Question 1

Stereotypes exist about gender,race,and age,but not about occupation.

Accepted Answer

A) True 
 B)False  False

Question 2

All the employees in Mustafa's unit are performing poorly on one specific aspect of their jobs during the month of June; however,they are performing well on all other parts of their job.This is likely to be attributed to

Accepted Answer

A)  internal causes. 
B)  external causes. 
C)  self-serving bias. 
D)  fundamental bias. 
E)  implicit cognition. 
A)  internal causes. 
B)  external causes. 
C)  self-serving bias. 
D)  fundamental bias. 
E)  implicit cognition. B

Question 3

Which of the following is not a layer of diversity?

Accepted Answer

A)  organizational 
B)  personality 
C)  internal 
D)  attributional 
E)  external 
A)  organizational 
B)  personality 
C)  internal 
D)  attributional 
E)  external D

Question 4

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior

Accepted Answer

A)  context, consistency, and simplification. 
B)  consensus, storage, and retention. 
C)  distinctiveness, retrieval, and consensus. 
D)  consensus, distinctiveness, and consistency. 
E)  consistency, recognition, and context. 
A)  context, consistency, and simplification. 
B)  consensus, storage, and retention. 
C)  distinctiveness, retrieval, and consensus. 
D)  consensus, distinctiveness, and consistency. 
E)  consistency, recognition, and context.

Question 5

Describe what is meant by "managing diversity." What is the business rationale for this?

Accepted Answer

Managing diversity focuses on changing a

Question 6

To make effective hiring decisions,managers should learn to use their implicit cognitions.

Accepted Answer

A) True 
 B)False

Question 7

External factors include all of the following except

Accepted Answer

A)  bad luck. 
B)  a difficult task. 
C)  ineffective coworkers. 
D)  putting forth effort. 
E)  an unsympathetic boss. 
A)  bad luck. 
B)  a difficult task. 
C)  ineffective coworkers. 
D)  putting forth effort. 
E)  an unsympathetic boss.

Question 8

Ethan observes that his subordinate,Nate,is performing and acting like the other members of the unit.He is observing

Accepted Answer

A)  consensus. 
B)  distinctiveness. 
C)  implicit factors. 
D)  explicit factors. 
E)  consistency. 
A)  consensus. 
B)  distinctiveness. 
C)  implicit factors. 
D)  explicit factors. 
E)  consistency.

Question 9

The negativity bias tends to make us notice bad things more than good things.

Accepted Answer

A) True 
 B)False

Question 10

Causal attributions are the suspected or inferred causes of behavior.

Accepted Answer

A) True 
 B)False

Question 11

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

Accepted Answer

A)  mutual adaptation 
B)  building relationships 
C)  toleration 
D)  isolation 
E)  suppression 
A)  mutual adaptation 
B)  building relationships 
C)  toleration 
D)  isolation 
E)  suppression

Question 12

David's boss has observed that David took about 12 hours to perform tasks A,B,and C.However,he took 24 hours to complete task
D.David's boss concluded that task D must have been tougher than the other tasks.Which of the following attributional information led David's boss to this conclusion?

Accepted Answer

A) high distinctiveness 
B) high consensus 
C) low consensus 
D) high consistency 
E) low distinctiveness 
A) high distinctiveness 
B) high consensus 
C) low consensus 
D) high consistency 
E) low distinctiveness

Question 13

The existence of implicit cognition leads people to make ________ decisions without realizing they are doing so.

Accepted Answer

A)  attentive 
B)  biased 
C)  perceptive 
D)  independent 
E)  predictable 
A)  attentive 
B)  biased 
C)  perceptive 
D)  independent 
E)  predictable

Question 14

Sharon observes her older co-worker,Robert,being rude to a new trainee.She has seen this behavior in Robert whenever the company brings in new trainees.Sharon believes that Robert resents the younger management trainees,who he refers to as "know-it-alls." She talks to him about _______ to help him understand.

Accepted Answer

A)  perceptions 
B)  implicit cognition 
C)  appraisals 
D)  stereotyping 
E)  internal attribution 
A)  perceptions 
B)  implicit cognition 
C)  appraisals 
D)  stereotyping 
E)  internal attribution

Question 15

Which of the following is not a technique by which managers can reduce the effect of implicit cognition in hiring?

Accepted Answer

A)  Use structured interviews. 
B)  Use multiple interviewers. 
C)  Use virtual interviews. 
D)  Undergo training to reduce bias. 
E)  Rely on stereotypes. 
A)  Use structured interviews. 
B)  Use multiple interviewers. 
C)  Use virtual interviews. 
D)  Undergo training to reduce bias. 
E)  Rely on stereotypes.

Question 16

We build stereotypes through a four-step process.Which of the following is not part of the process?

Accepted Answer

A)  maintenance 
B)  appraisal 
C)  categorization 
D)  inferences 
E)  expectations 
A)  maintenance 
B)  appraisal 
C)  categorization 
D)  inferences 
E)  expectations

Question 17

The use of implicit cognition leads people to make biased decisions.

Accepted Answer

A) True 
 B)False

Question 18

External influences are individual differences that we have the ability to influence.

Accepted Answer

A) True 
 B)False

Question 19

_______ is an artificial intervention aimed at giving management a chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the past.

Accepted Answer

A)  Discrimination rectification 
B)  Affirmative action 
C)  Managing diversity 
D)  A legitimacy program 
E)  The glass ceiling 
A)  Discrimination rectification 
B)  Affirmative action 
C)  Managing diversity 
D)  A legitimacy program 
E)  The glass ceiling

Question 20

Seema is married with two children and lives in New York.She has worked at Bubble Zone for 10 years.These are all _______of the four layers of diversity.

Accepted Answer

A)  internal dimensions 
B)  organizational dimensions 
C)  external dimensions 
D)  personality 
E)  affirmations 
A)  internal dimensions 
B)  organizational dimensions 
C)  external dimensions 
D)  personality 
E)  affirmations

Stereotypes exist about gender,race,and age,but not about occupation.

All the employees in Mustafa's unit are performing poorly on one specific aspect of their jobs during the month of June; however,they are performing well on all other parts of their job.This is likely to be attributed to

Which of the following is not a layer of diversity?

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior

Describe what is meant by "managing diversity." What is the business rationale for this?

To make effective hiring decisions,managers should learn to use their implicit cognitions.

External factors include all of the following except

Ethan observes that his subordinate,Nate,is performing and acting like the other members of the unit.He is observing

The negativity bias tends to make us notice bad things more than good things.

Causal attributions are the suspected or inferred causes of behavior.

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

David's boss has observed that David took about 12 hours to perform tasks A,B,and C.However,he took 24 hours to complete task D.David's boss concluded that task D must have been tougher than the other tasks.Which of the following attributional information led David's boss to this conclusion?

The existence of implicit cognition leads people to make ________ decisions without realizing they are doing so.

Which of the following is not a technique by which managers can reduce the effect of implicit cognition in hiring?

We build stereotypes through a four-step process.Which of the following is not part of the process?

The use of implicit cognition leads people to make biased decisions.

External influences are individual differences that we have the ability to influence.

_______ is an artificial intervention aimed at giving management a chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the past.

Seema is married with two children and lives in New York.She has worked at Bubble Zone for 10 years.These are all _______of the four layers of diversity.

Making OB Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiations

Decision Making and Creativity

Power,influence,and Politics

Leadership Effectiveness

Organizational Culture, socialization, and Mentoring

Organizational Design, effectiveness, and Innovation

Managing Change and Stres

Filters

Exam 4: Social Perception and Managing Diversity

Stereotypes exist about gender,race,and age,but not about occupation.

All the employees in Mustafa's unit are performing poorly on one specific aspect of their jobs during the month of June; however,they are performing well on all other parts of their job.This is likely to be attributed to

Which of the following is not a layer of diversity?

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior

Describe what is meant by "managing diversity." What is the business rationale for this?

To make effective hiring decisions,managers should learn to use their implicit cognitions.

External factors include all of the following except

Ethan observes that his subordinate,Nate,is performing and acting like the other members of the unit.He is observing

The negativity bias tends to make us notice bad things more than good things.

Causal attributions are the suspected or inferred causes of behavior.

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

David's boss has observed that David took about 12 hours to perform tasks A,B,and C.However,he took 24 hours to complete task D.David's boss concluded that task D must have been tougher than the other tasks.Which of the following attributional information led David's boss to this conclusion?

The existence of implicit cognition leads people to make ________ decisions without realizing they are doing so.

Which of the following is not a technique by which managers can reduce the effect of implicit cognition in hiring?

We build stereotypes through a four-step process.Which of the following is not part of the process?

The use of implicit cognition leads people to make biased decisions.

External influences are individual differences that we have the ability to influence.

_______ is an artificial intervention aimed at giving management a chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the past.

Seema is married with two children and lives in New York.She has worked at Bubble Zone for 10 years.These are all _______of the four layers of diversity.

Making OB Work for Me

Values and Attitudes

Individual Differences and Emotions

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiations

Decision Making and Creativity

Power,influence,and Politics

Leadership Effectiveness

Organizational Culture, socialization, and Mentoring

Organizational Design, effectiveness, and Innovation

Managing Change and Stres

Filters