Question 1

______ trust addresses the question: "How effectively do people meet or perform their responsibilities and acknowledge other people's skills and abilities?"

Accepted Answer

A)  Character 
B)  Contractual 
C)  Disclosure 
D)  Competence 
E)  Expertise 
A)  Character 
B)  Contractual 
C)  Disclosure 
D)  Competence 
E)  Expertise

Question 2

A person who clarifies key issues for a group has taken on the role of

Accepted Answer

A)  evaluator. 
B)  initiator. 
C)  information seeker/giver. 
D)  elaborator. 
E)  orienter. 
A)  evaluator. 
B)  initiator. 
C)  information seeker/giver. 
D)  elaborator. 
E)  orienter.

Question 3

_____ are deliberate plans that outline exactly what the team is to do,such as goal setting and defining roles.

Accepted Answer

A)  Charters 
B)  Team performance strategies. 
C)  Team adaptations 
D)  Strategic plans 
E)  Agendas 
A)  Charters 
B)  Team performance strategies. 
C)  Team adaptations 
D)  Strategic plans 
E)  Agendas

Question 4

_________ teams are created with members from different disciplines within an organization,such as finance,operations,and R&D.

Accepted Answer

A) High extraversion 
B) High introversion 
C) Self-managed 
D) Virtual 
E) Cross-functional 
A) High extraversion 
B) High introversion 
C) Self-managed 
D) Virtual 
E) Cross-functional

Question 5

A person in the ______ role will encourage all group members to participate.

Accepted Answer

A)  compromiser 
B)  gatekeeper 
C)  commentator 
D)  encourager 
E)  harmonizer 
A)  compromiser 
B)  gatekeeper 
C)  commentator 
D)  encourager 
E)  harmonizer

Question 6

______ is a reciprocal belief that another person will consider how their intentions and behaviors will affect you.

Accepted Answer

A)  Justice 
B)  Ethics 
C)  Trust 
D)  Integrity 
E)  Compassion 
A)  Justice 
B)  Ethics 
C)  Trust 
D)  Integrity 
E)  Compassion

Question 7

What are the differences between "groups" and "teams"? Can you think of a situation in which a group serves a purpose becoming a team?

Accepted Answer

A team is a small number of people with

Question 8

Communication trust is

Accepted Answer

A)  trust of character. 
B)  trust of disclosure. 
C)  trust of capability. 
D)  trust of expertise. 
E)  trust of justice. 
A)  trust of character. 
B)  trust of disclosure. 
C)  trust of capability. 
D)  trust of expertise. 
E)  trust of justice.

Question 9

Which of the following statements is not about group development?

Accepted Answer

A)  Tuckman's theory of group development stages has been strongly supported by empirical testing. 
B)  All the stages of group development are not necessarily of the same duration. 
C)  Effective groups and teams go through a maturation process. 
D)  All the stages of group development are not necessarily of the same intensity. 
E)  The storming stage may be particularly long, depending on the goal clarity and commitment and maturity of members. 
A)  Tuckman's theory of group development stages has been strongly supported by empirical testing. 
B)  All the stages of group development are not necessarily of the same duration. 
C)  Effective groups and teams go through a maturation process. 
D)  All the stages of group development are not necessarily of the same intensity. 
E)  The storming stage may be particularly long, depending on the goal clarity and commitment and maturity of members.

Question 10

Which three roles are especially important to groups?

Accepted Answer

A)  energizer, harmonizer, gatekeeper 
B)  initiator, orienter, energizer 
C)  coordinator, procedural technician, gatekeeper 
D)  compromiser, commentator, evaluator 
E)  opinion seeker/giver, standard setter, initiator 
A)  energizer, harmonizer, gatekeeper 
B)  initiator, orienter, energizer 
C)  coordinator, procedural technician, gatekeeper 
D)  compromiser, commentator, evaluator 
E)  opinion seeker/giver, standard setter, initiator

Question 11

Identify a group of which you are a member.It can be a work group,a class project team,a social organization,etc.Now answer the following questions:
1.What stage of development is that group in today
2.What are the individual and group issues facing the group during this stage of development?
3.How can these issues be addressed?

Accepted Answer

The five stages are:
Stage 1: Forming
Du

Question 12

All work groups progress through the stages of group development to become effective teams.

Accepted Answer

A) True 
 B)False

Question 13

Claire takes on the role of ______; she tends to mediate conflict through humor.

Accepted Answer

A)  follower 
B)  gatekeeper 
C)  commentator 
D)  harmonizer 
E)  compromiser 
A)  follower 
B)  gatekeeper 
C)  commentator 
D)  harmonizer 
E)  compromiser

Question 14

In a team,leadership must be shared.

Accepted Answer

A) True 
 B)False

Question 15

Teams are task groups that have matured to the _____ stage.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

Question 16

What is the difference between formal and informal groups?

Accepted Answer

A)  Informal teams get together socially; formal teams do not. 
B)  The purpose of a formal group is for friends to get together at a regularly schedule time. 
C)  An informal group is assigned by an organization or its managers to accomplish a specific purpose. 
D)  An informal group is a committee whose members share a common goal. 
E)  A formal group is assigned by an organization or its managers to accomplish specific goals. 
A)  Informal teams get together socially; formal teams do not. 
B)  The purpose of a formal group is for friends to get together at a regularly schedule time. 
C)  An informal group is assigned by an organization or its managers to accomplish a specific purpose. 
D)  An informal group is a committee whose members share a common goal. 
E)  A formal group is assigned by an organization or its managers to accomplish specific goals.

Question 17

Which of the following statements about norms is not ?

Accepted Answer

A)  Norms are shared phenomena and may apply to the group, team, or organizational level. 
B)  Norms are typically written down and discussed openly by groups. 
C)  Norms clarify behavioral expectations. 
D)  Norms help group members avoid being embarrassed. 
E)  Norms clarify central values and unique identity of a group. 
A)  Norms are shared phenomena and may apply to the group, team, or organizational level. 
B)  Norms are typically written down and discussed openly by groups. 
C)  Norms clarify behavioral expectations. 
D)  Norms help group members avoid being embarrassed. 
E)  Norms clarify central values and unique identity of a group.

Question 18

Meghan is a member of a group that raises money for a homeless shelter.She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision.She calls for a vote at today's meeting.Meghan has taken on the role of

Accepted Answer

A)  energizer. 
B)  evaluator. 
C)  elaborator. 
D)  initiator. 
E)  recorder. 
A)  energizer. 
B)  evaluator. 
C)  elaborator. 
D)  initiator. 
E)  recorder.

Question 19

Describe the group development process,listing the stages in order and discussing what goes on in each.Now,think of a team to which you belonged that did function effectively.Where in the development process did things break down? What happened? How could it have been fixed?

Accepted Answer

Groups and teams go through a maturation

Question 20

As a manager,Laurel has established a new work group to tackle a particular project.She has introduced all the members to each other and the group has elected a leader.However,lately Laurel has noticed that some group members are procrastinating on their duties.Two cliques have formed within the group and they are frequently arguing with and challenging the group leader's opinions.Which of the following stages of group development process is Laurel observing?

Accepted Answer

A)  storming 
B)  forming 
C)  performing 
D)  norming 
E)  adjourning 
A)  storming 
B)  forming 
C)  performing 
D)  norming 
E)  adjourning

______ trust addresses the question: "How effectively do people meet or perform their responsibilities and acknowledge other people's skills and abilities?"

A person who clarifies key issues for a group has taken on the role of

_____ are deliberate plans that outline exactly what the team is to do,such as goal setting and defining roles.

_________ teams are created with members from different disciplines within an organization,such as finance,operations,and R&D.

A person in the ______ role will encourage all group members to participate.

______ is a reciprocal belief that another person will consider how their intentions and behaviors will affect you.

What are the differences between "groups" and "teams"? Can you think of a situation in which a group serves a purpose becoming a team?

Communication trust is

Which of the following statements is not about group development?

Which three roles are especially important to groups?

All work groups progress through the stages of group development to become effective teams.

Claire takes on the role of ______; she tends to mediate conflict through humor.

In a team,leadership must be shared.

Teams are task groups that have matured to the _____ stage.

What is the difference between formal and informal groups?

Which of the following statements about norms is not ?

Meghan is a member of a group that raises money for a homeless shelter.She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision.She calls for a vote at today's meeting.Meghan has taken on the role of

Describe the group development process,listing the stages in order and discussing what goes on in each.Now,think of a team to which you belonged that did function effectively.Where in the development process did things break down? What happened? How could it have been fixed?

Making OB Work for Me

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Communication in the Digital Age

Managing Conflict and Negotiations

Decision Making and Creativity

Power,influence,and Politics

Leadership Effectiveness

Organizational Culture, socialization, and Mentoring

Organizational Design, effectiveness, and Innovation

Managing Change and Stres

Filters

Exam 8: Groups and Teams

______ trust addresses the question: "How effectively do people meet or perform their responsibilities and acknowledge other people's skills and abilities?"

A person who clarifies key issues for a group has taken on the role of

_____ are deliberate plans that outline exactly what the team is to do,such as goal setting and defining roles.

_________ teams are created with members from different disciplines within an organization,such as finance,operations,and R&D.

A person in the ______ role will encourage all group members to participate.

______ is a reciprocal belief that another person will consider how their intentions and behaviors will affect you.

What are the differences between "groups" and "teams"? Can you think of a situation in which a group serves a purpose becoming a team?

Communication trust is

Which of the following statements is not about group development?

Which three roles are especially important to groups?

All work groups progress through the stages of group development to become effective teams.

Claire takes on the role of ______; she tends to mediate conflict through humor.

In a team,leadership must be shared.

Teams are task groups that have matured to the _____ stage.

What is the difference between formal and informal groups?

Which of the following statements about norms is not ?

Meghan is a member of a group that raises money for a homeless shelter.She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision.She calls for a vote at today's meeting.Meghan has taken on the role of

Describe the group development process,listing the stages in order and discussing what goes on in each.Now,think of a team to which you belonged that did function effectively.Where in the development process did things break down? What happened? How could it have been fixed?

Making OB Work for Me

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Communication in the Digital Age

Managing Conflict and Negotiations

Decision Making and Creativity

Power,influence,and Politics

Leadership Effectiveness

Organizational Culture, socialization, and Mentoring

Organizational Design, effectiveness, and Innovation

Managing Change and Stres

Filters