Exam 5: Working in Teams

An effective team will spend time building credibility with important players in other parts of the organization and developing internal relationships,rather than developing key outside relationships.

Your supervisor has asked you to assess the effectiveness of all the divisional teams working within the organization.First,identify the key actions that can make a team ineffective.Then,identify the actions a manager or leader could take in order to ensure that trust and cohesiveness develop within the team.

Explain how groups are different from teams,in detail and with examples.Also explain why teams have become an essential part of the way businesses operate,with specific examples to support your views.