Question 1

Media richness is usually starkly lower online than during face-to-face.

Accepted Answer

A) True 
 B)False

Question 2

What is a group decision support system?

Accepted Answer

A)  a collaborative technology that reaches out to large groups of customers and is used to market products 
B)  a software which supports employee-customer interaction to help a firm collect feedback on product performance 
C)  a collaborative technology that helps teams brainstorm and exchange views about a topic to come to an agreement 
D)  a technology that allows teams to interact with customers from various segments of their markets 
A)  a collaborative technology that reaches out to large groups of customers and is used to market products 
B)  a software which supports employee-customer interaction to help a firm collect feedback on product performance 
C)  a collaborative technology that helps teams brainstorm and exchange views about a topic to come to an agreement 
D)  a technology that allows teams to interact with customers from various segments of their markets

Question 3

For which of the following reasons are companies most likely to use social networking sites?

Accepted Answer

A)  to buy products at a cheaper rate 
B)  to integrate clients in strategizing long-term visions 
C)  to connect with customers and announce new products 
D)  to formulate marketing and organizational plans 
A)  to buy products at a cheaper rate 
B)  to integrate clients in strategizing long-term visions 
C)  to connect with customers and announce new products 
D)  to formulate marketing and organizational plans

Question 4

Wiki software requires users to know HTML in order to contribute.

Accepted Answer

A) True 
 B)False

Question 5

A ________ refers to a number of posts on a similar topic, indicated by a keyword prefixed by a # on social networking websites.

Accepted Answer

A)  mashup 
B)  tag cloud 
C)  hashtag 
D)  wiki 
A)  mashup 
B)  tag cloud 
C)  hashtag 
D)  wiki

Question 6

Which of the following is true of a blog?

Accepted Answer

A)  It allows synchronous discussions among participants. 
B)  It allows for document storage and version control. 
C)  It can be accessed online as well as offline. 
D)  It can help an organization build a knowledge base. 
A)  It allows synchronous discussions among participants. 
B)  It allows for document storage and version control. 
C)  It can be accessed online as well as offline. 
D)  It can help an organization build a knowledge base.

Question 7

Which of the following is a software tool that allows synchronous collaboration and allows online meetings via the Internet?

Accepted Answer

A)  Microblogging 
B)  e-mailing 
C)  Web conferencing 
D)  Instant messaging 
A)  Microblogging 
B)  e-mailing 
C)  Web conferencing 
D)  Instant messaging

Question 8

Brad Farell is the fundraising manager at Wallace Retail, a retail company in Manhattan. He needs to discuss a fundraising model with the employees of the company located across the globe. Which of the following technologies will maximize interactivity as well as media richness?

Accepted Answer

A)  microblogging 
B)  discussion forums 
C)  telepresence technologies 
D)  instant messaging 
A)  microblogging 
B)  discussion forums 
C)  telepresence technologies 
D)  instant messaging

Question 9

Disinhibition is higher in relatively anonymous text-based environments and lack of media richness tends to contribute to misunderstandings.

Accepted Answer

A) True 
 B)False

Question 10

The term "war room" refers to ________.

Accepted Answer

A)  an area in which members of a project work together, surrounded by tools to facilitate smooth collaboration 
B)  a room in which management interacts with representatives of labor unions 
C)  a space in which brainstorming sessions between inter-departmental teams take place 
D)  a room in which new employees undertake orientation programs before getting on board 
A)  an area in which members of a project work together, surrounded by tools to facilitate smooth collaboration 
B)  a room in which management interacts with representatives of labor unions 
C)  a space in which brainstorming sessions between inter-departmental teams take place 
D)  a room in which new employees undertake orientation programs before getting on board

Question 11

Lora Sneider, an advertising executive at Hyde International, needs to work out of home today. Her team has been online all day, exchanging e-mails and IMs about an ongoing project. Lora needs to take an hour off to prepare lunch for her kids. Which of the following can Lora use to let her team know she'll be back in an hour?

Accepted Answer

A)  a hashtag 
B)  a mashup 
C)  a context indicator 
D)  augmented reality 
A)  a hashtag 
B)  a mashup 
C)  a context indicator 
D)  augmented reality

Question 12

Microblogging is a form of photo software with which large photos can be reduced in size without blurring their resolution.

Accepted Answer

A) True 
 B)False

Question 13

________ is a publicly accessible website that allows users to add and edit interlinked web pages and make contributions from their own personal experience to update existing articles with current information.

Accepted Answer

A)  Ebay 
B)  Amazon.com 
C)  Wikipedia 
D)  Monster.com 
A)  Ebay 
B)  Amazon.com 
C)  Wikipedia 
D)  Monster.com

Question 14

What is presence awareness? How does it aid collaboration within an organization?

Accepted Answer

Presence awareness is a feature introduc

Question 15

Donald Garner, a manufacturing company in California, recently recruited a large number of employees for its new branch office in the city. The company wants to create knowledge storehouses that employees can edit as needed, adding contributions from their own personal experience or updating existing information. Which of the following can the company use to help it organize how-to guides and create a substantial base of knowledge for its new employees?

Accepted Answer

A)  a wiki 
B)  a tweet 
C)  a hashtag 
D)  a tumblr 
A)  a wiki 
B)  a tweet 
C)  a hashtag 
D)  a tumblr

Question 16

What are wikis? What functions do they perform?

Accepted Answer

A significant Web 2.0 technology that fa

Question 17

Which of the following is true of microformats?

Accepted Answer

A)  They can store all types of data, except metadata. 
B)  They cannot be e-mailed or exchanged over Bluetooth. 
C)  They can be exchanged over wired networks, but not wireless. 
D)  They rely on XML standards to represent metadata in HTML. 
A)  They can store all types of data, except metadata. 
B)  They cannot be e-mailed or exchanged over Bluetooth. 
C)  They can be exchanged over wired networks, but not wireless. 
D)  They rely on XML standards to represent metadata in HTML.

Question 18

A drawback of the centralized document library in a shared workspace is that it creates confusion and duplication when team members send revised versions back and forth over e-mail.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true of media richness?

Accepted Answer

A)  It is much higher online than during face-to-face interactions. 
B)  It is higher in text-based online interactions than in voice or video interactions. 
C)  It integrates facial expression, eye contact, voice pitch and tempo, gestures, body posture, and hand gestures. 
D)  It measures how a communication medium reproduces nuances and subtleties of a message. 
A)  It is much higher online than during face-to-face interactions. 
B)  It is higher in text-based online interactions than in voice or video interactions. 
C)  It integrates facial expression, eye contact, voice pitch and tempo, gestures, body posture, and hand gestures. 
D)  It measures how a communication medium reproduces nuances and subtleties of a message.

Question 20

Which of the following is an advantage of asynchronous discussion forums?

Accepted Answer

A)  They are not moderated and, hence, allow users to speak freely. 
B)  They allow users to remain completely anonymous. 
C)  They do not allow users to use pseudonyms and require real-world contact details. 
D)  They allow users to reply to topics at any time. 
A)  They are not moderated and, hence, allow users to speak freely. 
B)  They allow users to remain completely anonymous. 
C)  They do not allow users to use pseudonyms and require real-world contact details. 
D)  They allow users to reply to topics at any time.

Media richness is usually starkly lower online than during face-to-face.

What is a group decision support system?

For which of the following reasons are companies most likely to use social networking sites?

Wiki software requires users to know HTML in order to contribute.

A ________ refers to a number of posts on a similar topic, indicated by a keyword prefixed by a # on social networking websites.

Which of the following is true of a blog?

Which of the following is a software tool that allows synchronous collaboration and allows online meetings via the Internet?

Brad Farell is the fundraising manager at Wallace Retail, a retail company in Manhattan. He needs to discuss a fundraising model with the employees of the company located across the globe. Which of the following technologies will maximize interactivity as well as media richness?

Disinhibition is higher in relatively anonymous text-based environments and lack of media richness tends to contribute to misunderstandings.

The term "war room" refers to ________.

Microblogging is a form of photo software with which large photos can be reduced in size without blurring their resolution.

________ is a publicly accessible website that allows users to add and edit interlinked web pages and make contributions from their own personal experience to update existing articles with current information.

What is presence awareness? How does it aid collaboration within an organization?

What are wikis? What functions do they perform?

Which of the following is true of microformats?

A drawback of the centralized document library in a shared workspace is that it creates confusion and duplication when team members send revised versions back and forth over e-mail.

Which of the following is true of media richness?

Which of the following is an advantage of asynchronous discussion forums?

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Knowledge Management and E-Learning

Filters

Exam 8: Collaborating with Technology

Media richness is usually starkly lower online than during face-to-face.

What is a group decision support system?

For which of the following reasons are companies most likely to use social networking sites?

Wiki software requires users to know HTML in order to contribute.

A ________ refers to a number of posts on a similar topic, indicated by a keyword prefixed by a # on social networking websites.

Which of the following is true of a blog?

Which of the following is a software tool that allows synchronous collaboration and allows online meetings via the Internet?

Brad Farell is the fundraising manager at Wallace Retail, a retail company in Manhattan. He needs to discuss a fundraising model with the employees of the company located across the globe. Which of the following technologies will maximize interactivity as well as media richness?

Disinhibition is higher in relatively anonymous text-based environments and lack of media richness tends to contribute to misunderstandings.

The term "war room" refers to ________.

Microblogging is a form of photo software with which large photos can be reduced in size without blurring their resolution.

________ is a publicly accessible website that allows users to add and edit interlinked web pages and make contributions from their own personal experience to update existing articles with current information.

What is presence awareness? How does it aid collaboration within an organization?

What are wikis? What functions do they perform?

Which of the following is true of microformats?

A drawback of the centralized document library in a shared workspace is that it creates confusion and duplication when team members send revised versions back and forth over e-mail.

Which of the following is true of media richness?

Which of the following is an advantage of asynchronous discussion forums?

Information Systems and People

Systems Development and Procurement

Project Management and Strategic Planning

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Managing Information Resources with Databases

Information Systems for the Enterprise

The Web and E-Commerce

Ethics, Privacy, and Security

Business Intelligence and Decision Support

Knowledge Management and E-Learning

Filters