Question 1

Evidence indicates that teams (such as self-managed teams)do not always need a leader.

Accepted Answer

A) True 
 B)False

Question 2

SCENARIO 5-5
Claude is an executive member of his university's standing committee on employment equity.Since most members of the committee live in different cities,they use teleconferencing,videoconferencing,and email to conduct their meetings.

-Referring to SCENARIO 5-5,one advantage associated with such an arrangement is

Accepted Answer

A) decreased efficiency. 
B) fewer nonverbal cues. 
C) less social rapport. 
D) increased electronic friendships. 
E) the reduced impact of time zones. 
A) decreased efficiency. 
B) fewer nonverbal cues. 
C) less social rapport. 
D) increased electronic friendships. 
E) the reduced impact of time zones.

Question 3

For a team to perform effectively,team members must possess three types of skills: technical expertise;problem-solving and decision-making skills;and interpersonal skills.

Accepted Answer

A) True 
 B)False

Question 4

Lee has come to you for some advice on ensuring that the virtual team she is managing is functioning effectively.You suggest that Lee

Accepted Answer

A) discourage team members from providing any personal information. 
B) let team members establish their own rules for communication. 
C) minimize visual forms of communication. 
D) discourage informal,offline communication. 
E) allow time for socializing and chit-chat online 
A) discourage team members from providing any personal information. 
B) let team members establish their own rules for communication. 
C) minimize visual forms of communication. 
D) discourage informal,offline communication. 
E) allow time for socializing and chit-chat online

Question 5

Evidence suggests that individual personalities play a part in how effective teams are.It has been found that mixing both conscientious and not-so conscientious members

Accepted Answer

A) tends to strengthen those who are initially less conscientious. 
B) tends to lower team performance. 
C) tends to strengthen the entire team,as all learn how to work in order to advance the team. 
D) tends to receive higher managerial ratings for team performance at the end of the task. 
E) tends to lead the team to outperform those teams who have only conscientious team members. 
A) tends to strengthen those who are initially less conscientious. 
B) tends to lower team performance. 
C) tends to strengthen the entire team,as all learn how to work in order to advance the team. 
D) tends to receive higher managerial ratings for team performance at the end of the task. 
E) tends to lead the team to outperform those teams who have only conscientious team members.

Question 6

SCENARIO 5-2
As a consultant who specializes in group dynamics,you are observing Stack Inc.'s self-managed teams,which are in different stages of development.Stack is a medium-sized manufacturing business with a diversity of employees at all levels.You have labelled the teams A,B,C,D,and E.

-Referring to SCENARIO 5-2,the members of Team A are meeting and focused on setting their formal norms and clarifying expectations for the work to be done.This team seems to be in the _____________ stage.

Accepted Answer

A) forming 
B) storming 
C) adjourning 
D) performing 
E) norming 
A) forming 
B) storming 
C) adjourning 
D) performing 
E) norming

Question 7

The heterogeneity of teams refers to their diversity.

Accepted Answer

A) True 
 B)False

Question 8

Ellen's team is functioning effectively.In her opinion,the reason why is that the team includes some team players who emphasize attention to the task,goal setting,and the process,and other team players who question how the team is functioning.She is thus attributing her team's success to

Accepted Answer

A) norming. 
B) performing. 
C) uncivilized disagreement. 
D) style diversity. 
E) shared leadership. 
A) norming. 
B) performing. 
C) uncivilized disagreement. 
D) style diversity. 
E) shared leadership.

Question 9

Tori often noticed that the virtual team that she was a member of had difficulty bonding.This is typical of such teams.

Accepted Answer

A) True 
 B)False

Question 10

The question "What do others expect of me?" relates to the ________ stage of team development.

Accepted Answer

A) forming 
B) norming 
C) storming 
D) performing 
E) adjourning 
A) forming 
B) norming 
C) storming 
D) performing 
E) adjourning

Question 11

Evidence suggests that teams outperform individuals when the task being done requires

Accepted Answer

A) synopsis. 
B) multiple skills. 
C) fewer skills,which leads to higher efficiency. 
D) simple skills. 
E) completion within a tight time frame. 
A) synopsis. 
B) multiple skills. 
C) fewer skills,which leads to higher efficiency. 
D) simple skills. 
E) completion within a tight time frame.

Question 12

Helping one another understand the ideas and suggestions that come up in the group is known as

Accepted Answer

A) encouraging. 
B) clarifying. 
C) compromising. 
D) summarizing. 
E) gatekeeping. 
A) encouraging. 
B) clarifying. 
C) compromising. 
D) summarizing. 
E) gatekeeping.

Question 13

Studying the stages of group development can help us

Accepted Answer

A) address anxieties about working in groups. 
B) provide direction to individuals for performance. 
C) determine cost-effective operations. 
D) determine intrinsic motivating factors. 
E) broaden the scope of strategic planning. 
A) address anxieties about working in groups. 
B) provide direction to individuals for performance. 
C) determine cost-effective operations. 
D) determine intrinsic motivating factors. 
E) broaden the scope of strategic planning.

Question 14

Now that teams have become more common in the workplace,research proves that they are useful for all tasks in an organization.

Accepted Answer

A) True 
 B)False

Question 15

All team members must engage in social loafing to develop team cohesiveness and function effectively.

Accepted Answer

A) True 
 B)False

Question 16

Teams experience two types of cohesiveness: socio-emotional and instrumental.

Accepted Answer

A) True 
 B)False

Question 17

Tori has noticed that the members of the virtual team she works with are having difficulty bonding.This is typical of such teams.

Accepted Answer

A) True 
 B)False

Question 18

According to the punctuated-equilibrium model,once a group's direction is set,it is re-examined frequently in the first half of the group's life and is likely to be altered.

Accepted Answer

A) True 
 B)False

Question 19

SCENARIO 5-4
You have been promoted to supervisor of a work team in your department.You remember from your OB course that high-performing teams are noted for the high-level of trust members have in one another.You also remember that researchers identified five dimensions that help build one's trustworthiness.In order to achieve high performance,you choose to focus on building trust among team members.

-Referring to SCENARIO 5-4,you find that one member of the team is unpredictable,unreliable,and says one thing but does another.Which dimension of trust does she need to improve on?

Accepted Answer

A) integrity 
B) consistency 
C) openness 
D) responsibility 
E) loyalty 
A) integrity 
B) consistency 
C) openness 
D) responsibility 
E) loyalty

Question 20

Team conflict can be reduced by developing multiple alternatives on issues.

Accepted Answer

A) True 
 B)False

Evidence indicates that teams (such as self-managed teams)do not always need a leader.

For a team to perform effectively,team members must possess three types of skills: technical expertise;problem-solving and decision-making skills;and interpersonal skills.

Lee has come to you for some advice on ensuring that the virtual team she is managing is functioning effectively.You suggest that Lee

Evidence suggests that individual personalities play a part in how effective teams are.It has been found that mixing both conscientious and not-so conscientious members

The heterogeneity of teams refers to their diversity.

Ellen's team is functioning effectively.In her opinion,the reason why is that the team includes some team players who emphasize attention to the task,goal setting,and the process,and other team players who question how the team is functioning.She is thus attributing her team's success to

Tori often noticed that the virtual team that she was a member of had difficulty bonding.This is typical of such teams.

The question "What do others expect of me?" relates to the ________ stage of team development.

Evidence suggests that teams outperform individuals when the task being done requires

Helping one another understand the ideas and suggestions that come up in the group is known as

Studying the stages of group development can help us

Now that teams have become more common in the workplace,research proves that they are useful for all tasks in an organization.

All team members must engage in social loafing to develop team cohesiveness and function effectively.

Teams experience two types of cohesiveness: socio-emotional and instrumental.

Tori has noticed that the members of the virtual team she works with are having difficulty bonding.This is typical of such teams.

According to the punctuated-equilibrium model,once a group's direction is set,it is re-examined frequently in the first half of the group's life and is likely to be altered.

Team conflict can be reduced by developing multiple alternatives on issues.

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Their Effects in the Workplace

Motivating Self and Others

Communication, conflict, and Negotiation

Power and Politics

Leadership

Decision Making,creativity and Ethics

Organizational Culture and Change

Filters

Exam 5: Working in Teams

Evidence indicates that teams (such as self-managed teams)do not always need a leader.

For a team to perform effectively,team members must possess three types of skills: technical expertise;problem-solving and decision-making skills;and interpersonal skills.

Lee has come to you for some advice on ensuring that the virtual team she is managing is functioning effectively.You suggest that Lee

Evidence suggests that individual personalities play a part in how effective teams are.It has been found that mixing both conscientious and not-so conscientious members

The heterogeneity of teams refers to their diversity.

Ellen's team is functioning effectively.In her opinion,the reason why is that the team includes some team players who emphasize attention to the task,goal setting,and the process,and other team players who question how the team is functioning.She is thus attributing her team's success to

Tori often noticed that the virtual team that she was a member of had difficulty bonding.This is typical of such teams.

The question "What do others expect of me?" relates to the ________ stage of team development.

Evidence suggests that teams outperform individuals when the task being done requires

Helping one another understand the ideas and suggestions that come up in the group is known as

Studying the stages of group development can help us

Now that teams have become more common in the workplace,research proves that they are useful for all tasks in an organization.

All team members must engage in social loafing to develop team cohesiveness and function effectively.

Teams experience two types of cohesiveness: socio-emotional and instrumental.

Tori has noticed that the members of the virtual team she works with are having difficulty bonding.This is typical of such teams.

According to the punctuated-equilibrium model,once a group's direction is set,it is re-examined frequently in the first half of the group's life and is likely to be altered.

Team conflict can be reduced by developing multiple alternatives on issues.

What Is Organizational Behaviour

Perception, personality, and Emotions

Values, attitudes, and Their Effects in the Workplace

Motivating Self and Others

Communication, conflict, and Negotiation

Power and Politics

Leadership

Decision Making,creativity and Ethics

Organizational Culture and Change

Filters