Exam 20: Introduction to Systems Development and Systems Analysis

Identify and discuss the role of the groups that influence the development and implementation of an AIS.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team.During the ________ step in the systems development life cycle,the team defined the procedures needed to back up and secure the new system's data.

________ is a form of resistance when users continue to use a manual process instead of adopting a new information system.

Who prepares a systems analysis report?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Approximately what percentage of software development projects were late?

Approximately what percentage of software development projects are cancelled before they are ever completed?

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

Suppose an organization is interested in knowing whether the system can be developed and implemented using existing technology.Where should this requirement be considered in a feasibility study?

________ model is the basic model used to create a framework for an economic feasibility analysis.

Identify the behavioral problem below that arises due to users receiving an insufficient explanation of why a system must be changed.

A Logical model used to gather information about an existing system

Modeling of the existing system occurs during the ________ phase of systems analysis.

Estimating future cash flows and discounting them back to the present is part of which capital budgeting technique?

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests,several service advisors had never checked their e-mail accounts.This is an example of dealing with change by

Shortly after a new automated quality assurance system was deployed,a firm's production output dropped by five percent.The shift manager blamed the new system,declaring that "after we laid off staff,nothing went as fast." This is an example of dealing with change by

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

The system objective concerned that system should be able to accommodate reasonable requirement changes is known as

Who is responsible for maintaining existing computer programs?