Exam 4: Individual Attitudes and Behaviors

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The most powerful influence over job performance is ______ __________ _________.

(Short Answer)
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Which of the following statements about work attitude causes is accurate?

(Multiple Choice)
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.__________ is unscheduled absences from work.

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Which of the following statements regarding work attitudes and job performance is accurate?

(Multiple Choice)
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With regard to age,________ employees are less likely to be absent from work.

(Short Answer)
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Describe the impact pay for performance systems could have on the employees in a firm.

(Essay)
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Which of the following statements regarding absenteeism is INCORRECT?

(Multiple Choice)
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Helping new employees and working voluntary overtime are examples of ______________ _____________ ____________.

(Short Answer)
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If you don't like your job,it is likely you will reduce your performance.

(True/False)
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John is a 57-year-old employee at XYZ,Inc.Describe the expectations we might have with regard to the likelihood that he will be absent quite frequently from work.

(Essay)
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Natalia is assisting new employee Jane by showing her around the facility.This is an example of organizational citizenship behavior.

(True/False)
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The feelings people have toward their job is called ______ ___________.

(Short Answer)
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Predictors of _____________include poor performance,poor work attitudes,stress,personality,and age of the employee.

(Short Answer)
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Which of the following statements about exit interviews is true?

(Multiple Choice)
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Jobs with high complexity need to have employees with high ___________.

(Short Answer)
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List three factors which contribute to organizational commitment.

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Which of the following is related to lower levels of organizational commitment?

(Multiple Choice)
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If one looks at the number of studies conducted on attitudes,which of the following seems to be the most important?

(Multiple Choice)
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Employees are happier at work if they are socially accepted in their work groups.

(True/False)
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A happy worker is always a productive worker.

(True/False)
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