Exam 12: Behavioral Performance Management

Why is performance feedback considered a major reinforcer? Explain.

What are some of the areas in which the application of the behavioral management approach to improving employee performance have been successfully applied?

The challenge for performance management is to understand behavioral reality,eliminate the reinforcers for the undesirable behaviors,and more importantly and effectively,punish the undesirable behavior.

There is little question that despite the tremendous amount of data being generated by today's advanced information systems,individuals still receive very little,if any,feedback about their performance.

This,in behavioral management,is defined as anything that both increases the strength and tends to induce repetitions of the behavior that preceded the reinforcement.

Behavioral management meets the criteria focuses on theoretically based,research supported,and broadly sustainable application approaches to managing and leading high performance.

Something is reinforcing only if it strengthens the behavior preceding it and induces repetitions.

Explain the social learning theory.

What are the specific differences between classical and operant conditioning?

Explain Bandura's research on the modeling process and his conclusions.

The strength and frequency of operant conditioned behaviors are determined mainly by the:

In the chimpanzee's experiment conducted by Wolfgang Kohler,the solution to the problem appeared as a series,not as a whole,gradual shaping of new responses as the operant approach would suggest to the chimps.

A glaring weakness of most human resource management programs is the absence of any systematic,built-in evaluation.

Skinner felt that most human behavior affects,or operates on,the environment to receive a desirable consequence.This type of behavior is learned through _____ conditioning.

In the rat experiment that Tolman conducted,the result could be depicted as S-S (stimulus-stimulus),or learning the association between the cue and the expectancy.

Under the cognitive theory,in the experiment conducted on the rat,it was found that if the rat actually received food,the association between the _____ and the expectancy was:

Which of the following observations about self-efficacy is true?

Realistically it is recognized that in some cases the use of punishment to weaken and decelerate undesirable behaviors cannot be avoided.

The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting:

Lawler concluded that _____,not the underlying theory of reinforcement or the supporting basic research,limit the effectiveness of pay for performance.