Exam 5: Working in Teams

At what stage of team development do members "test the waters" to determine what types of behaviours are acceptable?

A group that remains too long in the ________ stage may have less of an ability to complete the task because of interpersonal problems.

Temporary groups that have long periods of inertia interspersed with brief revolutionary changes brought about because of the team members' attention to deadlines follow the

The punctuated-equilibrium model characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members' awareness of time and deadlines.

"Well,I'd be willing to change if you provided some help on ..." is an example of the ________ role that builds and maintains a team.

SCENARIO 5-5 Claude is an executive member of his university's standing committee on employment equity.Since most members of the committee live in different cities,they use teleconferencing,videoconferencing,and email to conduct their meetings. -Referring to SCENARIO 5-5,the committee Claude serves on would be considered a

Ammad says,"Only we are responsible for achieving the group's goal,not the boss!" Ammad is describing his group as being a

When the team members are able to freely express their feelings on the tasks,as well as on the group's operation,the team has

The ________ stage of group development is characterized by close relationships and cohesiveness.

Which of the following functions would be considered a task-oriented role in a team?

While not all groups are teams,all teams can be considered groups.

Proper leadership can improve productivity and cohesiveness on diverse teams.

Erika,a team manager,thinks that the teams she manages are not very effective.They continually miss deadlines and have a higher-than-industry average of defects in the products they manufacture.Erika is thinking that she could improve the effectiveness of the teams she manages by looking at the context that the teams work in.This means that she would be examining

Management has found that teams are more ________ to changing events than are traditional departments or other forms of permanent groupings.

SCENARIO 5-4 You have been promoted to supervisor of a work team in your department.You remember from your OB course that high-performing teams are noted for the high-level of trust members have in one another.You also remember that researchers identified five dimensions that help build one's trustworthiness.In order to achieve high performance,you choose to focus on building trust among team members. -Referring to SCENARIO 5-4,one way in which you decide to build trust within your work team is by

When working in teams,the ________ suggests that getting past Phase 1,moving on to Phase 2,and then finally completing the task is a realistic sequence when describing group performance.

When her team experienced conflict while making a tough decision,Carrie often resorted to using humour as an effective way to reduce the conflict.This was an appropriate technique for Carrie to use.

Paraverbal cues are absent in virtual teams.

A group could be co-workers,friends meeting for lunch,or people standing at a bus stop.

Management has found that teams are more flexible and responsive to changing events than are traditional departments or other forms of permanent groupings.