Question 1

It is most difficult to quantify ________ when assessing economic feasibility.

Accepted Answer

A) benefits 
B) costs 
C) the payback period 
D) break even 
A) benefits 
B) costs 
C) the payback period 
D) break even

Question 2

During ________ of systems analysis,an examination is made of each development activity to define the problem to be solved.

Accepted Answer

A) information needs and systems requirements 
B) the feasibility study 
C) the initial investigation 
D) the systems survey 
A) information needs and systems requirements 
B) the feasibility study 
C) the initial investigation 
D) the systems survey

Question 3

Data gathered by ________ can often be difficult to interpret properly.

Accepted Answer

A) observation 
B) interviews 
C) questionnaires 
D) reviewing system documentation 
A) observation 
B) interviews 
C) questionnaires 
D) reviewing system documentation

Question 4

The question of what the project should and should not accomplish is determined in what step of systems analysis?

Accepted Answer

A) Feasibility study. 
B) Initial investigation. 
C) Systems analysis report. 
D) Systems survey. 
A) Feasibility study. 
B) Initial investigation. 
C) Systems analysis report. 
D) Systems survey.

Question 5

Significant system changes were implemented two months ago.The changes were well-planned,well-designed,thoroughly tested before and after conversion,and several employee training sessions were conducted.Still,the changes haven't resulted in any productivity increases,cost savings,or process improvements.Management is puzzled and needs to find out why the system isn't successful.The best action for management to take is

Accepted Answer

A) conduct face-to-face interviews with managers,key personnel,and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective. 
B) make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase. 
C) e-mail a series of questions to all employees,asking for input about further changes that would bring about the desired results. 
D) advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes. 
A) conduct face-to-face interviews with managers,key personnel,and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective. 
B) make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase. 
C) e-mail a series of questions to all employees,asking for input about further changes that would bring about the desired results. 
D) advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes.

Question 6

A newly installed robotic vacuuming system stopped working.A service technician was called to repair the robots.The technician found that water had been placed into the robot's path,causing it to malfunction.This is an example of dealing with change by

Accepted Answer

A) deterrence. 
B) projection. 
C) avoidance. 
D) aggression. 
A) deterrence. 
B) projection. 
C) avoidance. 
D) aggression.

Question 7

The ________ step of the systems development life cycle (SDLC)is where the system is periodically reviewed and necessary modifications and improvements are made.

Accepted Answer

A) conceptual design 
B) implementation and conversion 
C) physical design 
D) operations and maintenance 
A) conceptual design 
B) implementation and conversion 
C) physical design 
D) operations and maintenance

Question 8

Suppose an organization is interested in knowing whether it has access to people who can design,implement,and operate the proposed system.Where should this requirement be considered in a feasibility study?

Accepted Answer

A) Economic feasibility. 
B) Scheduling feasibility. 
C) Operational feasibility. 
D) Technical feasibility. 
A) Economic feasibility. 
B) Scheduling feasibility. 
C) Operational feasibility. 
D) Technical feasibility.

Question 9

Which of the following aspect of a feasibility study is concerned with human resources?

Accepted Answer

A) Technical feasibility. 
B) Legal feasibility. 
C) Scheduling feasibility. 
D) Operational feasibility. 
A) Technical feasibility. 
B) Legal feasibility. 
C) Scheduling feasibility. 
D) Operational feasibility.

Question 10

All of the following are benefits of planning and managing systems development except

Accepted Answer

A) controlling costs. 
B) ensuring systems are consistent with organizational goals. 
C) guaranteeing that employees use the system. 
D) aids in keeping the organization abreast of technological change. 
A) controlling costs. 
B) ensuring systems are consistent with organizational goals. 
C) guaranteeing that employees use the system. 
D) aids in keeping the organization abreast of technological change.

Question 11

What are the best strategies for determining system requirements?

Accepted Answer

A) Analyze existing systems,ask users what they need,prototyping,and monitoring. 
B) Ask users what they need,analyze existing systems,develop concept of new system,and prototyping. 
C) Ask users what they need,analyze existing systems,examine existing system utilization,and prototyping. 
D) Ask users what they need,analyze existing systems,examine existing system utilization,and develop concept of new system. 
A) Analyze existing systems,ask users what they need,prototyping,and monitoring. 
B) Ask users what they need,analyze existing systems,develop concept of new system,and prototyping. 
C) Ask users what they need,analyze existing systems,examine existing system utilization,and prototyping. 
D) Ask users what they need,analyze existing systems,examine existing system utilization,and develop concept of new system.

Question 12

Identify and describe the five types of feasibility that must be considered throughout the system development life cycle.

Accepted Answer

These five types of feasibility are tech

Question 13

Estimating benefits and expenditures to determine whether a proposed system would be beneficial is known as

Accepted Answer

A) the "best guess" model of benefit analysis. 
B) the "value added" benefit model. 
C) the capital budgeting model. 
D) the estimated benefits model. 
A) the "best guess" model of benefit analysis. 
B) the "value added" benefit model. 
C) the capital budgeting model. 
D) the estimated benefits model.

Question 14

Describe the importance of the master plan in systems development.

Accepted Answer

A master plan is a long-range planning d

Question 15

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

Accepted Answer

A) Allay fears and stress new opportunities. 
B) Keep the system simple and humanize it. 
C) Manage users' expectations. 
D) Provide tech support. 
A) Allay fears and stress new opportunities. 
B) Keep the system simple and humanize it. 
C) Manage users' expectations. 
D) Provide tech support.

Question 16

Who is responsible for planning and monitoring a project to ensure timely and cost-effective completion?

Accepted Answer

A) Information systems steering committee. 
B) Management. 
C) Project development team. 
D) Accountants. 
A) Information systems steering committee. 
B) Management. 
C) Project development team. 
D) Accountants.

Question 17

Identify the individuals who make up the project development team and describe the team's purpose.

Accepted Answer

The project development team includes sy

Question 18

Approximately what percentage of software development projects were over budget?

Accepted Answer

A) 70% 
B) 30% 
C) 66% 
D) 54% 
A) 70% 
B) 30% 
C) 66% 
D) 54%

Question 19

Which of the following statements about systems development is true?

Accepted Answer

A) Planning throughout the systems development life cycle promotes coordination between systems and strategic plans. 
B) Organizations should conduct systems development activities at least once every five years. 
C) The systems development steps are critical for profit-oriented businesses,but are too expensive and time consuming for most not-for-profit organizations. 
D) Diligently following the steps and suggestions in the systems development life cycle ensures the final system will meet user needs and be implemented at or below the budgeted cost. 
A) Planning throughout the systems development life cycle promotes coordination between systems and strategic plans. 
B) Organizations should conduct systems development activities at least once every five years. 
C) The systems development steps are critical for profit-oriented businesses,but are too expensive and time consuming for most not-for-profit organizations. 
D) Diligently following the steps and suggestions in the systems development life cycle ensures the final system will meet user needs and be implemented at or below the budgeted cost.

Question 20

Guidelines that an organization can follow to prevent behavioral problems when implementing a system is often inexpensive and not as time-consuming as one may have thought.

Accepted Answer

A) True 
 B)False

Exam 20: Introduction to Systems Development and Systems Analysis

It is most difficult to quantify ________ when assessing economic feasibility.

During ________ of systems analysis,an examination is made of each development activity to define the problem to be solved.

Data gathered by ________ can often be difficult to interpret properly.

The question of what the project should and should not accomplish is determined in what step of systems analysis?

A newly installed robotic vacuuming system stopped working.A service technician was called to repair the robots.The technician found that water had been placed into the robot's path,causing it to malfunction.This is an example of dealing with change by

The ________ step of the systems development life cycle (SDLC)is where the system is periodically reviewed and necessary modifications and improvements are made.

Suppose an organization is interested in knowing whether it has access to people who can design,implement,and operate the proposed system.Where should this requirement be considered in a feasibility study?

Which of the following aspect of a feasibility study is concerned with human resources?

All of the following are benefits of planning and managing systems development except

What are the best strategies for determining system requirements?

Identify and describe the five types of feasibility that must be considered throughout the system development life cycle.

Estimating benefits and expenditures to determine whether a proposed system would be beneficial is known as

Describe the importance of the master plan in systems development.

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

Who is responsible for planning and monitoring a project to ensure timely and cost-effective completion?

Identify the individuals who make up the project development team and describe the team's purpose.

Approximately what percentage of software development projects were over budget?

Which of the following statements about systems development is true?

Guidelines that an organization can follow to prevent behavioral problems when implementing a system is often inexpensive and not as time-consuming as one may have thought.

Conceptual Foundations of Accounting Information Systems

Overview of Transaction Processing and Enterprise Resource Planning Systems

Systems Documentation Techniques

Relational Databases

Computer Fraud

Computer Fraud and Abuse Techniques

Control and Accounting Information Systems

Controls for Information Security

Confidentiality and Privacy Controls

Processing Integrity and Availability Controls

Auditing Computer-Based Information Systems

The Revenue Cycle: Sales to Cash Collections

The Expenditure Cycle: Purchasing to Cash Disbursements

The Production Cycle

The Human Resources Management and Payroll Cycle

General Ledger and Reporting System

Database Design Using the Rea Data Model

Implementing an Rea Model in a Relational Database

Special Topics in Rea Modeling

Ais Development Strategies

Systems Design, implementation, and Operation

Filters