Question 1

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Accepted Answer

A) Cohesive 
B) Normative 
C) Transactive 
D) Potency 
E) Bounded rational 
A) Cohesive 
B) Normative 
C) Transactive 
D) Potency 
E) Bounded rational

Question 2

When members of a team develop strong emotional bonds to other members of the team and to the team itself, it refers to _____, which tends to foster high levels of motivation and commitment to the team.

Accepted Answer

A) cohesion 
B) mental models 
C) transactive memory 
D) potency 
E) boundary spanning 
A) cohesion 
B) mental models 
C) transactive memory 
D) potency 
E) boundary spanning

Question 3

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Accepted Answer

A) Moderate transactive memory 
B) Diverse mental models 
C) High potency 
D) Low cohesion 
E) Minimal boundary spanning 
A) Moderate transactive memory 
B) Diverse mental models 
C) High potency 
D) Low cohesion 
E) Minimal boundary spanning

Question 4

Which of the following levels of cross-training involves team members observing how other members perform their roles?

Accepted Answer

A) Personal clarification 
B) Positional rotation 
C) Task coordination 
D) Positional modeling 
E) Conflict resolution 
A) Personal clarification 
B) Positional rotation 
C) Task coordination 
D) Positional modeling 
E) Conflict resolution

Question 5

Scenario: Model Industries, Inc.Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc.(MII), responsible for generating ideas for new marketing strategies.Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client.All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing.Ryan can make some good recommendations, but sometimes his recommendations are completely off base.Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes.In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget.The decision-making records of Heather and Ryan reflect which factor in effective decision making at MII?

Accepted Answer

A) Cohesion 
B) Staff validity 
C) Hierarchical sensitivity 
D) Decision informity 
E) Transactive memory 
A) Cohesion 
B) Staff validity 
C) Hierarchical sensitivity 
D) Decision informity 
E) Transactive memory

Question 6

Define teamwork process.Describe the three teamwork processes using examples.

Accepted Answer

Teamwork processes refer to the interper

Question 7

Social loafing can hinder a team's effectiveness.

Accepted Answer

A) True 
 B)False

Question 8

How are taskwork processes different from teamwork processes?

Accepted Answer

Taskwork processes are the activities of

Question 9

Motivating and confidence building, conflict management, and affect management are types of:

Accepted Answer

A) interpersonal processes. 
B) action processes. 
C) boundary spanning processes. 
D) creative behavior processes. 
E) transition processes. 
A) interpersonal processes. 
B) action processes. 
C) boundary spanning processes. 
D) creative behavior processes. 
E) transition processes.

Question 10

Scenario: Surveillance and Rescue Team A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean.Nick, Sid, Leah, and Kevin are the core members of the team.Nick was elected as the leader of the team.Sid is responsible for monitoring the team's progress toward its goals.Kevin took on the role of a motivator and the confidence builder for the team.This team has worked together before and has developed a high level of common understanding regarding the team and its mission.Members also strongly believe that the team can be effective across a variety of situations and tasks.As a standard practice, before deployment, the team members observe how other members perform their roles by shadowing and going through simulations.Beyond his task responsibilities, Kevin's role also consists of behaviors that contribute to:

Accepted Answer

A) transition processes. 
B) brainstorming processes. 
C) transactive memory processes. 
D) action processes. 
E) interpersonal processes. 
A) transition processes. 
B) brainstorming processes. 
C) transactive memory processes. 
D) action processes. 
E) interpersonal processes.

Question 11

Describe the effects of teamwork processes on team performance and commitment.

Accepted Answer

Research conducted in a wide variety of

Question 12

When teams engage in decision making, their activities are focused on generating novel and useful ideas and solutions.

Accepted Answer

A) True 
 B)False

Question 13

Brainstorming results in production blocking because:

Accepted Answer

A) members have to wait their turn to express their ideas. 
B) members do not work as hard thinking up ideas as they would if they had to turn in individual ideas. 
C) members are hesitant to express ideas that are not well thought-out. 
D) members are reluctant to pool good ideas with other ideas that are bad. 
E) members have the tendency to social loaf due to lack of accountability. 
A) members have to wait their turn to express their ideas. 
B) members do not work as hard thinking up ideas as they would if they had to turn in individual ideas. 
C) members are hesitant to express ideas that are not well thought-out. 
D) members are reluctant to pool good ideas with other ideas that are bad. 
E) members have the tendency to social loaf due to lack of accountability.

Question 14

In communication, the _____ network is the most effective for teams handling complex tasks.

Accepted Answer

A) all channel 
B) circle 
C) Y 
D) wheel 
E) Y and wheel 
A) all channel 
B) circle 
C) Y 
D) wheel 
E) Y and wheel

Question 15

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

Accepted Answer

A) groupthink. 
B) social loafing. 
C) self-serving bias. 
D) social facilitation. 
E) framing effect. 
A) groupthink. 
B) social loafing. 
C) self-serving bias. 
D) social facilitation. 
E) framing effect.

Question 16

Daniel's team is working on a project to create an effective marketing campaign for a company that specializes in food processors.Daniel gathers all the necessary information to help his team understand the product and the desires and needs of the client.He then clearly explains the responsibilities of each member of the team.He is ensuring that his team has high:

Accepted Answer

A) decision informity. 
B) groupthink. 
C) hierarchical sensitivity. 
D) staff validity. 
E) action learning. 
A) decision informity. 
B) groupthink. 
C) hierarchical sensitivity. 
D) staff validity. 
E) action learning.

Question 17

With the help of a diagram explain the communication process.

Accepted Answer

For the diagram refer to figure 12-3 on

Question 18

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Accepted Answer

A) Task coordinator activities 
B) Scout activities 
C) Boundary spanning 
D) Motivating and confidence building 
E) Systems monitoring 
A) Task coordinator activities 
B) Scout activities 
C) Boundary spanning 
D) Motivating and confidence building 
E) Systems monitoring

Question 19

_____ is normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.

Accepted Answer

A) Team building 
B) Action learning 
C) Positional rotation 
D) Position building 
E) Personal clarification 
A) Team building 
B) Action learning 
C) Positional rotation 
D) Position building 
E) Personal clarification

Question 20

Which of the following are teamwork processes?

Accepted Answer

A) Nominal technique, social loafing, and staff validity 
B) Decision informity, staff validity, and hierarchical sensitivity 
C) Transactive memory, transformative memory, and social loafing 
D) Ambassador, task coordinator, and scout 
E) Transition, action, and interpersonal 
A) Nominal technique, social loafing, and staff validity 
B) Decision informity, staff validity, and hierarchical sensitivity 
C) Transactive memory, transformative memory, and social loafing 
D) Ambassador, task coordinator, and scout 
E) Transition, action, and interpersonal

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

When members of a team develop strong emotional bonds to other members of the team and to the team itself, it refers to _____, which tends to foster high levels of motivation and commitment to the team.

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Which of the following levels of cross-training involves team members observing how other members perform their roles?

Define teamwork process.Describe the three teamwork processes using examples.

Social loafing can hinder a team's effectiveness.

How are taskwork processes different from teamwork processes?

Motivating and confidence building, conflict management, and affect management are types of:

Describe the effects of teamwork processes on team performance and commitment.

When teams engage in decision making, their activities are focused on generating novel and useful ideas and solutions.

Brainstorming results in production blocking because:

In communication, the _____ network is the most effective for teams handling complex tasks.

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

With the help of a diagram explain the communication process.

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

_____ is normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.

Which of the following are teamwork processes?

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 12: Teams: Processes and Communication

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

When members of a team develop strong emotional bonds to other members of the team and to the team itself, it refers to _____, which tends to foster high levels of motivation and commitment to the team.

The team's strong belief that they can be effective across a variety of situations reflects which of the following?

Which of the following levels of cross-training involves team members observing how other members perform their roles?

Define teamwork process.Describe the three teamwork processes using examples.

Social loafing can hinder a team's effectiveness.

How are taskwork processes different from teamwork processes?

Motivating and confidence building, conflict management, and affect management are types of:

Describe the effects of teamwork processes on team performance and commitment.

When teams engage in decision making, their activities are focused on generating novel and useful ideas and solutions.

Brainstorming results in production blocking because:

In communication, the _____ network is the most effective for teams handling complex tasks.

When members of a team exert less effort when working on team tasks than they would if they worked alone on those same tasks, the phenomenon is called:

With the help of a diagram explain the communication process.

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

_____ is normally conducted by a consultant and intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification.

Which of the following are teamwork processes?

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters