A) is based on rational logic. B) relies heavily on knowledge. C) is the ability to develop novel but appropriate responses. D) involves reasoning and judgment. A) is based on rational logic. B) relies heavily on knowledge. C) is the ability to develop novel but appropriate responses. D) involves reasoning and judgment.

Exam 8: Communication and Decision Making

A disciplinary committee is equally divided on whether or not to enforce disciplinary action against an employee facing allegations of improper conduct in the workplace.However,after a member changed his stance on the issue,the committee decided to suspend the employee for a week.This situation is an example of the:

Free

(Multiple Choice)

4.8/5

(42)

Question 1

Correct Answer:

Verified

What is empathic design?

Free

(Essay)

4.9/5

(31)

Question 2

Correct Answer:

Verified

Empathic design is a technique used to help managers make more creative decisions. It focuses on observing how people respond to products and services and drawing creative conclusions from the results.This technique relies heavily on visual information and is particularly useful when creating new products because it sidesteps the built-in problem associated with customer feedback.

What are the purposes of interactive communication?

Free

(Short Answer)

4.8/5

(34)

Question 3

Correct Answer:

Verified

The most important purposes of interactive communication are: 1.Task coordination 2.Problem solving 3.Information sharing 4.Conflict resolution

Effective feedback is evaluative rather than descriptive.

(True/False)

4.9/5

(46)

Question 4

The seating arrangement in a committee meeting is an example of which dimension of nonverbal communication?

(Multiple Choice)

4.8/5

(42)

Question 5

What is meant by the term escalation of commitment? What causes this phenomenon to take place?

(Essay)

4.9/5

(40)

Question 6

In terms of decision-making styles,'skeptics' are often unemotional,logical,and accurate.

(True/False)

5.0/5

(43)

Question 7

Mark is a senior manager at a multinational company.He works well with his colleagues but has a hard time saying no to them and is not comfortable making tough decisions.Mark's decision making style can be classified as directive.

(True/False)

4.8/5

(42)

Question 8

Divergent thinking:

(Multiple Choice)

4.9/5

(34)

Question 9

Innovative observation focuses on people's body language and spontaneous comments.

(True/False)

4.7/5

(40)

Question 10

_____ focuses on observing how people respond to products and services and drawing creative conclusions from the results.

(Multiple Choice)

4.8/5

(31)

Question 11

Scott is a manager at an accounting firm.Whenever faced with a problem,Scott likes to gather as much information as possible.However,he tends to over think situations causing him to take a long time to make decisions.Based on this information,Scott's decision-making style can be classified as:

(Multiple Choice)

4.8/5

(37)

Question 12

What are the major categories of communication?

(Short Answer)

4.8/5

(37)

Question 13

Briefly explain the three major phases in the decision-making process as conceptualized by Herbert A.Simon.

(Essay)

4.8/5

(40)

Question 14

In dealing with Generation X,a manager must:

(Multiple Choice)

4.9/5

(33)

Question 15

According to Mintzberg,a solution is chosen by _____ when the selection involves a group of decision makers and all the political maneuvering that this entails.

(Multiple Choice)

4.8/5

(40)

Question 16

_____ includes things such as voice quality,tone,volume,speech rate,pitch,nonfluencies,laughing,and yawning.

(Multiple Choice)

4.7/5

(34)

Question 17

Dysfunctional politics can be classified as a(n)_____ that can lead to the escalation of commitment.

(Multiple Choice)

4.9/5

(38)

Question 18

Which form of communication involves facial expressions and what people do with their eyes,feet,hands,and posture?

(Multiple Choice)

4.8/5

(35)

Question 19

In the process of encouraging participative decision making,some managers end up involving employees in the task but not in the decision-making process.This is a case of pseudoparticipation.

(True/False)

4.8/5

(32)

Question 20

Showing 1 - 20 of 82

What is empathic design?

What are the purposes of interactive communication?

Effective feedback is evaluative rather than descriptive.

The seating arrangement in a committee meeting is an example of which dimension of nonverbal communication?

What is meant by the term escalation of commitment? What causes this phenomenon to take place?

In terms of decision-making styles,'skeptics' are often unemotional,logical,and accurate.

Mark is a senior manager at a multinational company.He works well with his colleagues but has a hard time saying no to them and is not comfortable making tough decisions.Mark's decision making style can be classified as directive.

Divergent thinking:

Innovative observation focuses on people's body language and spontaneous comments.

_____ focuses on observing how people respond to products and services and drawing creative conclusions from the results.

Scott is a manager at an accounting firm.Whenever faced with a problem,Scott likes to gather as much information as possible.However,he tends to over think situations causing him to take a long time to make decisions.Based on this information,Scott's decision-making style can be classified as:

What are the major categories of communication?

Briefly explain the three major phases in the decision-making process as conceptualized by Herbert A.Simon.

In dealing with Generation X,a manager must:

According to Mintzberg,a solution is chosen by _____ when the selection involves a group of decision makers and all the political maneuvering that this entails.

_____ includes things such as voice quality,tone,volume,speech rate,pitch,nonfluencies,laughing,and yawning.

Dysfunctional politics can be classified as a(n)_____ that can lead to the escalation of commitment.

Which form of communication involves facial expressions and what people do with their eyes,feet,hands,and posture?

In the process of encouraging participative decision making,some managers end up involving employees in the task but not in the decision-making process.This is a case of pseudoparticipation.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Stress and Conflict

Power and Politics

Groups and Teams

Behavioral Performance Management

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters