Exam 10: Separating and Retaining Employees

Maria was recently told by the top management that they expected her to exercise more authority and leadership with her work group.Just two days prior to that,her team told her that while they appreciated the initiative she demonstrated,they expected her to be less authoritative and more democratic in the future.The term that best describes what Maria is experiencing is:

Job satisfaction is always based on an objective and complete measurement of the situation and not on perception.

Thomas Fenton reprimanded five of his employees for coming to work drunk after a lunch outing.The next week,Thomas fired another employee for being drunk at work.The employees under Thomas can conclude a lack of _____ in dealing with employees being drunk at work.

Job withdrawal is a set of behaviors that dissatisfied individuals enact to avoid the work situation physically,mentally,or emotionally.

In general,employers may conduct random searches of areas like desks,lockers,and toolboxes at any point in time without any justification to the employee.

Explain alternative dispute resolution systems and the stages that generally constitute this system.Justify its increase in use.

HR professionals can help make exit interviews more successful by arranging for the departing employee to talk to his/her supervisor.

Which of the following is a typical first response in the progressive discipline system?

____ is a referral service that employees can use to seek professional treatment for emotional problems or substance abuse.

Employees with negative affectivity tend to:

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

Maria is concerned about an unacceptable level of job dissatisfaction among a number of work teams in her organization,and she has determined the primary cause of the dissatisfaction is the uncertainty that exists among employees regarding what is expected of them.Based on this limited information,the most appropriate intervention would be:

What is job satisfaction? Mention some aspects of job satisfaction.

Conducting personal business online during work hours is called:

If an employee disputes policies on the grounds that they violate state and federal laws,he/she can go outside the organization for help to file a lawsuit.

To prevent job withdrawal,organizations therefore need to promote job satisfaction,a pleasant feeling resulting from the perception that one's job fulfills or allows for the fulfillment of one's important job values.This definition has three components:

In the principles of justice followed in systems of disciplining,explanation,consideration,and empathy are features of _____.

Describe how organizations contribute to employees' job satisfaction and retain key employees by providing job complexity and meaningful work.

This process seeks to prevent misbehavior and to correct,rather than merely punish misbehavior.Identify the process.

Selma is a single mother who works full-time and attends to the needs of her two young children.Selma has opted to work from home for a short period after one her children had a road accident.Even though she works from home she often feels a lot of pressure in balancing her work and looking after her children.The term that best characterizes what Selma is experiencing is: