Question 1

There is a high degree of overlap between job satisfaction and organizational commitment.

Accepted Answer

A) True 
 B)False

Question 2

Work-family conflict tends to lower job satisfaction in collectivistic cultures.

Accepted Answer

A) True 
 B)False

Question 3

The worst person to conduct an exit interview is the _________ of the departing employee.

Accepted Answer

The answer of The worst person to conduct an exit...

Question 4

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Accepted Answer

A) Attitudes always predict behavior in the work environment. 
B) People with negative work attitudes never perform well. 
C) Personality and organizational citizenship are the two key attitudes that are the most relevant to important outcomes in the work environment. 
D) Maintenance of the psychological contract helps develop organizational commitment. 
A) Attitudes always predict behavior in the work environment. 
B) People with negative work attitudes never perform well. 
C) Personality and organizational citizenship are the two key attitudes that are the most relevant to important outcomes in the work environment. 
D) Maintenance of the psychological contract helps develop organizational commitment.

Question 5

Research suggests which of the following relationships between performance and turnover?

Accepted Answer

A) Pay-for-performance systems have no impact on an employee's likelihood to turnover. 
B) The establishment of a pay-for-performance system in a company guarantees that high performers will stay in the firm. 
C) In general,good performers are more likely to leave a firm than poor performers because other firms readily recognize their skills and actively seek their employment. 
D) Poor performers are more likely to quit their jobs compared to high performers. 
A) Pay-for-performance systems have no impact on an employee's likelihood to turnover. 
B) The establishment of a pay-for-performance system in a company guarantees that high performers will stay in the firm. 
C) In general,good performers are more likely to leave a firm than poor performers because other firms readily recognize their skills and actively seek their employment. 
D) Poor performers are more likely to quit their jobs compared to high performers.

Question 6

Which of the following factors contribute to job satisfaction?

Accepted Answer

A) personality. 
B) job characteristics. 
C) work/life balance. 
D) all of the above. 
A) personality. 
B) job characteristics. 
C) work/life balance. 
D) all of the above.

Question 7

When an employee is treated well,he wants to reciprocate,so he performs his job more effectively.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is true of organizational commitment?

Accepted Answer

A) There is very little overlap with job satisfaction. 
B) Organizational commitment is a strong predictor of performance. 
C) Those with high organizational commitment are absent less often than those who are not so committed. 
D) Relationships at work have little influence on organizational behavior. 
A) There is very little overlap with job satisfaction. 
B) Organizational commitment is a strong predictor of performance. 
C) Those with high organizational commitment are absent less often than those who are not so committed. 
D) Relationships at work have little influence on organizational behavior.

Question 9

People with positive affective dispositions tend to be more satisfied with their jobs.

Accepted Answer

A) True 
 B)False

Question 10

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

Accepted Answer

General me

Question 11

Firms with "sick leave" policies tend to have more individuals with unscheduled absences than those with "personal day off" policies.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following factors is considered a major predictor of organizational citizenship behaviors?

Accepted Answer

A) general mental abilities 
B) positive work attitudes 
C) stress 
D) poor performance 
A) general mental abilities 
B) positive work attitudes 
C) stress 
D) poor performance

Question 13

The primary reason for employee turnover is

Accepted Answer

A) gender. 
B) work attitudes. 
C) age. 
D) general mental abilities. 
A) gender. 
B) work attitudes. 
C) age. 
D) general mental abilities.

Question 14

Organizational citizenship behaviors include all of the following EXCEPT

Accepted Answer

A) working voluntary overtime. 
B) assisting new employees. 
C) speaking positively about the organization. 
D) performing the duties in one's job description. 
A) working voluntary overtime. 
B) assisting new employees. 
C) speaking positively about the organization. 
D) performing the duties in one's job description.

Question 15

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Accepted Answer

The motivation/behavior link with regard

Question 16

Organizational commitment refers to

Accepted Answer

A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits. 
A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits.

Question 17

The relationship between positive work attitudes and behavior is clear.

Accepted Answer

A) True 
 B)False

Question 18

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Accepted Answer

Pay for performance systems can have a p

Question 19

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

Accepted Answer

A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is personality. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Younger people tend to exhibit stronger citizenship behaviors than older people. 
A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is personality. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Younger people tend to exhibit stronger citizenship behaviors than older people.

Question 20

A happy worker is always a productive worker.

Accepted Answer

A) True 
 B)False

There is a high degree of overlap between job satisfaction and organizational commitment.

Work-family conflict tends to lower job satisfaction in collectivistic cultures.

The worst person to conduct an exit interview is the _________ of the departing employee.

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Research suggests which of the following relationships between performance and turnover?

Which of the following factors contribute to job satisfaction?

When an employee is treated well,he wants to reciprocate,so he performs his job more effectively.

Which of the following statements is true of organizational commitment?

People with positive affective dispositions tend to be more satisfied with their jobs.

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

Firms with "sick leave" policies tend to have more individuals with unscheduled absences than those with "personal day off" policies.

Which of the following factors is considered a major predictor of organizational citizenship behaviors?

The primary reason for employee turnover is

Organizational citizenship behaviors include all of the following EXCEPT

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Organizational commitment refers to

The relationship between positive work attitudes and behavior is clear.

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

A happy worker is always a productive worker.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

There is a high degree of overlap between job satisfaction and organizational commitment.

Work-family conflict tends to lower job satisfaction in collectivistic cultures.

The worst person to conduct an exit interview is the _________ of the departing employee.

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Research suggests which of the following relationships between performance and turnover?

Which of the following factors contribute to job satisfaction?

When an employee is treated well,he wants to reciprocate,so he performs his job more effectively.

Which of the following statements is true of organizational commitment?

People with positive affective dispositions tend to be more satisfied with their jobs.

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

Firms with "sick leave" policies tend to have more individuals with unscheduled absences than those with "personal day off" policies.

Which of the following factors is considered a major predictor of organizational citizenship behaviors?

The primary reason for employee turnover is

Organizational citizenship behaviors include all of the following EXCEPT

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Organizational commitment refers to

The relationship between positive work attitudes and behavior is clear.

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

A happy worker is always a productive worker.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters