Exam 12: Behavioral Performance Management

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Operant conditioning is concerned primarily with learning that occurs as a consequence of stimuli,or S-R.

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Which of the following is included in the "job design" category of nonfinancial rewards?

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A

In Pavlov's classical conditioning experiment,the dog salivated a lot when presented with powdered meat.This response would be a(n):

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D

Which of the following observations about the perfected theory of learning is false?

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What are some of the guidelines for discipline as explained in the text?

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One comprehensive study analysis concludes that in order to succeed,punishment should be used in all of the following manners except:

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Skinner felt that classical conditioning explains only the _____ behavior.

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Which of the following is a capability identified under the social cognitive theory that people use to initiate,regulate,and sustain their behavior?

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Some of the training programs designed starting after World War II,were designed to strengthen the relationship between cognitive cues and worker expectations.The worker expectations consisted of:

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Explain a baseline measure.What is its purpose?

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Most modern approaches stress that punishment should be situationally applied and progressive.

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Money may be a powerful reinforcer when administered through either the traditional pay plans or through the identified performance behaviors as in behavioral performance management.

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A worker is positively reinforced for getting busy when the supervisor walks through the area.

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Explain the term "punishment" as used in behavioral management.How can punishment be made effective?

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The S-R deals with classical,or _____,conditioning,and the R-S deals with instrumental,or _____,conditioning.

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The antecedent cues (technology,plans,and the like)have power to control or provide rules and establishing operation for behavior only if there are motivating consequences.

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A staffing company reported that the number one reason employees give for leaving companies is the lack of _____ and:

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While identifying the critical behaviors of a job,one of the guidelines is that only direct performance be included.Which among the following does not fit the criterion?

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Those with inaccurate or false self-esteem beliefs who experience performance failures time after time will not learn from their mistakes or respond to the manager's comments on how to correct the problem.

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The baseline measure may indicate that the problem is much smaller or much bigger than was thought to be the case.

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