Exam 9: Management Control Systems and Responsibility Accounting

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When comparing productivity measures over time,changes in the process or in the rate of inflation may cause the comparison to be misleading.

(True/False)
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Which of the following statements about productivity is FALSE?

(Multiple Choice)
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When preparing segmented income statements,fixed costs controllable by others,and not the segment manager,include ________.

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Lower cycle times often lead to ________ quality products and ________ defect rates.

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Goal congruence exists when individuals aim at short-term goals and groups aim at long-term organizational goals.

(True/False)
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The following information pertains to the Southern Division of Peapod Company: The following information pertains to the Southern Division of Peapod Company:   Variable Costs:   Fixed costs:   The contribution controllable by a segment manager is ________. Variable Costs: The following information pertains to the Southern Division of Peapod Company:   Variable Costs:   Fixed costs:   The contribution controllable by a segment manager is ________. Fixed costs: The following information pertains to the Southern Division of Peapod Company:   Variable Costs:   Fixed costs:   The contribution controllable by a segment manager is ________. The contribution controllable by a segment manager is ________.

(Multiple Choice)
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Harvey Corporation and Bunny Corporation are movie companies.Comparative data for 20X3 and 20X6 are given below: Harvey Corporation and Bunny Corporation are movie companies.Comparative data for 20X3 and 20X6 are given below:     Assume that each 20X3 dollar is equivalent to 1.50 of each 20X6 dollar,due to inflation.Taking inflation into account,what is Harvey Corporation's 20X3 productivity measure in terms of revenue per employee? Harvey Corporation and Bunny Corporation are movie companies.Comparative data for 20X3 and 20X6 are given below:     Assume that each 20X3 dollar is equivalent to 1.50 of each 20X6 dollar,due to inflation.Taking inflation into account,what is Harvey Corporation's 20X3 productivity measure in terms of revenue per employee? Assume that each 20X3 dollar is equivalent to 1.50 of each 20X6 dollar,due to inflation.Taking inflation into account,what is Harvey Corporation's 20X3 productivity measure in terms of revenue per employee?

(Multiple Choice)
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Segment contribution margin less ________ describes the segment contribution that is controllable by segment managers.

(Multiple Choice)
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The following information pertains to the Southern Division of Bama Company: The following information pertains to the Southern Division of Bama Company:   Variable Costs:   Fixed costs:   The contribution by segment is ________. Variable Costs: The following information pertains to the Southern Division of Bama Company:   Variable Costs:   Fixed costs:   The contribution by segment is ________. Fixed costs: The following information pertains to the Southern Division of Bama Company:   Variable Costs:   Fixed costs:   The contribution by segment is ________. The contribution by segment is ________.

(Multiple Choice)
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To evaluate the financial performance of a segment,and not the financial performance of the segment's manager,use ________.

(Multiple Choice)
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Fixed costs not controllable by a segment manager usually include depreciation and property taxes on the building used by the segment.

(True/False)
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Good performance measures should be reasonably subjective.

(True/False)
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Smiley Company has the following results: Smiley Company has the following results:   If productivity is measured using the number of rolls of film processed per direct labor hour,what is the productivity of Smiley Company? If productivity is measured using the number of rolls of film processed per direct labor hour,what is the productivity of Smiley Company?

(Multiple Choice)
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A set of machines may be a responsibility center for a production supervisor.

(True/False)
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A profit center can exist in a nonprofit organization.

(True/False)
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The vast majority of employees are motivated by the same thing.

(True/False)
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Financial indicators are usually not included in a balanced scorecard.

(True/False)
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A management control principle that will not change is that nonfinancial performance measures are not as important as financial performance measures.

(True/False)
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Which of the following is NOT a characteristic of a management control system?

(Multiple Choice)
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Key performance indicators for a balanced scorecard are usually grouped into two categories.

(True/False)
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