Question 1

Identify the "visual and auditory" aspect of nonfinancial rewards.

Accepted Answer

A)  Private office 
B)  Education classes 
C)  Written reports 
D)  Verbal or nonverbal recognition or praise 
A)  Private office 
B)  Education classes 
C)  Written reports 
D)  Verbal or nonverbal recognition or praise

Question 2

In Pavlov's classical conditioning experiment,after Pavlov started presenting meat to the dog accompanied with the ringing of a bell several times,and then rang the bell without presenting the meat,the dog started salivating.This would be a(n):

Accepted Answer

A)  accomplished response. 
B)  conditioned response. 
C)  unconditioned response. 
D)  neutral response. 
A)  accomplished response. 
B)  conditioned response. 
C)  unconditioned response. 
D)  neutral response.

Question 3

Explain the differences between positive and negative reinforcement.Provide examples.

Accepted Answer

There is much confusion surrounding the

Question 4

The use of punishment as a strategy to control behavior is a lose-lose approach.

Accepted Answer

A) True 
 B)False

Question 5

In order for punishment to be effective,regardless of its application mode,there must be a(n)_____ of,and a decrease in,the behavior that preceded it.

Accepted Answer

A)  cessation 
B)  benchmark 
C)  example 
D)  weakening 
A)  cessation 
B)  benchmark 
C)  example 
D)  weakening

Question 6

What are the major dimensions of the cognitive theory of learning?

Accepted Answer

Cognitive theories can be used to unders

Question 7

Managers can analyze the consequences of organizational behavior to help accomplish the goals of prediction and control.

Accepted Answer

A) True 
 B)False

Question 8

_____ is anything that weakens behavior and tends to decrease its subsequent frequency.

Accepted Answer

A)  Extinction 
B)  Reinforcement 
C)  Punishment 
D)  Habituation 
A)  Extinction 
B)  Reinforcement 
C)  Punishment 
D)  Habituation

Question 9

The immediate supervisor,or the job holder,determining the critical behaviors process goes hand in hand with using the O.B.Mod as a problem-solving approach for the individual manager or a team.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following does not represent an area wherein studies have assessed the application of the behavioral management approach to improving employee performance?

Accepted Answer

A)  Safety and accident prevention 
B)  Absenteeism and tardiness 
C)  Employee productivity 
D)  Employee commitment 
A)  Safety and accident prevention 
B)  Absenteeism and tardiness 
C)  Employee productivity 
D)  Employee commitment

Question 11

Which of the following is perhaps the biggest problem with the use of punishment?

Accepted Answer

A)  It is the most ineffective intervention for O.B.Mod. 
B)  It often brings with it unwanted side effects. 
C)  It is very difficult for a supervisor to switch roles from punisher to positive reinforcer. 
D)  It produces long-term consequences that are far more costly than whatever the original misbehavior was. 
A)  It is the most ineffective intervention for O.B.Mod. 
B)  It often brings with it unwanted side effects. 
C)  It is very difficult for a supervisor to switch roles from punisher to positive reinforcer. 
D)  It produces long-term consequences that are far more costly than whatever the original misbehavior was.

Question 12

The characteristics of a punished person usually include all of the following except:

Accepted Answer

A)  permanently change for the better. 
B)  uptightness. 
C)  anxiousness. 
D)  resentful of the punisher. 
A)  permanently change for the better. 
B)  uptightness. 
C)  anxiousness. 
D)  resentful of the punisher.

Question 13

Reaction evaluations are helpful because they can provide useful comparative data between units,and across cultures.

Accepted Answer

A) True 
 B)False

Question 14

Social cognitive theory extends learning and/or modifying behavior by giving more attention to the self-motivating mechanisms.

Accepted Answer

A) True 
 B)False

Question 15

The informal social recognition based on a valued person's attention and appreciation may have only a bigger impact as a reinforcer in behavioral management than money.

Accepted Answer

A) True 
 B)False

Question 16

Define the terms "rewards" and "reinforcers."

Accepted Answer

Reinforcement in behavioral management i

Question 17

One behavioral management advocate has stated that behavioral performance management should be the bedrock,the starting place for all of the following except:

Accepted Answer

A)  every decision we make. 
B)  every new technology we apply. 
C)  every product we deliver. 
D)  every initiative we employ to bring the best out in people. 
A)  every decision we make. 
B)  every new technology we apply. 
C)  every product we deliver. 
D)  every initiative we employ to bring the best out in people.

Question 18

The most traditional and researched theory for learning emerges from this school of thought in psychology.

Accepted Answer

A)  Behaviorist theory 
B)  Cognitive theory 
C)  Conceptual theory 
D)  Social cognitive theory 
A)  Behaviorist theory 
B)  Cognitive theory 
C)  Conceptual theory 
D)  Social cognitive theory

Question 19

Practically all organizational behavior is either directly or indirectly affected by learning.

Accepted Answer

A) True 
 B)False

Question 20

One law states that if the behavior is followed by no consequence (neither a positive nor a negative contingent consequence)the behavior will extinguish over time.Identify the law.

Accepted Answer

A)  Extinction principle or law 
B)  Receding principle or law 
C)  Law of precedence 
D)  Law of withdrawal 
A)  Extinction principle or law 
B)  Receding principle or law 
C)  Law of precedence 
D)  Law of withdrawal

Identify the "visual and auditory" aspect of nonfinancial rewards.

In Pavlov's classical conditioning experiment,after Pavlov started presenting meat to the dog accompanied with the ringing of a bell several times,and then rang the bell without presenting the meat,the dog started salivating.This would be a(n):

Explain the differences between positive and negative reinforcement.Provide examples.

The use of punishment as a strategy to control behavior is a lose-lose approach.

In order for punishment to be effective,regardless of its application mode,there must be a(n)_____ of,and a decrease in,the behavior that preceded it.

What are the major dimensions of the cognitive theory of learning?

Managers can analyze the consequences of organizational behavior to help accomplish the goals of prediction and control.

_____ is anything that weakens behavior and tends to decrease its subsequent frequency.

The immediate supervisor,or the job holder,determining the critical behaviors process goes hand in hand with using the O.B.Mod as a problem-solving approach for the individual manager or a team.

Which of the following does not represent an area wherein studies have assessed the application of the behavioral management approach to improving employee performance?

Which of the following is perhaps the biggest problem with the use of punishment?

The characteristics of a punished person usually include all of the following except:

Reaction evaluations are helpful because they can provide useful comparative data between units,and across cultures.

Social cognitive theory extends learning and/or modifying behavior by giving more attention to the self-motivating mechanisms.

The informal social recognition based on a valued person's attention and appreciation may have only a bigger impact as a reinforcer in behavioral management than money.

Define the terms "rewards" and "reinforcers."

One behavioral management advocate has stated that behavioral performance management should be the bedrock,the starting place for all of the following except:

The most traditional and researched theory for learning emerges from this school of thought in psychology.

Practically all organizational behavior is either directly or indirectly affected by learning.

One law states that if the behavior is followed by no consequence (neither a positive nor a negative contingent consequence)the behavior will extinguish over time.Identify the law.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Communication and Decision Making

Stress and Conflict

Power and Politics

Groups and Teams

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters

Exam 12: Behavioral Performance Management

Identify the "visual and auditory" aspect of nonfinancial rewards.

In Pavlov's classical conditioning experiment,after Pavlov started presenting meat to the dog accompanied with the ringing of a bell several times,and then rang the bell without presenting the meat,the dog started salivating.This would be a(n):

Explain the differences between positive and negative reinforcement.Provide examples.

The use of punishment as a strategy to control behavior is a lose-lose approach.

In order for punishment to be effective,regardless of its application mode,there must be a(n)_____ of,and a decrease in,the behavior that preceded it.

What are the major dimensions of the cognitive theory of learning?

Managers can analyze the consequences of organizational behavior to help accomplish the goals of prediction and control.

_____ is anything that weakens behavior and tends to decrease its subsequent frequency.

The immediate supervisor,or the job holder,determining the critical behaviors process goes hand in hand with using the O.B.Mod as a problem-solving approach for the individual manager or a team.

Which of the following does not represent an area wherein studies have assessed the application of the behavioral management approach to improving employee performance?

Which of the following is perhaps the biggest problem with the use of punishment?

The characteristics of a punished person usually include all of the following except:

Reaction evaluations are helpful because they can provide useful comparative data between units,and across cultures.

Social cognitive theory extends learning and/or modifying behavior by giving more attention to the self-motivating mechanisms.

The informal social recognition based on a valued person's attention and appreciation may have only a bigger impact as a reinforcer in behavioral management than money.

Define the terms "rewards" and "reinforcers."

One behavioral management advocate has stated that behavioral performance management should be the bedrock,the starting place for all of the following except:

The most traditional and researched theory for learning emerges from this school of thought in psychology.

Practically all organizational behavior is either directly or indirectly affected by learning.

One law states that if the behavior is followed by no consequence (neither a positive nor a negative contingent consequence)the behavior will extinguish over time.Identify the law.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Communication and Decision Making

Stress and Conflict

Power and Politics

Groups and Teams

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters