Exam 1: Information Systems and People

________ focuses on designing, optimizing, and streamlining business processes throughout the organization.

A survey of retailers found that modern point-of-sale technology was rated the least valuable element in customer satisfaction.

In a college registrations office, employees send letters to students who could not be enrolled in a class that they selected, to explain why. The college designs a feature that automatically generates form letters, instead of typing the letter, and the employees can check the reason before mailing the letters. Which of the following type of process change has the college used in this example?

Tiny Navigon included free traffic updates with its portable navigation devices by tapping into FM radio stations from major cities that make up a central database of traffic information. How did this strategy impact them?

Which of the following led to tighter standards for accounting practices, particularly in banking, and demanded more transparency and reporting?

The information technology team works closely with ________.

Describe the field of management information systems. List some of the areas that attract much of the interest in this field.

In an information systems department, which functional subunit develops, installs, maintains, and oversees the organization's mission critical software applications?

________ encompass a broad collection of information processing that includes telecommunications and networks.

A manager is seeking to hire an IT professional. Which of the following candidates, all of whom have good technical skills, will prove to be the best choice?

Which of the following is NOT one of the four critical components of an information system?

Binary code for SOS is an example of useful, actionable knowledge.

________ boasts of the largest number of Internet users, topping 825 million.

A person's online behavior is an important source of business intelligence.

In an information system department, Operations is responsible for ________.

Which of the following is NOT an amplification effect of information systems?

The customer reviews posted for various products in Amazon.com is an example of ________.

A broker recommends that his clients buy, hold, or sell stock of Microsoft by referring to a combination of a graph of Microsoft highs and lows for one year and an analysis of other information. This is an example of ________.

The multitude of servers in Google's windowless data centers are examples of ________.

In an organization that is open to ideas from all employees, ________.