining unit?

Accepted Answer

One whose members ar

Question 14

What is the first step in the union organization campaign?

Accepted Answer

Union cont

Question 15

From management's point of view,both cost considerations and smooth daily operations indicate that an effective grievance procedure is one that settles grievances at the _____ stage.

Accepted Answer

A) first 
B) second 
C) third 
D) fourth (arbitration stage) 
E) none of the above stages is preferable to another 
A) first 
B) second 
C) third 
D) fourth (arbitration stage) 
E) none of the above stages is preferable to another

Question 16

Collective bargaining is a complex process in which union members and management negotiators maneuver to win the most advantageous contract.How the issues are settled depends on:

Accepted Answer

A) the quality of the union-management relationship 
B) whether the organization is centralized 
C) the degree of formalization within the organization 
D) the organizational mission 
E) all of the above 
A) the quality of the union-management relationship 
B) whether the organization is centralized 
C) the degree of formalization within the organization 
D) the organizational mission 
E) all of the above

Question 17

The Labor-Management Relations Act specifies the issues that must be included in collective bargaining.

Accepted Answer

A) True 
 B)False

Question 18

A fundamental task in training negotiators lies in identifying and eliminating false "fixed pie" assumptions and preparing them to look for trade-offs between issues of different value to each side.

Accepted Answer

A) True 
 B)False

Question 19

If a certification election is held,and the union loses,how soon can a new election be held?

Accepted Answer

A) the next month 
B) in six months 
C) in one year 
D) never,a new union would have to petition to be certified 
E) there is no time restriction on certification elections 
A) the next month 
B) in six months 
C) in one year 
D) never,a new union would have to petition to be certified 
E) there is no time restriction on certification elections

Question 20

The three most important influences on an employee's decision to join a union are dissatisfaction at work,lack of power,and union instrumentality.

Accepted Answer

A) True 
 B)False

A certification election determines if the majority of employees want a union.

Before negotiations with the union,management needs to:

An arbitrator:

Discuss the role of the union steward in the grievance procedure.

The traditional relationship between union and management today is adversarial.

What are the four major approaches to collective bargaining between unions and management?

Which of the following statements about continuous bargaining as a means of contract negotiation is true?

Most large local unions elect a president and a secretary-treasurer and hire a full-time _____ to handle grievances and negotiate contracts.

In order for the NLRB to be petitioned for a representation election,union organizers must secure authorization cards from _____ of the company employees who will make up the bargaining unit.

The AFL-CIO lobbies in all of the following arenas except:

Which of the following statements about why unionization and collective bargaining are important is true?

From the union's perspective,what is the most desirable bargaining unit?

What is the first step in the union organization campaign?

From management's point of view,both cost considerations and smooth daily operations indicate that an effective grievance procedure is one that settles grievances at the _____ stage.

Collective bargaining is a complex process in which union members and management negotiators maneuver to win the most advantageous contract.How the issues are settled depends on:

The Labor-Management Relations Act specifies the issues that must be included in collective bargaining.

A fundamental task in training negotiators lies in identifying and eliminating false "fixed pie" assumptions and preparing them to look for trade-offs between issues of different value to each side.

If a certification election is held,and the union loses,how soon can a new election be held?

The three most important influences on an employee's decision to join a union are dissatisfaction at work,lack of power,and union instrumentality.

Managing Human Resources

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Filters

Exam 14: Understanding Unionization and Collective Bargaining

A certification election determines if the majority of employees want a union.

Before negotiations with the union,management needs to:

An arbitrator:

Discuss the role of the union steward in the grievance procedure.

The traditional relationship between union and management today is adversarial.

What are the four major approaches to collective bargaining between unions and management?

Which of the following statements about continuous bargaining as a means of contract negotiation is true?

Most large local unions elect a president and a secretary-treasurer and hire a full-time _____ to handle grievances and negotiate contracts.

In order for the NLRB to be petitioned for a representation election,union organizers must secure authorization cards from _____ of the company employees who will make up the bargaining unit.

The AFL-CIO lobbies in all of the following arenas except:

Which of the following statements about why unionization and collective bargaining are important is true?

From the union's perspective,what is the most desirable bargaining unit?

What is the first step in the union organization campaign?

From management's point of view,both cost considerations and smooth daily operations indicate that an effective grievance procedure is one that settles grievances at the _____ stage.

Collective bargaining is a complex process in which union members and management negotiators maneuver to win the most advantageous contract.How the issues are settled depends on:

The Labor-Management Relations Act specifies the issues that must be included in collective bargaining.

A fundamental task in training negotiators lies in identifying and eliminating false "fixed pie" assumptions and preparing them to look for trade-offs between issues of different value to each side.

If a certification election is held,and the union loses,how soon can a new election be held?

The three most important influences on an employee's decision to join a union are dissatisfaction at work,lack of power,and union instrumentality.

Managing Human Resources

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Filters