Question 1

Briefly describe differences in job attitudes held around the world.

Accepted Answer

A study looking at 20 countries found that only in individualistic cultures did work/family conflict lower job satisfaction.In collectivist cultures,the bonds created between coworkers counter the sacrifices they make to work,so they are not dissatisfied. Autonomy and empowerment are clearly valued in the United States,but empowerment,when instituted in India,led to lower job satisfaction.

Question 2

Which of the following factors is not a predictor of organizational citizenship behaviors?

Accepted Answer

A) abilities 
B) personality 
C) positive work attitudes 
D) age of the employee 
A) abilities 
B) personality 
C) positive work attitudes 
D) age of the employee A

Question 3

With regard to age,___________ individuals are better citizens.

Accepted Answer

older

Question 4

_______ ____________ is vagueness as to what job responsibilities are in the job.

Accepted Answer

The answer of _______ ____________ is vagueness as to what...

Question 5

Companies track employee work attitudes through

Accepted Answer

A) performance evaluation interviews. 
B) attitude surveys. 
C) employee suggestions. 
D) overhearing workplace conversations. 
A) performance evaluation interviews. 
B) attitude surveys. 
C) employee suggestions. 
D) overhearing workplace conversations.

Question 6

Which of the following scenarios is likely to produce low levels of citizenship behaviors?

Accepted Answer

A) Maria is an agreeable,conscientious employee of a large conglomerate. 
B) Randall's boss is extremely family-oriented and recently allowed him to leave work early to attend his son's after-school soccer game. 
C) Horatio is a young engineer with negative affectivity. 
D) Jennifer is a devoted employee who is happy at her work. 
A) Maria is an agreeable,conscientious employee of a large conglomerate. 
B) Randall's boss is extremely family-oriented and recently allowed him to leave work early to attend his son's after-school soccer game. 
C) Horatio is a young engineer with negative affectivity. 
D) Jennifer is a devoted employee who is happy at her work.

Question 7

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

Accepted Answer

General me

Question 8

There is a high overlap between job satisfaction and organizational commitment.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the impact stress has on turnover in a firm.

Accepted Answer

Stress can cause employees to

Question 10

The worst person to conduct an exit interview is the _________ __________ __________.

Accepted Answer

departing

Question 11

Which of the following statements regarding age and turnover is FALSE?

Accepted Answer

A) Programming opportunities offered to new hires,such as orientation,can reduce the turnover of this group. 
B) Younger individuals are more likely to turnover than older individuals. 
C) Individuals who have been on the job only a short period of time are unlikely to turnover because they just got the job. 
D) Younger individuals have an easier time,overall,leaving a job than older individuals. 
A) Programming opportunities offered to new hires,such as orientation,can reduce the turnover of this group. 
B) Younger individuals are more likely to turnover than older individuals. 
C) Individuals who have been on the job only a short period of time are unlikely to turnover because they just got the job. 
D) Younger individuals have an easier time,overall,leaving a job than older individuals.

Question 12

Person/job fit and person/organization fit are positively related to job satisfaction.

Accepted Answer

A) True 
 B)False

Question 13

When an ethical climate exists at a firm,studies suggest all of the following EXCEPT

Accepted Answer

A) people are less likely to want to leave the firm. 
B) people are likely to only perform the duties of their job description because they do not want to engage in anything that will upset the balance of the ethical situation in place. 
C) people are happier at work. 
D) people are more committed to the firm. 
A) people are less likely to want to leave the firm. 
B) people are likely to only perform the duties of their job description because they do not want to engage in anything that will upset the balance of the ethical situation in place. 
C) people are happier at work. 
D) people are more committed to the firm.

Question 14

Which of the following statements regarding the predictors of organizational citizenship behaviors is FALSE?

Accepted Answer

A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is how employees are treated by those around them. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Older people tend to exhibit stronger citizenship behaviors than younger people. 
A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is how employees are treated by those around them. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Older people tend to exhibit stronger citizenship behaviors than younger people.

Question 15

Happiness at work can be enhanced by

Accepted Answer

A) pay at all times; pay is always the key aspect to job satisfaction. 
B) reaction to organizational life.Work is stressful,just "suck it up." 
C) pulling yourself away from your co-workers and concentrating on the job. 
D) knowing yourself and what you want from the job. 
A) pay at all times; pay is always the key aspect to job satisfaction. 
B) reaction to organizational life.Work is stressful,just "suck it up." 
C) pulling yourself away from your co-workers and concentrating on the job. 
D) knowing yourself and what you want from the job.

Question 16

Why does how an employee is treated in a firm predict citizenship behavior?

Accepted Answer

The motivation/behavior link with regard

Question 17

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Accepted Answer

A) Attitudes always predict behavior in the work environment. 
B) People with negative work attitudes never perform well. 
C) Personality and organizational citizenship are the two key attitudes that are the most relevant to important outcomes in the work environment. 
D) Maintenance of the psychological contract helps develop organizational commitment. 
A) Attitudes always predict behavior in the work environment. 
B) People with negative work attitudes never perform well. 
C) Personality and organizational citizenship are the two key attitudes that are the most relevant to important outcomes in the work environment. 
D) Maintenance of the psychological contract helps develop organizational commitment.

Question 18

Jeffrey Katzenberg has ________.

Accepted Answer

A) been successful at everything he has tried. 
B) been CEO of Starbucks. 
C) been CEO of DreamWorks Animation. 
D) is the CEO of Disney. 
A) been successful at everything he has tried. 
B) been CEO of Starbucks. 
C) been CEO of DreamWorks Animation. 
D) is the CEO of Disney.

Question 19

Briefly describe which two job attitudes have the greatest potential to influence behavior.

Accepted Answer

The two attitudes with the greatest beha

Question 20

Job satisfaction is

Accepted Answer

A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) also known as emotional intelligence. 
A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) also known as emotional intelligence.

Briefly describe differences in job attitudes held around the world.

Which of the following factors is not a predictor of organizational citizenship behaviors?

With regard to age,___________ individuals are better citizens.

_ ______ is vagueness as to what job responsibilities are in the job.

Companies track employee work attitudes through

Which of the following scenarios is likely to produce low levels of citizenship behaviors?

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

There is a high overlap between job satisfaction and organizational commitment.

Discuss the impact stress has on turnover in a firm.

The worst person to conduct an exit interview is the _ ____.

Which of the following statements regarding age and turnover is FALSE?

Person/job fit and person/organization fit are positively related to job satisfaction.

When an ethical climate exists at a firm,studies suggest all of the following EXCEPT

Which of the following statements regarding the predictors of organizational citizenship behaviors is FALSE?

Happiness at work can be enhanced by

Why does how an employee is treated in a firm predict citizenship behavior?

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Jeffrey Katzenberg has ________.

Briefly describe which two job attitudes have the greatest potential to influence behavior.

Job satisfaction is

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

Briefly describe differences in job attitudes held around the world.

Which of the following factors is not a predictor of organizational citizenship behaviors?

With regard to age,___________ individuals are better citizens.

_______ ____________ is vagueness as to what job responsibilities are in the job.

Companies track employee work attitudes through

Which of the following scenarios is likely to produce low levels of citizenship behaviors?

_________________ include reasoning abilities,verbal and numerical skills,and analytical skills.

There is a high overlap between job satisfaction and organizational commitment.

Discuss the impact stress has on turnover in a firm.

The worst person to conduct an exit interview is the _________ __________ __________.

Which of the following statements regarding age and turnover is FALSE?

Person/job fit and person/organization fit are positively related to job satisfaction.

When an ethical climate exists at a firm,studies suggest all of the following EXCEPT

Which of the following statements regarding the predictors of organizational citizenship behaviors is FALSE?

Happiness at work can be enhanced by

Why does how an employee is treated in a firm predict citizenship behavior?

When analyzing the information on work attitudes and aspects of the work environment,which of the following statements is true?

Jeffrey Katzenberg has ________.

Briefly describe which two job attitudes have the greatest potential to influence behavior.

Job satisfaction is

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

_ ______ is vagueness as to what job responsibilities are in the job.

The worst person to conduct an exit interview is the _ ____.