Question 1

Which of the following is not a form of direct control?

Accepted Answer

A) Visits by top executives to overseas affiliates or subsidiaries 
B) The staffing practices of MNCs 
C) The organizational structure of MNCs 
D) The use of financial ratios that provide insights into the unit's financial health 
A) Visits by top executives to overseas affiliates or subsidiaries 
B) The staffing practices of MNCs 
C) The organizational structure of MNCs 
D) The use of financial ratios that provide insights into the unit's financial health D

Question 2

Surprisingly one of the least common approaches to personnel performance evaluation is the periodic appraisal of work performance.

Accepted Answer

A) True 
 B)False  False

Question 3

In domestic situations, when competition increases, management will:

Accepted Answer

A) Integrate product or service lines 
B) Centralize authority 
C) Decentralize authority 
D) Diversify product and service lines 
A) Integrate product or service lines 
B) Centralize authority 
C) Decentralize authority 
D) Diversify product and service lines C

Question 4

Describe the differences between direct controls and indirect controls? Provide an example of each type of control for the management of a MNC.

Accepted Answer

Direct controls involve face-to-face or

Question 5

Controls that involve face-to-face or personal meetings to monitor operations are

Accepted Answer

A) Direct 
B) Indirect 
C) Parallel 
D) Circular 
A) Direct 
B) Indirect 
C) Parallel 
D) Circular

Question 6

The process of choosing a course of action among alternative is referred to as:

Accepted Answer

A) Supervision 
B) Directing 
C) Decision-making 
D) Controlling 
A) Supervision 
B) Directing 
C) Decision-making 
D) Controlling

Question 7

According to the work of Horovitz, all of the following are common characteristics of British control except:

Accepted Answer

A) Operating units had a large amount of marketing autonomy 
B) Control was used more for general guidance than for surveillance 
C) Financial reports were simple and lightly emphasized 
D) Top management tended to focus attention on major problem areas and did not get involved in specific, detailed matters of control 
A) Operating units had a large amount of marketing autonomy 
B) Control was used more for general guidance than for surveillance 
C) Financial reports were simple and lightly emphasized 
D) Top management tended to focus attention on major problem areas and did not get involved in specific, detailed matters of control

Question 8

The following are accurate representation of the differences in control measures used by European and American managers except:

Accepted Answer

A) Americans tend to control operations through reports and other objective, performance related data 
B) Socio-emotional control systems are preferred by European firms 
C) American managers like task-oriented control 
D) European firms are more centralized than American firms 
A) Americans tend to control operations through reports and other objective, performance related data 
B) Socio-emotional control systems are preferred by European firms 
C) American managers like task-oriented control 
D) European firms are more centralized than American firms

Question 9

The amount remaining after all expenses are deducted from total revenues is referred to as:

Accepted Answer

A) Remuneration 
B) Profit 
C) Returns 
D) Proceeds 
A) Remuneration 
B) Profit 
C) Returns 
D) Proceeds

Question 10

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

Accepted Answer

A) Task force 
B) Committee 
C) Self-managed team 
D) Quality control circle 
A) Task force 
B) Committee 
C) Self-managed team 
D) Quality control circle

Question 11

A quality control circle is a group of workers who meet on a regular basis to discuss ways of improving the quality of work.

Accepted Answer

A) True 
 B)False

Question 12

TQM uses employee empowerment which encourages individuals and teams to generate and implement ideas for improving quality.

Accepted Answer

A) True 
 B)False

Question 13

According to the text, the amount of _____ directly relates to how well or how poorly a unit is judged to perform.

Accepted Answer

A) Revenue 
B) Expense 
C) Asset 
D) Profit 
A) Revenue 
B) Expense 
C) Asset 
D) Profit

Question 14

The more sophisticated the level of technology, the greater the use of _____ decision-making.

Accepted Answer

A) Participative 
B) Centralized 
C) Decentralized 
D) Team-based 
A) Participative 
B) Centralized 
C) Decentralized 
D) Team-based

Question 15

MNCs based in the United States tend to use fairly _____ decision-making in managing their overseas operations.

Accepted Answer

A) Decentralized 
B) Participative 
C) Team-based 
D) Centralized 
A) Decentralized 
B) Participative 
C) Team-based 
D) Centralized

Question 16

Financial performance evaluation of a foreign subsidiary or affiliate usually is based on:

Accepted Answer

A) Profits and assets 
B) Assets and return on investment 
C) Profit and return on investment 
D) Assets and owners' equity 
A) Profits and assets 
B) Assets and return on investment 
C) Profit and return on investment 
D) Assets and owners' equity

Question 17

Top-level managers depend heavily on staff managers to handle much of the decision-making by decentralizing to their level.

Accepted Answer

A) True 
 B)False

Question 18

The process of evaluating results in relation to plans or objectives and deciding what action, if any, to take is referred to as:

Accepted Answer

A) Directing 
B) Decision-making 
C) Supervising 
D) Controlling 
A) Directing 
B) Decision-making 
C) Supervising 
D) Controlling

Question 19

If centralized decision-making is in place, the most important decisions are made at the:

Accepted Answer

A) Top management level 
B) Middle management level 
C) Level of self-managed work teams 
D) Operational personnel 
A) Top management level 
B) Middle management level 
C) Level of self-managed work teams 
D) Operational personnel

Question 20

Identify the statement which accurately depicts difference between French and Danish managers in their approach to the decision-making process.

Accepted Answer

A) French managers do not spend as much time analyzing alternatives to optimize production 
B) Danes do not emphasize control in operations 
C) French managers are less emotionally responsive and tend to take a straightforward approach 
D) Danes present each opportunity with a sense of creativity and logic 
A) French managers do not spend as much time analyzing alternatives to optimize production 
B) Danes do not emphasize control in operations 
C) French managers are less emotionally responsive and tend to take a straightforward approach 
D) Danes present each opportunity with a sense of creativity and logic

Which of the following is not a form of direct control?

Surprisingly one of the least common approaches to personnel performance evaluation is the periodic appraisal of work performance.

In domestic situations, when competition increases, management will:

Describe the differences between direct controls and indirect controls? Provide an example of each type of control for the management of a MNC.

Controls that involve face-to-face or personal meetings to monitor operations are

The process of choosing a course of action among alternative is referred to as:

According to the work of Horovitz, all of the following are common characteristics of British control except:

The following are accurate representation of the differences in control measures used by European and American managers except:

The amount remaining after all expenses are deducted from total revenues is referred to as:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

A quality control circle is a group of workers who meet on a regular basis to discuss ways of improving the quality of work.

TQM uses employee empowerment which encourages individuals and teams to generate and implement ideas for improving quality.

According to the text, the amount of _____ directly relates to how well or how poorly a unit is judged to perform.

The more sophisticated the level of technology, the greater the use of _____ decision-making.

MNCs based in the United States tend to use fairly _____ decision-making in managing their overseas operations.

Financial performance evaluation of a foreign subsidiary or affiliate usually is based on:

Top-level managers depend heavily on staff managers to handle much of the decision-making by decentralizing to their level.

The process of evaluating results in relation to plans or objectives and deciding what action, if any, to take is referred to as:

If centralized decision-making is in place, the most important decisions are made at the:

Identify the statement which accurately depicts difference between French and Danish managers in their approach to the decision-making process.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics and Social Responsibility

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural Communication and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

Exam 11: Management Decision and Control

Which of the following is not a form of direct control?

Surprisingly one of the least common approaches to personnel performance evaluation is the periodic appraisal of work performance.

In domestic situations, when competition increases, management will:

Describe the differences between direct controls and indirect controls? Provide an example of each type of control for the management of a MNC.

Controls that involve face-to-face or personal meetings to monitor operations are

The process of choosing a course of action among alternative is referred to as:

According to the work of Horovitz, all of the following are common characteristics of British control except:

The following are accurate representation of the differences in control measures used by European and American managers except:

The amount remaining after all expenses are deducted from total revenues is referred to as:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is a:

A quality control circle is a group of workers who meet on a regular basis to discuss ways of improving the quality of work.

TQM uses employee empowerment which encourages individuals and teams to generate and implement ideas for improving quality.

According to the text, the amount of _____ directly relates to how well or how poorly a unit is judged to perform.

The more sophisticated the level of technology, the greater the use of _____ decision-making.

MNCs based in the United States tend to use fairly _____ decision-making in managing their overseas operations.

Financial performance evaluation of a foreign subsidiary or affiliate usually is based on:

Top-level managers depend heavily on staff managers to handle much of the decision-making by decentralizing to their level.

The process of evaluating results in relation to plans or objectives and deciding what action, if any, to take is referred to as:

If centralized decision-making is in place, the most important decisions are made at the:

Identify the statement which accurately depicts difference between French and Danish managers in their approach to the decision-making process.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics and Social Responsibility

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural Communication and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters