Question 1

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Accepted Answer

A)  retention. 
B)  performance. 
C)  morale. 
D)  communication. 
A)  retention. 
B)  performance. 
C)  morale. 
D)  communication. C

Question 2

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Accepted Answer

A)  encourage employees to offer ideas, ask questions, and express concerns 
B)  encourage widespread sharing of information from various sources 
C)  utilize technology that fosters tighter controls 
D)  encourage collaborative decision-making and the sharing of best practices 
A)  encourage employees to offer ideas, ask questions, and express concerns 
B)  encourage widespread sharing of information from various sources 
C)  utilize technology that fosters tighter controls 
D)  encourage collaborative decision-making and the sharing of best practices C

Question 3

Former CEO of Check Point Software Technologies,Deborah Triant,says that debating is easy,listening with an open mind is not.She says that the worst thing a leader can do in the decision-making process is to voice an opinion before anyone else can.This is an example of a ________ skill.

Accepted Answer

A)  design 
B)  organization 
C)  social 
D)  motivated 
A)  design 
B)  organization 
C)  social 
D)  motivated C

Question 4

This legal act provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.

Accepted Answer

A)  Taft-Hartley Act 
B)  National Labor Relations Act 
C)  Sarbanes-Oxley Act 
D)  Norris-La Guardia Act 
A)  Taft-Hartley Act 
B)  National Labor Relations Act 
C)  Sarbanes-Oxley Act 
D)  Norris-La Guardia Act

Question 5

According to the former CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?

Accepted Answer

A)  Communicating an image of the future that draws people in and speaks to them 
B)  Putting systems in place for training 
C)  Find the resources for the necessary educational training 
D)  Getting the shareholders to agree with the CEO 
A)  Communicating an image of the future that draws people in and speaks to them 
B)  Putting systems in place for training 
C)  Find the resources for the necessary educational training 
D)  Getting the shareholders to agree with the CEO

Question 6

Effective leadership is like a three-legged stool.Which of the following is not represented by one of the stool legs?

Accepted Answer

A)  maintaining the status quo 
B)  nurturing a culture dedicated to excellence and ethical behavior 
C)  setting a direction 
D)  designing the organization 
A)  maintaining the status quo 
B)  nurturing a culture dedicated to excellence and ethical behavior 
C)  setting a direction 
D)  designing the organization

Question 7

In the integrity-based approach to ethics management,the objective is to

Accepted Answer

A)  conform with externally imposed standards. 
B)  prevent criminal misconduct. 
C)  enable responsible conduct. 
D)  reduce discretion, training, controls, audits, and penalties. 
A)  conform with externally imposed standards. 
B)  prevent criminal misconduct. 
C)  enable responsible conduct. 
D)  reduce discretion, training, controls, audits, and penalties.

Question 8

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Accepted Answer

A)  bonuses and penalties 
B)  job descriptions 
C)  assessment and penalties 
D)  reward and evaluation systems 
A)  bonuses and penalties 
B)  job descriptions 
C)  assessment and penalties 
D)  reward and evaluation systems

Question 9

Poor organizational design by leaders can result in all the following except

Accepted Answer

A)  lack of understanding of responsibility and accountability among managers. 
B)  inadequate or inappropriate budgeting and control systems. 
C)  reward systems that do not motivate individuals toward desired organizational goals. 
D)  teams, systems, and organizational processes that facilitate implementation. 
A)  lack of understanding of responsibility and accountability among managers. 
B)  inadequate or inappropriate budgeting and control systems. 
C)  reward systems that do not motivate individuals toward desired organizational goals. 
D)  teams, systems, and organizational processes that facilitate implementation.

Question 10

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

Accepted Answer

A)  policies; procedures; values 
B)  values; organizational design; employees 
C)  suppliers; customers; governmental agencies 
D)  current employees; potential employees; future employees 
A)  policies; procedures; values 
B)  values; organizational design; employees 
C)  suppliers; customers; governmental agencies 
D)  current employees; potential employees; future employees

Question 11

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Accepted Answer

A)  vested interests in the status quo 
B)  personal time constraints 
C)  behavioral barrier 
D)  systemic barrier 
A)  vested interests in the status quo 
B)  personal time constraints 
C)  behavioral barrier 
D)  systemic barrier

Question 12

Leaders risk creating a culture of fear and micromanagement if they

Accepted Answer

A)  create personal connections with their people through frequent unannounced visits. 
B)  express their passion frequently. 
C)  keep their workforce motivated. 
D)  recognize the opinions of others so that they feel valued. 
A)  create personal connections with their people through frequent unannounced visits. 
B)  express their passion frequently. 
C)  keep their workforce motivated. 
D)  recognize the opinions of others so that they feel valued.

Question 13

Which two components of emotional intelligence (EI)deal with the personal ability to manage relationships with others?

Accepted Answer

A)  motivation and self-awareness 
B)  self-regulation and empathy 
C)  empathy and social skill 
D)  motivation and empathy 
A)  motivation and self-awareness 
B)  self-regulation and empathy 
C)  empathy and social skill 
D)  motivation and empathy

Question 14

In organizations,ethical behavior must start with ________ before ________ can be expected to perform accordingly.

Accepted Answer

A)  the employees; the shareholders 
B)  the shareholders; the leader 
C)  the leader; the employees 
D)  the leader; the shareholders 
A)  the employees; the shareholders 
B)  the shareholders; the leader 
C)  the leader; the employees 
D)  the leader; the shareholders

Question 15

Which of the following is an important characteristic of a leader?

Accepted Answer

A)  strives to maintain the status quo 
B)  goal-oriented 
C)  reactive 
D)  focused on past performance 
A)  strives to maintain the status quo 
B)  goal-oriented 
C)  reactive 
D)  focused on past performance

Question 16

In order to create an environment where employees can achieve their potential as they move the organization towards its goals,the manager role needs to be that of

Accepted Answer

A)  resource allocator. 
B)  resource controller. 
C)  a flexible resource. 
D)  an advocator of the status quo. 
A)  resource allocator. 
B)  resource controller. 
C)  a flexible resource. 
D)  an advocator of the status quo.

Question 17

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Accepted Answer

A)  self-aware 
B)  self-regulators 
C)  socially skilled 
D)  motivated 
A)  self-aware 
B)  self-regulators 
C)  socially skilled 
D)  motivated

Question 18

According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI).CEOs with high EI excel in all of the following except

Accepted Answer

A)  managing relationships. 
B)  influencing people. 
C)  forging alliances inside and outside the firm. 
D)  ability to discourage outside stakeholders. 
A)  managing relationships. 
B)  influencing people. 
C)  forging alliances inside and outside the firm. 
D)  ability to discourage outside stakeholders.

Question 19

In the compliance-based approach to ethics management,leadership is driven by

Accepted Answer

A)  management with input from functional staff. 
B)  management with input from shareholders. 
C)  the legal office. 
D)  the government. 
A)  management with input from functional staff. 
B)  management with input from shareholders. 
C)  the legal office. 
D)  the government.

Question 20

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Accepted Answer

A) True 
 B)False

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Former CEO of Check Point Software Technologies,Deborah Triant,says that debating is easy,listening with an open mind is not.She says that the worst thing a leader can do in the decision-making process is to voice an opinion before anyone else can.This is an example of a ________ skill.

This legal act provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.

According to the former CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?

Effective leadership is like a three-legged stool.Which of the following is not represented by one of the stool legs?

In the integrity-based approach to ethics management,the objective is to

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Poor organizational design by leaders can result in all the following except

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ,,and .

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Leaders risk creating a culture of fear and micromanagement if they

Which two components of emotional intelligence (EI)deal with the personal ability to manage relationships with others?

In organizations,ethical behavior must start with before can be expected to perform accordingly.

Which of the following is an important characteristic of a leader?

In order to create an environment where employees can achieve their potential as they move the organization towards its goals,the manager role needs to be that of

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI).CEOs with high EI excel in all of the following except

In the compliance-based approach to ethics management,leadership is driven by

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firm's Intellectual Assets: Moving Beyond a Firm's Tangible Resources

Business-level Strategy: Creating and Sustaining Competitive Advantages

Corporate-level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Former CEO of Check Point Software Technologies,Deborah Triant,says that debating is easy,listening with an open mind is not.She says that the worst thing a leader can do in the decision-making process is to voice an opinion before anyone else can.This is an example of a ________ skill.

This legal act provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.

According to the former CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?

Effective leadership is like a three-legged stool.Which of the following is not represented by one of the stool legs?

In the integrity-based approach to ethics management,the objective is to

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Poor organizational design by leaders can result in all the following except

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Leaders risk creating a culture of fear and micromanagement if they

Which two components of emotional intelligence (EI)deal with the personal ability to manage relationships with others?

In organizations,ethical behavior must start with ________ before ________ can be expected to perform accordingly.

Which of the following is an important characteristic of a leader?

In order to create an environment where employees can achieve their potential as they move the organization towards its goals,the manager role needs to be that of

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI).CEOs with high EI excel in all of the following except

In the compliance-based approach to ethics management,leadership is driven by

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firm's Intellectual Assets: Moving Beyond a Firm's Tangible Resources

Business-level Strategy: Creating and Sustaining Competitive Advantages

Corporate-level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ,,and .

In organizations,ethical behavior must start with before can be expected to perform accordingly.