Question 1

____ ___________ is the degree to which an employee successfully fulfills the factors included in the job description.

Accepted Answer

The answer of ____ ___________ is the degree to which...

Question 2

Whistleblowers,or people who report wrongdoing,tend to be those who have very high levels of commitment to a company.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an issue to keep in mind with regard to maintaining an ethical environment in an organization?

Accepted Answer

A) Monitoring employee online activity is a good way of creating an ethical climate. 
B) Use of video cameras in the workplace will make employees feel the firm cares about ethics. 
C) High levels of employee monitoring increases citizenship behaviors. 
D) Monitoring employees may increase ethical compliance but may create a culture of mistrust. 
A) Monitoring employee online activity is a good way of creating an ethical climate. 
B) Use of video cameras in the workplace will make employees feel the firm cares about ethics. 
C) High levels of employee monitoring increases citizenship behaviors. 
D) Monitoring employees may increase ethical compliance but may create a culture of mistrust.

Question 4

Discuss the impact stress has on turnover in a firm.

Accepted Answer

Stress can cause employees to

Question 5

Agnes is so frustrated.This morning she called a meeting for 9 o'clock sharp to discuss the new product launch.Though most of the key players were on time,Kim and Nelson were both 25 minutes late,making some excuses about how they had to make an important call before either could attend.That made four meetings in a row when they were late.What can you do? Other members at the meeting are getting frustrated too as you have to repeat information and re-explain key points.

Accepted Answer

First,find out why they are late.Are the

Question 6

The tendency to experience positive moods more often than negative ones is _________ _____________ ______________.

Accepted Answer

positive a

Question 7

SAS Institute's commitment to its employees is demonstrated through which of the following practices?

Accepted Answer

A) Results-oriented pay structures. 
B) Regular administration of employee satisfaction surveys in which employees provide important feedback. 
C) Matching perks for employees offered by other similar organizations. 
D) Paying employees below market salaries but offering additional perks. 
A) Results-oriented pay structures. 
B) Regular administration of employee satisfaction surveys in which employees provide important feedback. 
C) Matching perks for employees offered by other similar organizations. 
D) Paying employees below market salaries but offering additional perks.

Question 8

The most powerful influence on job performance is general mental ability.

Accepted Answer

A) True 
 B)False

Question 9

Research on absenteeism indicates which of the following statements to be accurate?

Accepted Answer

A) Negative work attitudes can result in absenteeism. 
B) Older individuals,because they are more likely to have health problems,are more likely to be absent from work. 
C) Employees who are permitted to manage their work schedules with regard to time at the company are more likely to be absent. 
D) Absenteeism saves organizations money because the company does not have to pay employees who are absent from their jobs. 
A) Negative work attitudes can result in absenteeism. 
B) Older individuals,because they are more likely to have health problems,are more likely to be absent from work. 
C) Employees who are permitted to manage their work schedules with regard to time at the company are more likely to be absent. 
D) Absenteeism saves organizations money because the company does not have to pay employees who are absent from their jobs.

Question 10

Workforce satisfaction is related to

Accepted Answer

A) greater customer loyalty. 
B) more absenteeism. 
C) reduced team cohesion. 
D) more accidents in the workplace. 
A) greater customer loyalty. 
B) more absenteeism. 
C) reduced team cohesion. 
D) more accidents in the workplace.

Question 11

Mateo is a 22-year-old accountant working in his first job at a major accounting firm in Philadelphia.When he is home in Virginia for a visit,he sits down for a chat with his father,who is a human resource director at a large manufacturing firm.Mateo tells his father how unhappy he is that he chose to work for the Philadelphia firm.As he does his job,he realizes this is not what he wants to do for the rest of his life.What advice can dad provide him to help him be a happier worker?

Accepted Answer

First,be positive.Any experience is a le

Question 12

In organizations that have a pay-for-performance system,overall turnover level will be lower.

Accepted Answer

A) True 
 B)False

Question 13

SAS Institute advocates its employees create work/life balance by suggesting,"If you are working more than eight hours,you are just adding bugs."

Accepted Answer

A) True 
 B)False

Question 14

Employees are happier at work if they are socially accepted in their work groups.

Accepted Answer

A) True 
 B)False

Question 15

Young people exhibit higher citizenship behaviors than older people.

Accepted Answer

A) True 
 B)False

Question 16

Give an example of how a psychological contract between an employee and a firm could be breached.

Accepted Answer

When employees do not get what they expe

Question 17

Age is positively related to both frequency and duration of absenteeism.

Accepted Answer

A) True 
 B)False

Question 18

Helping new employees and working voluntary overtime are examples of ______________ _____________ ____________.

Accepted Answer

organizati

Question 19

Job satisfaction can be fully explained by the work environment.

Accepted Answer

A) True 
 B)False

Question 20

With regard to age,________ employees are less likely to be absent from work.

Accepted Answer

The answer of With regard to age,________ employees are less...

_______ is the degree to which an employee successfully fulfills the factors included in the job description.

Whistleblowers,or people who report wrongdoing,tend to be those who have very high levels of commitment to a company.

Which of the following is an issue to keep in mind with regard to maintaining an ethical environment in an organization?

Discuss the impact stress has on turnover in a firm.

The tendency to experience positive moods more often than negative ones is ___ _ ________.

SAS Institute's commitment to its employees is demonstrated through which of the following practices?

The most powerful influence on job performance is general mental ability.

Research on absenteeism indicates which of the following statements to be accurate?

Workforce satisfaction is related to

In organizations that have a pay-for-performance system,overall turnover level will be lower.

SAS Institute advocates its employees create work/life balance by suggesting,"If you are working more than eight hours,you are just adding bugs."

Employees are happier at work if they are socially accepted in their work groups.

Young people exhibit higher citizenship behaviors than older people.

Give an example of how a psychological contract between an employee and a firm could be breached.

Age is positively related to both frequency and duration of absenteeism.

Helping new employees and working voluntary overtime are examples of ________ _ ______.

Job satisfaction can be fully explained by the work environment.

With regard to age,________ employees are less likely to be absent from work.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

____ ___________ is the degree to which an employee successfully fulfills the factors included in the job description.

Whistleblowers,or people who report wrongdoing,tend to be those who have very high levels of commitment to a company.

Which of the following is an issue to keep in mind with regard to maintaining an ethical environment in an organization?

Discuss the impact stress has on turnover in a firm.

The tendency to experience positive moods more often than negative ones is _________ _____________ ______________.

SAS Institute's commitment to its employees is demonstrated through which of the following practices?

The most powerful influence on job performance is general mental ability.

Research on absenteeism indicates which of the following statements to be accurate?

Workforce satisfaction is related to

In organizations that have a pay-for-performance system,overall turnover level will be lower.

SAS Institute advocates its employees create work/life balance by suggesting,"If you are working more than eight hours,you are just adding bugs."

Employees are happier at work if they are socially accepted in their work groups.

Young people exhibit higher citizenship behaviors than older people.

Give an example of how a psychological contract between an employee and a firm could be breached.

Age is positively related to both frequency and duration of absenteeism.

Helping new employees and working voluntary overtime are examples of ______________ _____________ ____________.

Job satisfaction can be fully explained by the work environment.

With regard to age,________ employees are less likely to be absent from work.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

_______ is the degree to which an employee successfully fulfills the factors included in the job description.

The tendency to experience positive moods more often than negative ones is ___ _ ________.

Helping new employees and working voluntary overtime are examples of ________ _ ______.