Exam 11: Performance Evaluation Revisited: a Balanced Approach
Exam 1: Accounting As a Tool for Management162 Questions
Exam 2: Cost Behavior and Cost Estimation Summary of Questions by Objectives and Blooms Taxonomy173 Questions
Exam 3: Cost-Volume-Profit Analysis and Pricing Decisions146 Questions
Exam 4: Product Costs and Job Order Costing162 Questions
Exam 5: Planning and Forecasting195 Questions
Exam 6: Performance Evaluation: Variance Analysis191 Questions
Exam 7: Activity-Based Costing and Activity Based Management178 Questions
Exam 8: Using Accounting Information to Make Managerial Decisions189 Questions
Exam 9: Capital Budgeting171 Questions
Exam 10: Decentralizing and Performance Evaluation194 Questions
Exam 11: Performance Evaluation Revisited: a Balanced Approach171 Questions
Exam 12: Financial Statement Analysis169 Questions
Exam 13: Statement of Cash Flows163 Questions
Exam 14: Topic Focus: Process Costing68 Questions
Exam 15: Topic Focus Variable and Absorption Costing51 Questions
Exam 16: Topic Focus Standard Costing Systems42 Questions
Exam 17: Topic Focus Customer Profitability45 Questions
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Another way of evaluating a company's performance is to compare it to other companies.This is called benchmarking.
Required:
Explain benchmarking, including its definition, goal, and the items that benchmarking focuses on.
(Essay)
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A measure that provides managers with information they need to take timely,corrective action are referred to as
(Multiple Choice)
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Which of the following does not describe the learning and growth perspective?
(Multiple Choice)
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A balanced scorecard should include five to seven measures in each of four perspectives: Learning and growth,internal business processes,customer,and financial.
Required:
List five measures that relate to the financial perspective.
(Essay)
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Which of the following is an example of a lagging indicator?
(Multiple Choice)
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When using the balanced scorecard to monitor performance,which of the following perspectives is the foundation for improvement in all other areas?
(Multiple Choice)
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Direct materials variances,direct labor variances,return on investment,residual income and EVA are performance measures that are 

(Essay)
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Which of the following is a fifth perspective that some organizations add to the balanced scorecard?
(Multiple Choice)
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On January 4th,Stevens Manufacturing received an order for 30 uniforms.The following information pertained to that order.
Calculate the delivery cycle time.

(Multiple Choice)
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Benchmarking is about trying to achieve another company's metrics.
(True/False)
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When using the balanced scorecard to monitor performance,the financial perspective Answers which of the following questions?
(Multiple Choice)
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A visual display of the key measures related to an organization's operational goals and strategies is referred to as a
(Multiple Choice)
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Which of the following strategies relate to the learning and growth perspective?
(Multiple Choice)
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Which of the following is a measure that relates to the customer perspective?
(Multiple Choice)
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