Question 1

Team process training helps the team function and perform more effectively as an intact unit.

Accepted Answer

A) True 
 B)False

Question 2

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress.This is an example of poor _____.

Accepted Answer

A) systems monitoring 
B) affect management 
C) coordination 
D) mission analysis 
E) goal specification 
A) systems monitoring 
B) affect management 
C) coordination 
D) mission analysis 
E) goal specification

Question 3

Which of the following refers to the degree to which members of the team make useful recommendations to the leader?

Accepted Answer

A) Social loafing 
B) Staff validity 
C) Hierarchical sensitivity 
D) Groupthink 
E) Decision informity 
A) Social loafing 
B) Staff validity 
C) Hierarchical sensitivity 
D) Groupthink 
E) Decision informity

Question 4

Which two network structures fall between the extremes in terms of the level of centralization?

Accepted Answer

A) All channel and circle network 
B) Circle and wheel network 
C) Y and wheel network 
D) Circle and Y network 
E) All channel and wheel network 
A) All channel and circle network 
B) Circle and wheel network 
C) Y and wheel network 
D) Circle and Y network 
E) All channel and wheel network

Question 5

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at the winning idea.

Accepted Answer

A) True 
 B)False

Question 6

Many years ago, Sprint Telecommunications aired an advertisement intended to demonstrate the clarity of reception Sprint customers could expect.The ad showed a rancher, who had used a different company, complaining that he had ordered 100 oxen from his supplier and instead received 100 dachshunds.The mix-up was probably due to the presence of _____ is the communication process.

Accepted Answer

A) noise 
B) poor encoding 
C) poor medium choice 
D) improprer network choice 
E) process loss 
A) noise 
B) poor encoding 
C) poor medium choice 
D) improprer network choice 
E) process loss

Question 7

Training intended to develop transportable teamwork competencies focuses on and occurs in the context of an ongoing team experience.

Accepted Answer

A) True 
 B)False

Question 8

Systems monitoring and helping behaviors are examples of:

Accepted Answer

A) action processes. 
B) brainstorming processes. 
C) transactive memory processes. 
D) transition processes. 
E) interpersonal processes. 
A) action processes. 
B) brainstorming processes. 
C) transactive memory processes. 
D) transition processes. 
E) interpersonal processes.

Question 9

Mark, David, Tia, and Ashley are team members in a computer programming class.They have been assigned the task of creating a computerized payroll system.Mark and Tia worked very hard and created programs that worked well.David and Ashley, however, did not work as hard as they could and created programs with numerous errors.This resulted in a payroll system which could not be implemented.The team's poor performance that was a result of David and Ashley not doing their best can be termed as:

Accepted Answer

A) groupthink. 
B) synergy. 
C) social facilitation. 
D) hierarchical sensitivity. 
E) motivational loss. 
A) groupthink. 
B) synergy. 
C) social facilitation. 
D) hierarchical sensitivity. 
E) motivational loss.

Question 10

Which of the following is true about conflict resolution?

Accepted Answer

A) It coordinates and synchronizes activities among team members. 
B) It helps establish specific and difficult goals for the team. 
C) It understands communication networks. 
D) It can identify situations requiring participative problem solving. 
E) It can distinguish between desirable and undesirable conflict. 
A) It coordinates and synchronizes activities among team members. 
B) It helps establish specific and difficult goals for the team. 
C) It understands communication networks. 
D) It can identify situations requiring participative problem solving. 
E) It can distinguish between desirable and undesirable conflict.

Question 11

Which of the following refer(s) to the degree to which members believe that the team can be effective across a variety of situations and tasks?

Accepted Answer

A) Cohesion 
B) Mental models 
C) Groupthink 
D) Potency 
E) Boundary spanning 
A) Cohesion 
B) Mental models 
C) Groupthink 
D) Potency 
E) Boundary spanning

Question 12

Noise increases the effort that the communicators need to exert to make the communication process work.

Accepted Answer

A) True 
 B)False

Question 13

By making people write down ideas on their own, the nominal group technique increases social loafing and production blocking.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

Accepted Answer

A) Cohesion 
B) Mental models 
C) Groupthink 
D) Potency 
E) Boundary spanning 
A) Cohesion 
B) Mental models 
C) Groupthink 
D) Potency 
E) Boundary spanning

Question 15

According to researchers, a cohesive team is always a good team.

Accepted Answer

A) True 
 B)False

Question 16

The shallowest level of cross-training involves positional modeling.

Accepted Answer

A) True 
 B)False

Question 17

_____ processes are primarily important before and between periods of taskwork, whereas _____ processes are primarily important as the taskwork is being accomplished.

Accepted Answer

A) Mission analysis; scout activity 
B) Transition; action 
C) Scout activity; interpersonal 
D) Action; transition 
E) Interpersonal; transition 
A) Mission analysis; scout activity 
B) Transition; action 
C) Scout activity; interpersonal 
D) Action; transition 
E) Interpersonal; transition

Question 18

In a boundary-spanning process, the marketing team member who meets with an engineer to seek information about new materials is engaging in _____.

Accepted Answer

A) groupthink activities 
B) decision informity activities 
C) social loafing activities 
D) action processes 
E) scout activities 
A) groupthink activities 
B) decision informity activities 
C) social loafing activities 
D) action processes 
E) scout activities

Question 19

In organizational behavior, the phenomenon of a team delivering "less than the sum of their parts" can by explained by the term:

Accepted Answer

A) synergy. 
B) staff validity. 
C) hierarchical sensitivity. 
D) process loss. 
E) social facilitation. 
A) synergy. 
B) staff validity. 
C) hierarchical sensitivity. 
D) process loss. 
E) social facilitation.

Question 20

The team's high level of common understanding refers to which of the following?

Accepted Answer

A) Potency 
B) Cohesion 
C) Transactive memory 
D) Mental models 
E) Boundary spanning 
A) Potency 
B) Cohesion 
C) Transactive memory 
D) Mental models 
E) Boundary spanning

Team process training helps the team function and perform more effectively as an intact unit.

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress.This is an example of poor _____.

Which of the following refers to the degree to which members of the team make useful recommendations to the leader?

Which two network structures fall between the extremes in terms of the level of centralization?

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at the winning idea.

Training intended to develop transportable teamwork competencies focuses on and occurs in the context of an ongoing team experience.

Systems monitoring and helping behaviors are examples of:

Which of the following is true about conflict resolution?

Which of the following refer(s) to the degree to which members believe that the team can be effective across a variety of situations and tasks?

Noise increases the effort that the communicators need to exert to make the communication process work.

By making people write down ideas on their own, the nominal group technique increases social loafing and production blocking.

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

According to researchers, a cohesive team is always a good team.

The shallowest level of cross-training involves positional modeling.

_ processes are primarily important before and between periods of taskwork, whereas _ processes are primarily important as the taskwork is being accomplished.

In a boundary-spanning process, the marketing team member who meets with an engineer to seek information about new materials is engaging in _____.

In organizational behavior, the phenomenon of a team delivering "less than the sum of their parts" can by explained by the term:

The team's high level of common understanding refers to which of the following?

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 12: Teams: Processes and Communication

Team process training helps the team function and perform more effectively as an intact unit.

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress.This is an example of poor _____.

Which of the following refers to the degree to which members of the team make useful recommendations to the leader?

Which two network structures fall between the extremes in terms of the level of centralization?

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at the winning idea.

Training intended to develop transportable teamwork competencies focuses on and occurs in the context of an ongoing team experience.

Systems monitoring and helping behaviors are examples of:

Which of the following is true about conflict resolution?

Which of the following refer(s) to the degree to which members believe that the team can be effective across a variety of situations and tasks?

Noise increases the effort that the communicators need to exert to make the communication process work.

By making people write down ideas on their own, the nominal group technique increases social loafing and production blocking.

Which of the following refer(s) to the level of common understanding among team members with regard to important aspects of the team and its tasks?

According to researchers, a cohesive team is always a good team.

The shallowest level of cross-training involves positional modeling.

_____ processes are primarily important before and between periods of taskwork, whereas _____ processes are primarily important as the taskwork is being accomplished.

In a boundary-spanning process, the marketing team member who meets with an engineer to seek information about new materials is engaging in _____.

In organizational behavior, the phenomenon of a team delivering "less than the sum of their parts" can by explained by the term:

The team's high level of common understanding refers to which of the following?

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

_ processes are primarily important before and between periods of taskwork, whereas _ processes are primarily important as the taskwork is being accomplished.